Certification PSM-II Exam Infor | PSM-II Valid Exam Practice

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Scrum PSM-II Exam Syllabus Topics:

Section	Objectives
Topic 1: Managing Products with Agility	- Stakeholder Collaboration 1. Feedback Loops 2. Expectation Management - Product Backlog Management 1. Value Optimization 2. Ordering and Refinement
Topic 2: Scrum Theory and Principles	- Empiricism 1. Transparency 2. Adaptation 3. Inspection - Scrum Values 1. Focus 2. Respect 3. Openness 4. Courage 5. Commitment
Topic 3: Supporting Organizational Change	- Scaling Scrum 1. Multi-Team Collaboration 2. Organizational Agility - Agile Transformation 1. Organizational Impediments 2. Change Management
Topic 4: Developing People and Teams	- Team Dynamics 1. Team Coaching 2. Collaboration Techniques 3. Conflict Resolution - Facilitation Skills 1. Workshop Facilitation 2. Decision-Making Support
Topic 5: Scrum Master Responsibilities	- Serving the Scrum Team 1. Coaching Developers 2. Supporting Product Owners 3. Facilitating Scrum Events - Servant Leadership 1. Continuous Improvement 2. Enabling Self-Management 3. Removing Impediments

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Certification PSM-II Exam Infor | High-quality PSM-II: Professional Scrum Master level II (PSM II)

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q150-Q155):

NEW QUESTION # 150
You are the Scrum Master of a Scrum Team that has one Developer who disagrees with team decisions. Their disagreements are becoming disruptive and slowing progress. The Developer often returns to earlier team decisions and re-opens the issue.
What are two ways to go about this problem?
(choose the best two answers)

A. You go to the Human Resources department and ask them to have a
conversation with the Developer based on the issues the team has raised.
B. To every team member expressing this concern you suggest raising this with the full team. You offer to help initiate the conversation but not to resolve the concern yourself.
C. At the Sprint Retrospective you observe whether the topic is raised. If it does not happen, you check on how comfortable everybody is with the way team decisions are made.
D. You take the Developer aside to express your concern over their disagreements and tell them to act as a team player and to comply with the team's decision.
E. You organize an offsite team building activity to establish a foundation of trust. You observe whether the problem persists after the offsite activity.

Answer: B,E

Explanation:
Explanation
A: You organize an offsite team building activity to establish a foundation of trust. You observe whether the problem persists after the offsite activity. This is a good way to foster a positive team culture and improve the relationships among the team members. The offsite activity can help the team to have fun, relax, and bond with each other. It can also create an opportunity for the team to discuss their issues and concerns in a more informal and friendly setting. The Scrum Master can observe whether the problem of disagreement is resolved or reduced after the offsite activity, and provide feedback and support as needed.
E: To every team member expressing this concern you suggest raising this with the full team. You offer to help initiate the conversation but not to resolve the concern yourself. This is a good way to empower the team to address their own problems and find their own solutions. The Scrum Master can encourage the team members to speak up and share their perspectives and feelings with the whole team, rather than keeping them to themselves or complaining to others. The Scrum Master can also facilitate the conversation and ensure that it is respectful, constructive, and productive, but not intervene or impose their own opinion or decision.
References:
Scrum Guide 2020, page 13: "The Scrum Master serves the Scrum Team in several ways, including coaching the team members in self-management and cross-functionality." Professional Scrum Master II Course, page 20: "The Scrum Master can help the team to build trust by creating a safe environment where people can express themselves openly and honestly, without fear of judgment or retaliation." Professional Scrum Master II Course, page 21: "The Scrum Master can help the team to resolve conflicts by facilitating dialogue, listening actively, asking powerful questions, and supporting collaborative decision making."

NEW QUESTION # 151
A new Product Owner has joined an existing Scrum Team that has been working together for eight Sprints. The Development Team has grown to have a good understanding of the functionality and business for the product they have been building. The Product Owner, being new to the company, is unsure about his responsibilities.
As a Scrum Master explain what two acceptable ways of helping the Product Owner would be. (Choose two.)

