高通過率的MB-240資訊|第一次嘗試輕鬆學習並通過考試，優秀的MB-240：Microsoft Dynamics 365 Field Service Functional Consultant

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Microsoft MB-240 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Field Service Mobile and Customer Experience20%- Customer engagement
  • 1. Service feedback management
    • 2. Customer communication workflows
      - Mobile app configuration
      • 1. Enable offline capabilities
        • 2. Configure Field Service mobile app
          Topic 2: Configure Dynamics 365 Field Service20%- Configure Field Service settings
          • 1. Set up Field Service parameters
            • 2. Configure organizational units and resources
              Topic 3: Schedule and Dispatch Work20%- Resource scheduling
              • 1. Optimize scheduling and routing
                • 2. Use schedule board
                  Topic 4: Work Order Management25%- Manage work orders lifecycle
                  • 1. Create and manage work orders
                    • 2. Manage incidents and service tasks
                      Topic 5: Manage Inventory and Assets15%- Inventory management
                      • 1. Manage products and stock
                        • 2. Track customer assets

                          >> MB-240資訊 <<

                          MB-240指南 - MB-240最新考證

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                          最新的 Microsoft Dynamics 365 MB-240 免費考試真題 (Q189-Q194):

                          問題 #189
                          Your client recently started using the inspections functionality in Microsoft Dynamics 365 Field Service. The client has many instances where work orders are not required for carrying out inspections. You need to provide a solution so that field technicians can carry out inspections without work orders. What should you do?

                          答案：D


                          問題 #190
                          You are a dispatcher for a cable installation company that provides installation services in multiple territories.
                          The company is using Dynamics 365 for Field Service to manage their work orders. Every time a work order is created, the dispatch team is manually assigning the work order to a territory in order to book the correct resources.
                          You are tasked with ensuring that Dynamics 365 will automatically assign work orders to territories so that the dispatcher can search for the correct resources.
                          Which four steps, in sequence, must be configured to ensure that when work orders are created they will automatically be mapped to the correct territory? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

                          答案：

                          解題說明：

                          Explanation:


                          問題 #191
                          You are responsible for setting up Dynamics 365 Field Service for proper billing and servicing.
                          Your client needs to understand the difference between billing accounts and service accounts for their multi-company organization.
                          Match the account type to the applicable scenario. To answer, drag the appropriate account type from the column on the left to the applicable scenario on the right. Each account type may be used once, more than once, or not at all.
                          NOTE: Each correct match is worth one point.

                          答案：

                          解題說明：


                          問題 #192
                          Drag and Drop Question
                          You are a field service administrator for your company.
                          You review the Field Service administrator guide to understand how the status fields can support your company's business processes.
                          Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriate Entity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
                          NOTE: Each correct selection is worth one point.

                          答案：

                          解題說明：

                          Explanation:
                          Purchase order system statusses:
                          - Draft
                          - Submitted
                          - Products received
                          - Billed
                          - Canceled
                          Agreement system statusses:
                          - Estimate
                          - Active
                          - Expired
                          - Canceled
                          Booking system statusses:
                          - Scheduled
                          - Traveling
                          - In progress
                          - On break
                          - Completed
                          - Canceled


                          問題 #193
                          You are a Dynamics 365 for Field Service Administrator.
                          You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent back to Azure IoT Central.
                          You need to resolve the issue.
                          Which Action should you take to resolve the issue?

                          答案：A

                          解題說明：
                          Section: Configure field service applications
                          Explanation:
                          https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central-work-orders


                          問題 #194
                          ......

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