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Salesforce Education-Cloud-Consultant Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Education Cloud Consultant Exam
Exam Number:Education-Cloud-Consultant (also ED-Con-101)
Exam Format:Multiple-select, Multiple-choice
Available Languages:English
Certificate Validity Period:1 year
Real Exam Qty:60 scored + up to 5 unscored
Passing Score:67%
Related Certifications:Salesforce Certified Administrator
Exam Duration:105 minutes
Exam Price:$200 USD (excluding taxes)
Recommended Training:Trailhead: Prepare for Your Salesforce Education Cloud Consultant Credential
Exam Registration:Salesforce Webassessor Registration
Sample Questions:Salesforce Education-Cloud-Consultant Sample Questions
Exam Way:Online remote proctored or onsite at Pearson VUE testing centers
Pre Condition:Must hold active Salesforce Certified Administrator certification
Official Syllabus URL:https://trailhead.salesforce.com/en/credentials/educationcloudconsultant

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To become a Salesforce Certified Education Cloud Consultant, candidates must have experience working with Education Cloud solutions and a thorough understanding of the Salesforce platform. They must also be able to design and implement integrated solutions that meet the unique needs of educational institutions. Salesforce Certified Education Cloud Consultant Exam certification exam is designed to assess the candidate's ability to solve real-world problems and deliver measurable results.

Salesforce Certified Education Cloud Consultant Exam Sample Questions (Q136-Q141):

NEW QUESTION # 136
A university uses Admissions Connect and wants to digitally transform its Study Abroad processes. Currently, staff need to check multiple spreadsheets to identify which Study Abroad students have completed specific tasks to qualify for the program.
Which solution should a consultant recommend?

Answer: C

Explanation:
Action Plans are a feature of Admissions Connect that allow staff to create and assign tasks to students, track their progress, and automate reminders and notifications. Action Plans can be used to streamline the Study Abroad process by creating a template of tasks that students need to complete to qualify for the program, such as submitting an application, attending an orientation, obtaining a visa, etc. Staff can then assign the Action Plan to each student who is interested in studying abroad and monitor their completion status. Action Plans can also be integrated with Salesforce Communities to provide students with a self-service portal where they can view and update their tasks, upload documents, and communicate with staff. Reference: [Admissions Connect Documentation], [Admissions Connect: Action Plans]


NEW QUESTION # 137
The Admissionsoffice sends 25 email 10 students slarty. The Director of needs to manage cohorts of prospective students and automate personalized emails.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers

Answer: A,D

Explanation:
The consultant should recommend Journey Builder and Salesforce Campaigns to meet the requirement of managing cohorts of prospective students and automating personalized emails. Journey Builder is a tool that allows users to design and automate customer journeys across channels, such as email, mobile, social, and web. Salesforce Campaigns is a feature that helps users track and measure the effectiveness of marketing initiatives, such as emailcampaigns, events, webinars, etc. By using Journey Builder and Salesforce Campaigns together, the Admissions office can create and execute targeted email campaigns for different segments of prospective students, based on their interests, preferences, behaviors, and interactions. The email campaigns can also be personalized with dynamic content, such as student names, program names, deadlines, etc. Additionally, the Admissions office can monitor and analyze the performance of the email campaigns, such as open rates, click rates, conversions, etc., and optimize them accordingly. References: Journey Builder Basics, Salesforce Campaigns, Create and Send Targeted Email Campaigns


NEW QUESTION # 138
Staff want to maximize the value of their Education Cloud org and CRM Analytics. They need a dashboard that tracks metrics, such as application status, the total number of applications, and how those totals compare to the previous period.
What should the consultant do?

Answer: A

Explanation:
The Admissions Insights dashboard in Salesforce Education Cloud provides a comprehensive view of the admissions process, offering pre-built reports and dashboards that track key metrics such as application status, total number of applications, and comparisons to previous periods. This dashboard allows staff to easily monitor and analyze admissions data without the need to create custom dashboards from scratch, thus maximizing the value of their Education Cloud org and CRM Analytics.
Reference:
Admissions Connect
CRM Analytics for Education


NEW QUESTION # 139
A university providers corporate training options to local businesses. The university wants to offer a seamless experience to students and allow them to select and purchase available courses.
Which solution should the consultant recommend to meet the requirement?

Answer: A

Explanation:
A third-party app is a solution thatthe consultant can recommend to meet the requirement of offering a seamless experience to students and allowing them to select and purchase available courses. A third-party app is an application that provides additional features and solutions for Salesforce. There are many third-party apps on the AppExchange that offer e-commerce and online learning capabilities, such as course catalog, shopping cart, payment processing, and course delivery. The consultant can help the university choose an app that meets their needs and budget. Salesforce CPQ, Financial Service Cloud, and Salesforce Files are not solutions that can offer a seamless experience to students and allow them to select and purchase available courses. References:
https://appexchange.salesforce.com/appxStore?type=App & keyword=e-commerce
https://appexchange.salesforce.com/appxStore?type=App & keyword=online%20learning


NEW QUESTION # 140
A school of engineering is interested in Salesforce. There are several other Salesforce environments across the university with varying degrees of usage and configuration. The university is largely decentralized where schools operate independently of each other and often in silos. There is high turnover in staff and leadership.
Which Salesforce environment strategy should the consultant recommend?

Answer: A

Explanation:
Explanation
The consultant should recommend that the school of engineering should have its own Salesforce environment as a Salesforce environment strategy for the school of engineering that is interested in Salesforce and there are several other Salesforce environments across the university with varying degrees of usage and configuration, the university is largely decentralized where schools operate independently of each other and often in silos, and there is high turnover in staff and leadership. A Salesforce environment is an instance of Salesforce that contains a set of data, metadata, features, or configurations. The school of engineering should have its own Salesforce environment as a Salesforce environment strategy for the school of engineering that is interested in Salesforce and there are several other Salesforce environments across the university with varying degrees of usage and configuration, the university is largely decentralized where schools operate independently of each other and often in silos, and there is high turnover in staff and leadership by having more control, flexibility, and autonomy over their own data, metadata, features, or configurations without being affected by or affecting other schools' environments. The university should not consolidate all of the Salesforce environments, the school of engineering should not initiate a Center of Excellence (CoE), or the school of engineering should not share an existing Salesforce environment with another school as a Salesforce environment strategy for the school of engineering that is interested in Salesforce and there are several other Salesforce environments across the university with varying degrees of usage and configuration, the university is largely decentralized where schools operate independently of each other and often in silos, and there is high turnover in staff and leadership. References:
https://help.salesforce.com/s/articleView?id=sf.environments.htm&type=5
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf


NEW QUESTION # 141
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