A. You inform the Product Owner that, in today's highly competitive markets, it is important that the Development Team is updated on changing business priorities on a daily basis. The Daily Scrum allows the Development Team to adapt to the changes in scope without delay.
B. You tell the Product Owner to make sure that there are no ambiguities or possible misunderstandings in the items on the Product Backlog when they are handed over to the Development Team. This is best done by capturing the functional requirements during an analysis phase, resulting in documents that are considered as the working product of such analysis Sprints.
C. You advise the Product Owner to start building a good relationship with the stakeholders of the product.
Ongoing interaction with them is important to regularly align with changing organizational or market expectations. The Product Owner is also expected to invite the right stakeholders to the Sprint Review meeting.
D. You advise the Product Owner to rely on the Development Team and the stakeholders to formulate the Product Backlog, as they are the ones most knowledgeable. By asking Question:s and working with them the Product Owner will quickly be up to speed.

Answer: C,D

Explanation:
The ones that are closest to the work are the best ones to understand and explain what the work is and what the needs of the users and product are.

NEW QUESTION # 152
Which two behaviors would reflect Servant Leadership in a Scrum Master? (Choose two.)

A. Resolving every impediment for the Development Team.
B. Staying away from internal Development Team interactions, maximizing their autonomy and freedom.
C. Facilitating Scrum Events as requested or needed.
D. Coaching the Development Team, the Product Owner and the organization on how to work empirically.

Answer: C,D

Explanation:
The Scrum Master is responsible for serving the team by facilitating and removing impediments to ensure there are minimal roadblocks in the way of the team. The Scrum Master also coaches the Scrum Team and organization to ensure the benefits of Scrum is realized.
"Removing every impediment for the Development Team" may seem like the right thing to do but by doing it this way, the Dev Team's ability to self-organize would be limited. There are some impediments that will depend solely on the Scrum Master and there will be some that require collaboration with the Dev Team. The former might be working with the finance department to renew services that the team is using. The latter might be lack of skills to make a particular item done. The Scrum Master can coach the team on finding different solutions to resolve the issue.
"Removing impediments" is good. "Removing every impediment for the Development Team" is not so good and sometimes not even possible.

NEW QUESTION # 153
Towards the end of Sprint Planning, the Product Owner and the Developers have not been able to reach a clear, mutual understanding about the highest order Product Backlog items. Because of this, the Developers could not figure out how many Product Backlog items they could forecast for the upcoming Sprint. The Product Owner did make it clear what business objective he is hoping to achieve with this Sprint. Which of the following two actions would you support? (Choose the best two answers)

A. The team splits up and everybody takes as much time as they need to study the Product Backlog items first. The Product Owner should be available to answer individual questions. The group reconvenes when all team members are better prepared and restart the Sprint Planning meeting before the Sprint can start.
B. If all agree, they can continue the Sprint Planning meeting as a team past its timebox, until an adequate number of Product Backlog items are well enough understood for the Developers to make a complete forecast. Then start the Sprint.
C. The Developers forecast the most likely Product Backlog items to meet the business objective and create a Sprint Backlog based on a likely initial design and plan. Once the timebox for the Sprint Planning event is over, they start the Sprint and continue to analyze, decompose, and create additional functionality during the Sprint.
D. They discuss in the upcoming Sprint Retrospective why this happened and what changes will make it less likely to recur.

Answer: C,D

Explanation:
This is a good action to take, as it shows that the Scrum Team is willing to inspect and adapt their process and improve their collaboration and communication. The Sprint Retrospective is an opportunity for the Scrum Team to identify the root causes of the problem and create a plan for implementing improvements in the next Sprint.
This is also a good action to take, as it shows that the Scrum Team is flexible and adaptive, and does not let uncertainty or ambiguity prevent them from delivering value. The Developers can use the Sprint Goal as a guide to select and refine the Product Backlog items during the Sprint, and collaborate with the Product Owner to ensure that they are meeting the expectations and needs of the stakeholders.

NEW QUESTION # 154
Select two ways in which Scrum uses time-boxing to promote self-organization? (Choose two.)

A. Time-boxes helps everybody concentrate on the same problem at the same time.
B. Time-boxes encourage the ones closest to the problem make the best possible decisions within the time- frame given the current situation.
C. Time-boxes ensures that the Development Team commits to completing the items in the Sprint Backlog by the end of the Sprint.
D. Time-boxes can help teams plan how many additional Sprints is needed for User Acceptance testing.

Answer: A,B

Explanation:
Time-boxes help everyone focus on the work of the Sprint and personally commit to achieving the goals of the Scrum Team.

NEW QUESTION # 155
......

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