Practice ITIL-4-HVIT Test Engine | ITIL-4-HVIT Best Practice

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionWeightObjectives
Enabling Resilient Operations10%- Problem management, service continuity, infrastructure and platform management
- Capacity and performance management, monitoring and event management
High-Velocity IT Concepts and Digital Enterprise25%- Core terms: High-velocity IT, digital organization, digital transformation, digital technology
- Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle
- Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance
Enabling Valuable Investments15%- Strategic alignment, portfolio management, business case development
- Prioritization and value assessment practices
Enabling Assured Conformance7%- Information security management, risk management, compliance
Enabling Co-Created Value8%- Relationship management, service design, service desk practices
Enabling Fast Development15%- Agile, DevOps, and continuous integration/delivery practices
- Automation, cloud-native practices, and rapid deployment
Guiding Principles and Foundational Concepts for Velocity20%- Service-dominant logic, design thinking, complexity thinking
- Lean, agile, resilient, and continuous principles
- Ethics, safety culture, lean culture, Toyota Kata

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Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q34-Q39):

NEW QUESTION # 34
Which is the BEST example of how the 'infrastructure and platform management' practice uses the version control technique?

Answer: C

Explanation:
Managing configuration settings during a network change is the best example of version control in the context of the infrastructure and platform management practice, as version control ensures changes to configurations are tracked, reversible, and auditable.


NEW QUESTION # 35
An organization is going through a digital transformation. With the increased importance of digital services, the organization needs to ensure a balance between time to market and high reliability.
How does the 'architecture management' practice support this?

Answer: B

Explanation:
The architecture management practice would recommend iteratively moving application functionality to microservices, as this reduces tight coupling, increases flexibility, and allows more frequent and safer changes to the system.


NEW QUESTION # 36
An organization has many development teams that design products and services in different ways. There is a wide variation in the levels of customer satisfaction with these products and services. The organization would like to introduce a more effective approach to 'service design'.
Which is the BEST improvement activity?

Answer: B

Explanation:
The best improvement activity is to assess the organization's strategic objectives and customer requirements, then decide on the number and types of service design approaches and models.
This ensures alignment with business goals and customer needs, rather than imposing a one- size-fits-all model or simply increasing resources.


NEW QUESTION # 37
Which high-velocity IT objective MOST supports delivering product functionality in small increments?

Answer: B

Explanation:
Fast development most supports delivering product functionality in small increments, as it emphasizes rapid, iterative delivery that enables frequent releases and quicker value realization.


NEW QUESTION # 38
An organization introduced 'chaos engineering' recently. The organization has now discovered that some of the disruptions orchestrated by the 'simian army' remain unnoticed until they affect the users.
Which is an example of how the 'monitoring and event management' practice could improve the situation?

Answer: B

Explanation:
The monitoring and event management practice ensures that services are continuously observed and that significant events are detected and acted upon in a timely manner. In the context of chaos engineering, creating notifications for induced outages ensures that disruptions introduced during experiments are immediately identified, preventing them from remaining unnoticed until they impact users and enabling faster detection and response.


NEW QUESTION # 39
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