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SAP C_C4HCX Exam Syllabus Topics:

SectionObjectives
Topic 1: SAP Sales Cloud & Service Cloud- Customer service management processes
- Omnichannel engagement scenarios
- Sales process automation and CRM capabilities
Topic 2: SAP Commerce Cloud- Extension and integration mechanisms
- Product content and catalog management
- Storefront and personalization concepts
Topic 3: SAP Marketing Cloud- Campaign management and orchestration
- Customer data and segmentation
- Personalization and journey orchestration
Topic 4: Integration and Extensibility- Extensibility options in SAP CX solutions
- SAP Integration Suite concepts
- API management and event-driven architecture
Topic 5: SAP Customer Experience Architecture- Composable enterprise and CX strategy
- End-to-end CX architecture principles
- SAP CX solution integration landscape
Topic 6: Security and Identity Management- Authentication and authorization concepts
- Data protection and compliance in CX solutions

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q62-Q67):

NEW QUESTION # 62
Which of the following business values can be leveraged by the Design to Operate end-to-end process?
Note: There are 3 correct answers to this question.

Answer: B,C,E


NEW QUESTION # 63
You are about to perform a deployment in SAP Commerce Cloud Portal.
Before proceeding, which elements must you set values for?
Note: There are 3 correct answers to this question.

Answer: A,C,E


NEW QUESTION # 64
Which tools could you use in SAP Emarsys Customer Engagement to show different content to female and male contacts in a single email campaign?
Note: There are 3 correct answers to this question.

Answer: A,C,E


NEW QUESTION # 65
You want to implement a side-by-side extension for an SAP solution. To access the business objects in the SAP solution, you are exploring the application programming interfaces (APIs).
Which of the following are possible operations to use in the API?
Note: There are 2 correct answers to this question.

Answer: A,D


NEW QUESTION # 66
Which of the following can you use to explore released APIs?

Answer: B


NEW QUESTION # 67
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