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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Core Development (Workflows, Modals, Interactivity)48%- Build and deploy workflows using Workflow Builder and the Slack CLI.
- Develop interactive components such as modals and home tabs.
- Handle interactive payloads and events effectively.
- Integrate Salesforce data with Slack applications.
Topic 2: APIs for Managing Your Slack12%- Recommend when to use an Admin API to automate a Slack workspace or org administration.
- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
- Use the SCIM API to manage Slack users and user groups.
- Monitor workspace events with the Audit Logs API.
- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
Topic 3: Tools5%- List some use cases for Slack Developer Tools (SDT).
- Recommend when to use the Bolt development framework to build Slack apps.
- Explain the purpose and value of Block Kit Builder.
- Recommend when to use sample code and external resources.
Topic 4: Apps in the Slack Platform7%- Identify when to set up a team to collaborate on a Slack app.
- Recommend how to automate and enhance operations on a Slack workspace.
- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
Topic 5: Design for Scale9%- Describe the characteristics of an Enterprise Grid Sandbox.
- Recommend when to add support for channels that are shared externally with Slack Connect.
- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
Topic 6: Design for Security19%- Design for security.
- Implement the OAuth installation flow.
- Identify the steps you could take to make your app communicate securely in Slack.
- Store and retrieve data and tokens safely.
- Request the appropriate tokens for your app's use case.
- Request the appropriate scopes for your app's use case.

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Salesforce Certified Slack Developer Sample Questions (Q63-Q68):

NEW QUESTION # 63
In the context of the Enterprise Grid Sandbox, what should developers consider when testing their Slack apps?

Answer: C

Explanation:
The Sandbox provides an isolated testing environment that mimics the production setup of Enterprise Grid without impacting actual users or data The Enterprise Grid Sandbox is designed to provide an isolated environment that replicates the production setup of the Enterprise Grid. This allows developers to test their apps in a manner that closely resembles the live environment but without affecting real users or data, which is crucial for accurate and safe testing.
Why not the other options:
*Changes made in the Sandbox do not automatically synchronize with the live environment. The Sandbox is separate to avoid unintended consequences.
*Data and configurations in the Sandbox are not meant to be persistent or directly transferred to the live environment upon deployment.
*The Sandbox typically does not restrict API usage, allowing developers to comprehensively test their apps.


NEW QUESTION # 64
Your Slack app involves transmitting sensitive information.
What is the most secure method to communicate this data within the Slack environment?

Answer: D

Explanation:
Employ Slack's built-in security features for encryption and use private channels or direct messages as needed Using Slack's built-in security features for encryption and transmitting sensitive information through private channels or direct messages (when necessary) is the most secure approach. This method leverages Slack's own security protocols while ensuring that sensitive data is shared in a more controlled and secure environment.
Why not the other options:
*Using a custom encryption algorithm and sending data through public channels does not guarantee security, as public channels are accessible by all members of the workspace.
*Assuming direct messages are always secure can be risky; sensitive information should still be handled with caution and encryption.
*Sharing sensitive information in public channels, regardless of the time, is not a secure practice and exposes the data to potential unauthorized access.


NEW QUESTION # 65
You are a developer in the HR department working on designing a workflow for vacation requests to be approved. A third-party service sends the vacation requests as Slack messages and the content of the messages can be modified.
Which app concept should you implement so that app managers can approve vacation requests and have an updated message shown in Slack once the request has been approved?

Answer: A

Explanation:
Interactive buttons are the appropriate component because the approval action is directly associated with an existing Slack message. Slack specifically recommends making notification messages actionable when the recipient is expected to perform an immediate follow-up activity. Approval scenarios are a canonical example: a message can contain Approve/Reject buttons, and the resulting interaction payload can be processed by the application backend. After the manager selects Approve, the application can persist the approval to the external vacation-management service and then modify the Slack message to represent the new state. Slack's chat.update method is explicitly designed to update previously posted, non-ephemeral messages and is suitable for reflecting state changes after an interactive action. Interactive messages therefore provide both the decision mechanism and a clean method for maintaining visible state. A reaction could signal intent but does not provide the same structured interactive workflow. Global shortcuts and slash commands are primarily workflow entry points and are unnecessary when the actionable business object is already represented by a message. This aligns directly with Design the Interactive Flow of Your App, including interactive message components and updating application surfaces after user actions.


NEW QUESTION # 66
Why would a developer choose to contain a Slack app to a single workspace?

Answer: A

Explanation:
When the app is designed for a specific company's internal processes and contains custom features relevant only to that particular organization Containing a Slack app to a single workspace is often chosen when the app is specifically designed for a company's unique internal processes and contains custom features that are relevant only within that particular organization. This ensures that the app is tailored to meet the specific needs and workflow of that organization, providing a more focused and effective tool.
Why not the other options:
*Containing an app to a single workspace does not help in reaching a wider audience.
*Making an app complex and challenging does not necessarily increase user engagement or interest.
*Containing an app to a single workspace is not typically a strategy used to facilitate easier monetization.


NEW QUESTION # 67
In what scenario is it most appropriate to use the Slack Admin API?

Answer: D

Explanation:
When creating a tool that automates the process of adding, removing, or managing large numbers of users within a Slack workspace or organization The Admin API is ideal for automating administrative tasks such as managing large numbers of users. It allows for efficient, programmatic control over user onboarding, offboarding, and modifications of roles and permissions, which is essential in managing a large workspace or organization.
Why not the other options:
*Individual interface customization does not typically fall under administrative tasks handled by the Admin API.
*Enabling direct messaging capabilities is not a function of the Admin API.
*The Admin API is not designed for building chatbots, especially those focused on responding to FAQs in a channel.


NEW QUESTION # 68
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