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| Section | Objectives |
|---|---|
| Financial Services Cloud Fundamentals | - Industry use cases in banking and insurance - Core concepts and value proposition of Financial Services Cloud |
| Financial Services Processes | - Sales and service process automation - Wealth and insurance workflows |
| Data Model and Architecture | - Financial accounts and household structures - Accounts, Contacts, Households, and Relationships |
| Security, Reporting, and Integration | - Data security and sharing models - Integration with Salesforce ecosystem tools - Reporting and dashboards in Financial Services Cloud |
| Client and Customer Management | - Client lifecycle management processes - Relationship Groups and role modeling |
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NEW QUESTION # 12
How should developers configure customized nodes for display in ARC?
Answer: C
Explanation:
To configure customized nodes fordisplay in ARC, developers should reference the Lightning Web Component in the Display properties of the custom ARC relationship graph. A Lightning Web Component is a custom framework for creating reusable web components that run natively in browsers andleverage modern web standards. A custom ARC relationship graph is a metadata type in Financial Services Cloud that defines how account-account relationships are displayed in ARC, such as node shape, color, size, label, or icon. You can use Lightning Web Components and custom ARC relationship graphs to create customized nodes for ARC that show additional information or functionality for each account. Verified References: : Salesforce Help Article [9] : Salesforce Help Article [10]
NEW QUESTION # 13
It has been determined that integration with an external system is required, as the data needed by a wealth management client resides in another system. This data will be sent from the external system via an API, and Salesforce needs to be configured in preparation for the data. Which two items should be configured?
Answer: B,D
Explanation:
A system-to-system integration requires both an authenticated integration identity and a Salesforce data structure capable of receiving the incoming payload. A dedicated Integration User provides a distinct security principal for API traffic, enabling the organization to apply least-privilege permissions, monitor activity, and avoid using a human administrator ' s credentials.
In current Salesforce architecture, integration users can use the Salesforce Integration user license together with the Salesforce API Integration permission-set license and narrowly scoped permission sets. This isolates the external connection from normal interactive users and supports clear auditability.
The target objects and fields must also exist before inbound information can be persisted. These can be standard Agentforce Financial Services objects, managed-package objects, or appropriately designed custom objects depending on the external data model. Field-level mappings, required fields, data types, relationships, and external IDs should be defined as part of the integration contract.
A Lightning web component concerns presentation rather than API connectivity or persistence. A Flow may participate in post-processing or orchestration, but an external system can write records directly through supported Salesforce APIs without requiring a Flow.
The fundamental preparation is therefore an integration identity with appropriate API authorization plus the target Salesforce objects and fields.
NEW QUESTION # 14
A Financial Services Cloud (FSC) administrator wants to create a new FSC permission set that includes the Access Interest Tags for Financial Services Cloud permission.
Which two permission sets should be cloned to create this new permission set and give access to interest tags?
Answer: A,C
Explanation:
The Access InterestTags for Financial Services Cloud permission is included in two permission sets that are provided by FSC:
FSC Foundations permission set: This permission setgrants access to the core features of FSC, such as financial accounts, account groups, households, goals, referrals, and interest tags7.
FSC Extension permission set: This permission set grants access to additional features of FSC that extend beyond the core functionality, such as action plans, relationship groups, relationship maps, client tasks, client notes, and interest tags8.
To create a new FSC permission set that includes the Access Interest Tags for Financial Services Cloud permission, either of these permission sets can be cloned and modified as needed.
References:
FSC Foundations Permission Set
FSC Extension Permission Set
NEW QUESTION # 15
What does the Salesforce Admin have to install to provide users access to referral dashboards and reports?
Answer: B
Explanation:
The unmanaged extension package for Intelligent Need-Based Referrals and Scoring provides users access to referral dashboards and reports, as well as referral scoring and routing features.
NEW QUESTION # 16
A consultant is configuring a demo for a customer but cannot create new residential loan application records.
What is prohibiting the consultant from creating a new residential loan application?
Answer: A
Explanation:
Mortgage functionality in Agentforce Financial Services is controlled through the appropriate permission-set and user-access configuration. A user who must create or work with Residential Loan Application records needs access to the mortgage feature and to the mortgage-related objects. Consequently, failure to assign the required Mortgage permissions prevents the consultant from creating the application record.
Salesforce ' s Financial Services setup guidance includes assigning the Mortgage permission set as part of granting users access to mortgage functionality. Salesforce also provides enhanced mortgage permission-set configurations for personas such as loan officers and underwriters.
Current configuration guidance shows that mortgage-oriented permission sets must grant the system permission that licenses the user to access mortgage functionality in Financial Services and must provide the necessary object permissions for Residential Loan Applications and related Loan Applicant and Loan Application objects.
The issue is therefore not resolved by enabling a Residential Loan Application flow or by selecting a user- level Mortgage User checkbox. Nor is there a general Allow Mortgage Access setup switch corresponding to the required user entitlement. Access is established through the prescribed mortgage permissions and associated object-level access.
NEW QUESTION # 17
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