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SAP C_C4HCX Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: SAP Commerce Cloud11-20%- Storefront and catalog management
- Commerce solution architecture
- Order management
Topic 2: Managing Clean Core<=10%- Evaluating for clean core principles
- Applying clean core methodology to SAP CX solutions
Topic 3: Extensibility in SAP CX Solutions11-20%- Low-code/No-code development (SAP Build)
- Side-by-side extensibility using SAP BTP
- In-app extensibility
Topic 4: SAP Integration Suite11-20%- API Management
- Cloud Integration capabilities
- Open Connectors
- Integration strategy and architecture
Topic 5: SAP Sales Cloud and SAP Service Cloud11-20%- Service ticket workflows
- Sales process configuration
- Integration with back-end systems
Topic 6: The Intelligent Enterprise<=10%- SAP Business Suite Strategy
- Understanding SAP's End-to-End Business Processes
Topic 7: SAP Emarsys Customer Engagement and SAP Marketing Cloud<=10%- Campaign management
- Marketing automation strategies
- Customer segmentation
Topic 8: SAP Customer Data Solutions11-20%- Customer Data Cloud (Identity and Consent)
- Customer Data Platform (Unification and Segmentation)

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q64-Q69):

NEW QUESTION # 64
What are key components of the ABAP RESTful Application Programming Model?
Note: There are 3 correct answers to this question.

Answer: A,B,C


NEW QUESTION # 65
Which of the following statements describe SAP Commerce Cloud, composable storefront? Note: There are 2 correct answers to this question.

Answer: A,B


NEW QUESTION # 66
Which of the following are typical use cases for the Key User Tools in SAP Customer Experience solutions?
Note: There are 2 correct answers to this question.

Answer: B,D


NEW QUESTION # 67
In which level of the SAP Business Technology Platform account do you manage your applications, services, and subscriptions?

Answer: D


NEW QUESTION # 68
What is used in SAP Service Cloud to capture and organize the services of a company in a hierarchical structure?

Answer: B


NEW QUESTION # 69
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