Slack-Con-201 Actual Questions | Review Slack-Con-201 Guide

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Security	18%	- Slack security and compliance 1. Retention policies and export 2. Data Loss Prevention (DLP) 3. Enterprise Key Management (EKM) - Authentication and access 1. Single Sign-On (SSO) configuration 2. Domain verification and auto-provisioning
Topic 2: Channel Strategy	25%	- User Groups and permissions 1. Default channels and channel management policies 2. User Group creation and management - Channel architecture design 1. Public vs. private channel strategy 2. Channel naming conventions and organization 3. Channel segments and cross-org channels
Topic 3: Migration and Change Management	5%	- Migration planning 1. Transition from other platforms 2. Data migration strategies - Adoption and enablement 1. Best practices for Slack adoption 2. Training and change management plans
Topic 4: Workflows and Integrations	12%	- Workflow Builder 1. Custom workflow templates 2. Automate routine processes - Integrations and apps 1. App management and distribution 2. Third-party integrations
Topic 5: Discovery	20%	- Gather requirements 1. Identify current workflows and pain points 2. Understand business goals and collaboration needs - Stakeholder analysis 1. Conduct discovery workshops 2. Identify key stakeholders and decision-makers
Topic 6: Governance and Administration	20%	- Workspace administration 1. Guest access management 2. Workspace settings and policies 3. Roles and permissions - Governance framework 1. Data governance and compliance 2. Acceptable use policies 3. Channel management policies

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Salesforce Certified Slack Consultant Sample Questions (Q10-Q15):

NEW QUESTION # 10
A multinational corporation is looking to improve its project management efficiency using Slack.
Which administrative workflow is most appropriate to be migrated and managed within Slack?

A. Financial reporting and handling of sensitive financial data
B. Project milestone tracking, team collaboration, and task assignments
C. Processing and approval of employee personal data and HR-related requests
D. Storage and management of legal documents and contracts

Answer: B

Explanation:
Slack excels in facilitating project management tasks such as tracking milestones, team collaboration, and task assignments. This migration would leverage Slack's real-time communication and integration capabilities, making project management more efficient and centralized.

NEW QUESTION # 11
You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?

A. Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.
B. Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.
C. Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.
D. Speak to the client's technical architect and encourage them to turn on app approval across the organization.

Answer: B

Explanation:
The correct answer is A . Admin enablement must be tailored to the actual roles, permissions, and governance model configured for the client. If Workspace Admins do not have permission to approve app requests, then app approval content cannot be delivered as if those admins can perform that task. The proper consultant action is to consult with the learning lead and decide whether app approvals should be covered conceptually, excluded, or redirected to the correct audience such as Org Owners or Org Admins. Option B is weak because it delivers generic content that does not match the client's configured permissions and may create confusion.
Option C is too aggressive because the training audience should not be changed without validating the learning plan and stakeholder expectations. Option D is outside the enablement role; the consultant should not push a configuration change merely to match standard training material. The curriculum must follow the client's operating model, not the other way around.
Reference topic: Learning and Enablement - role-based admin training, permission-aware curriculum design, stakeholder alignment, and Admin Essentials customization.

NEW QUESTION # 12
A user is experiencing difficulty in searching for specific information within Slack channels. What would be an effective solution to improve their search experience?

A. Advise the user to upgrade their Slack account for better search capabilities
B. Suggest using specific keywords, filters, and advanced search operators in Slack's search function
C. Recommend that they manually scroll through each channel's history to find the information
D. Instruct the user to ask colleagues to resend the information instead of using Slack's search feature

Answer: B

Explanation:
To improve search experiences in Slack, guiding the user to utilize specific keywords, filters, and advanced search operators is effective. This allows for more precise and efficient searches, helping the user quickly find the specific information they need within channels.

NEW QUESTION # 13
A company is launching Slack and wants to promote a culture of transparency and collaboration while also maintaining department-specific discussions. What is the best approach to channel management for this scenario?

A. Restrict channel creation to administrators and senior management only
B. Use only direct messaging for department-specific discussions and public channels for everything else
C. Allow all employees to create public and private channels as needed
D. Create a set of public channels for company-wide topics and private channels for each department

Answer: D

Explanation:
This approach fosters a culture of transparency and collaboration through public channels for company-wide discussions, while private channels for departments maintain the confidentiality of specific discussions.

NEW QUESTION # 14
A user reports that they are not receiving notifications for messages in Slack, even though they are mentioned. What is the first step they should take to troubleshoot this issue?

A. Recommend changing their email address associated with their Slack account
B. Advise them to ignore the issue, as it might resolve itself without intervention
C. Suggest that they delete and reinstall the Slack app immediately
D. Check their Slack notification settings to ensure that they are set up correctly to receive notifications for mentions

Answer: D

Explanation:
The first and most straightforward step in troubleshooting notification issues is to check the Slack notification settings. Users need to ensure that their settings are correctly configured to receive notifications, especially for mentions. This is a common issue and can often be resolved by adjusting the settings.

NEW QUESTION # 15
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