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Salesforce AP-207 Exam Syllabus Topics:

SectionWeightObjectives
Discovery13%- Business Needs Analysis
  • 1. Understand current state architecture
  • 2. Analyze current state processes and user journeys
  • 3. Document customer business needs and desired outcomes
  • 4. Identify gaps between current processes and Energy and Utilities Cloud capabilities
  • 5. Align stakeholder requirements
Implementation38%- Platform Configuration
  • 1. Implement post-sales processes
  • 2. Configure products and pricing
  • 3. Execute data migration
  • 4. Enable order capture and contract management
  • 5. Configure licenses and access
  • 6. Perform initial Salesforce and Energy and Utilities Cloud setup
  • 7. Integrate third-party systems
Test and Deploy Energy and Utilities Cloud Applications and Solutions13%- Testing and Deployment
  • 1. Support go-live activities
  • 2. Identify deployment stakeholders
  • 3. Validate Salesforce core and Vlocity components
  • 4. Create deployment plans
  • 5. Manage UAT milestones
  • 6. Execute user acceptance testing
Solution Design36%- Architecture and Design
  • 1. Validate data model fitment
  • 2. Define future state architecture
  • 3. Design future state business processes
  • 4. Map Energy and Utilities Cloud components to current architecture
  • 5. Determine organizational security and data access considerations
  • 6. Understand deployment tools and best practices

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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions (Q57-Q62):

NEW QUESTION # 57
An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation. The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment.
Which two courses of action should the consultant recommend?

Answer: C,D

Explanation:
These recommended actions provide a strategic approach to maximize return on investment while addressing urgent system replacement needs. Implementing Energy and Utilities Cloud alongside a new cloud-based billing system offers a modernized, scalable solution that enhances operational efficiency. Alternatively, integrating Energy and Utilities Cloud with the existing CIS via middleware allows for immediate enhancements in utility operations with the flexibility to upgrade the CIS subsequently. This phased approach reduces disruption and spreads out capital expenditures over time, aligning with strategic financial planning and ensuring continuity of service.
Reference = Best practices for implementing Salesforce Energy and Utilities Cloud alongside other critical IT systems are covered in Salesforce's strategic implementation guides, providing a framework for decision-making that balances immediate needs with long-term strategic goals.
https://www.salesforce.com/products/industries/energy-and-utilities/overview/


NEW QUESTION # 58
An existing Salesforce customer has built a data model with many custom objects for their call center operations.
How can the customer use OmniStudio to improve the agent experience?

Answer: A


NEW QUESTION # 59
An energy company implementing Energy and Utilities Cloud needs to generate a contract frame its proposals that include up to 100 line items, with its template already built in a DOCX file. According to the new company branding, custom fonts were used.

Answer: D


NEW QUESTION # 60
Which two considerations are important for defining the pattern for commodity multi-site external pricing integration for the purposes of quoting? Choose 2 answers

Answer: B,D


NEW QUESTION # 61
An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?

Answer: A,D,E

Explanation:
To display a consumption history graph on the Self-Serve Portal for an energy company that has implemented Salesforce Energy and Utilities Cloud, the following steps are essential: B. Use a standard graph component available within the Utility Self-Serve Portal Application as a starting point. Then, modify this component as necessary and connect it to the appropriate data source using integration procedures. This approach leverages existing resources to efficiently meet the requirement. C. Develop or configure integration between Salesforce Energy and Utilities Cloud and the source system that contains the required data. This integration ensures that the graph component has access to accurate and up-to-date consumption data. D. Develop or configure integration between Salesforce Energy and Utilities Cloud and the energy company's customer information system to obtain monthly usage information. This specific integration provides the detailed consumption data needed for the graph.
These steps collectively enable the display of consumption history in a graphical format, enhancing the user experience on the Self-Serve Portal by providing valuable insights into energy usage. Reference = Salesforce documentation on Energy and Utilities Cloud and development guides for creating and integrating custom components within Salesforce communities offer insights into fulfilling such requirements: https://developer.salesforce.com/docs


NEW QUESTION # 62
......

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