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| Section | Weight | Objectives |
|---|---|---|
| Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Design System Implementation | 20% | - Leverage SLDS and design standards
|
| Discovery | 13% | - Gather user requirements and plan design strategy
|
| Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Testing | 11% | - Validate and test designs
|
| Strategy and Governance | 17% | - Define UX strategy and governance
|
>> Plat-UX-101 New Question <<
Our Salesforce Certified Platform User Experience Designer (Plat-UX-101) questions PDF format offers a seamless user experience. No installation is required, and you can easily access it on any smart device, including mobiles, tablets, and PCs. Take advantage of its portability and printability, allowing you to practice on the go and in your free time. Rest assured that our Salesforce Plat-UX-101 Exam Questions are regularly updated to cover all the latest changes in the exam syllabus.
NEW QUESTION # 92
A group of sales users needs to be guided step by step through a new process using Floating or Docked Prompts. Their administrative team wants the ability to see the adoption of this assistance via Reports and Dashboards. What out-of-the-box feature should be recommended?
Answer: B
Explanation:
The correct answer is A. In-App Guidance, as explicitly stated in the study guide.
The question contains two direct indicators: users need Floating or Docked Prompts, and administrators want to evaluate adoption through Salesforce reporting capabilities. The study guide associates those requirements with the out-of-the-box In-App Guidance feature.
In-App Guidance is used to provide contextual assistance directly within the Salesforce experience. The prompts can support users as they learn a new process without requiring them to leave their workflow for separate training material.
Option B introduces an AppExchange solution even though the requirement specifically asks for an out-of-the- box feature.
Option C, Screen Flow, can guide users through a business process, but it is not the feature identified by the guide for Floating and Docked Prompts.
The distinction is important: Screen Flow guides users through a structured transactional workflow, whereas In-App Guidance provides contextual adoption and learning assistance around the interface and process.
Because the administrative team also wants to assess adoption of the guidance, the study guide's answer fits both the instructional and measurement aspects of the requirement.
Study Guide reference/topics: In-App Guidance, Floating Prompts, Docked Prompts, adoption measurement, Declarative Design.
NEW QUESTION # 93
A UX Designer is asked to design a responsive page. When screen resolution changes, the content of the page should expand across columns or wrap and push itself onto new rows. Which Salesforce Lightning Design System (SLDS) utility provides the most flexible system to meet these requirements?
Answer: B
Explanation:
The uploaded study guide identifies B. Grid as the correct SLDS utility.
The requirement describes a responsive layout in which content must adapt as available screen width changes.
Elements may occupy multiple columns on wider screens and then wrap into additional rows when horizontal space becomes constrained.
A Grid system is designed precisely for this type of flexible page structure. It allows designers and developers to organize content into responsive rows and columns rather than relying on fixed positioning.
Option A, Float, can affect how individual elements position themselves relative to surrounding content, but it does not provide the structured, flexible responsive-layout system required by the scenario.
Option C, Alignment, controls positioning or distribution of content but does not itself define the responsive column-and-row layout architecture described.
The underlying UX principle is that responsive design should adapt the interface to varying screen sizes without requiring a completely separate page for each device. A grid gives the layout a systematic structure for resizing, wrapping, and repositioning content while retaining hierarchy.
Therefore, when the design requirement explicitly describes columns that can expand and wrap into new rows, the SLDS Grid utility is the appropriate solution.
Study Guide reference/topics: SLDS Grid, responsive design, flexible layouts, columns and rows, Salesforce Lightning Design System.
NEW QUESTION # 94
Which visual design elements should be used in corporate style and branding guidelines?
Answer: D
Explanation:
Typography, color, and imagery are visual design elements that can be used to create a consistent and recognizable corporate style and branding. Typography refers to the choice and use of fonts, sizes, weights, and spacing to convey meaning and hierarchy. Color refers to the selection and application of hues, shades, tints, and tones to create contrast, harmony, and mood. Imagery refers to the use of photos, illustrations, icons, and graphics to communicate messages, concepts, and emotions.
[Salesforce Certified User Experience Designer Exam Guide], Section 2.3: Demonstrate knowledge of visual design principles and best practices.
[UX Designer Certification Prep: Visual Design], Unit 2: Typography, Color, and Imagery.
NEW QUESTION # 95
A UX Designer at Cloud Kicks has been asked to gather insights for a newly released feature at scale from a Specific set of users in the flow of their work.
Which approach should be used?
Answer: D
Explanation:
In-app feedback is a method of collecting user feedback within the context of the product or service, without interrupting the user's workflow. It allows the UX designer to gather insights from a specific set of users at scale and measure their satisfaction, preferences, and pain points. In-app feedback can be implemented using various techniques, such as ratings, reviews, comments, suggestions, polls, or pop-ups .Reference:
NEW QUESTION # 96
Cloud Kicks (CK) wants to better deliver products to its customers. CK's UX Designer has an innovative solution but is struggling to get the team to visualize where and why it fits into what the customer does.
Which technique should be used?
Answer: A
Explanation:
A storyboard is a visual representation of a user's journey with a product or service. It shows how the user interacts with the product or service in a specific context, what their goals and pain points are, and how the product or service solves their problems or meets their needs.A storyboard typically consists of a series of sketches or illustrations that depict the user's actions, thoughts, and emotions at each step of the journey1.
A storyboard is the most suitable technique for CK's UX Designer to use in this case, because it can help them communicate their innovative solution to the team and show where and why it fits into what the customer does. A storyboard can also help the UX Designer to validate their assumptions, test their ideas, and get feedback from the team and the customers.A storyboard can also inspire the team to generate more ideas and solutions, and align them with the user's perspective2.
Personas are fictional characters that represent the potential users of a product or service. They are based on user research and data, and they describe the user's demographics, behaviors, motivations, goals, and frustrations. Personas are useful for understanding the user's needs and expectations, and for designing products or services that cater to them. However, personas alone are not enough to show how the user interacts with the product or service in a specific context, or how the product or service solves their problems or meets their needs.Personas need to be complemented with other techniques, such as scenarios, user stories, or storyboards, to illustrate the user's journey3.
A high-fidelity prototype is a realistic and interactive simulation of a product or service. It mimics the look, feel, and functionality of the final product or service, and it can be used for testing and evaluation purposes. A high-fidelity prototype is useful for demonstrating the features and benefits of a product or service, and for getting feedback from the users and stakeholders. However, a high-fidelity prototype is not the best technique for showing where and why a product or service fits into what the customer does, as it focuses more on the details and specifics of the product or service, rather than the context and situation of the user. A high-fidelity prototype is also more time-consuming and resource-intensive to create than a storyboard, and it may not be necessary at the early stages of the design process.
NEW QUESTION # 97
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