FS-Con-101関連合格問題、FS-Con-101対応問題集

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Salesforce FS-Con-101 Exam Syllabus Topics:

Section	Weight	Objectives
Asset and Maintenance Management	5%	- Explain how maintenance plans and maintenance rules are used - Given a scenario, determine the appropriate asset management setup
Managing Work Orders	23%	- Distinguish between work order line item types and their usage - Apply the appropriate product and price book configurations for a scenario - Given a scenario, configure work order processes, parameters, and field settings - Explain the work order lifecycle and applicable statuses
Quoting and Pricing	5%	- Given a scenario, determine the appropriate settings for quoting and pricing
Managing Scheduling and Dispatch	28%	- Explain the usage of complex work and work capacity - Demonstrate how to use the dispatcher console - Explain the difference between global, local, and emergency scheduling - Given a scenario, determine the appropriate dispatch and scheduling settings - Determine the appropriate optimization rules and service objectives for a scenario
Field Service Intelligence	3%	- Explain how Field Service Intelligence (FSI) dashboards are used
Field Service Mobile App	10%	- Explain how to use the Field Service mobile app to perform field service tasks - Demonstrate how to configure offline data and push notifications - Given a scenario, determine the appropriate configuration for the Field Service mobile app
Inventory and Order Management	10%	- Distinguish between product items, product item transactions, and product requests - Given a scenario, determine the appropriate settings for product item tracking - Explain the inventory and order management process
Managing Resources	16%	- Explain the relationships between service territories, operating hours, and shifts - Given a scenario, determine the appropriate resource type (e.g., crews, technicians) - Demonstrate how to use time off to manage resource availability

>> FS-Con-101関連合格問題 <<

一生懸命にFS-Con-101関連合格問題 & 合格スムーズFS-Con-101対応問題集 | 有難いFS-Con-101試験合格攻略 Salesforce Certified Field Service Consultant

今の競争が激しい社会にあたり、あなたは努力して所有したいことがあります。IT職員にとって、FS-Con-101試験認定書はあなたの実力を証明できる重要なツールです。だから、Salesforce FS-Con-101試験に合格する必要があります。それで、弊社の質高いFS-Con-101試験資料を薦めさせてください。

Salesforce Certified Field Service Consultant 認定 FS-Con-101 試験問題 (Q38-Q43):

質問 # 38
Universal containers (UC) wants to deploy knowledge to its field team.
How shouldUC ensure its technicians can access knowledge articles offline?

A. Write a workflow that associates articles to work orders based on a picklist on thework order.
B. Use the salesforce Mobile App with deep linking to the field service lightning MobileApp.
C. Create a custom Mobile App that syncs articles based on service appointmentassignments.
D. Use work types to assign associated articles to work order.

正解：D

解説：
Work types can be used to assign associated articles to work orders, which can be accessed offline by technicians using the Field Service Mobile App. The Salesforce Mobile App does not have deep linking to the Field Service Mobile App. Creating a custom Mobile App that syncs articles based on service appointment assignments is not necessaryand would require additional development and maintenance. Writing a workflow that associates articles to work orders based on a picklist on thework order is not recommended and would not ensure offline access. References: https://help.salesforce.com/s/articleView?id=sf.fs_work_types.
htm&type=5https://help.salesforce.com/s/articleView?id=sf.fs_mobile_app_overview.htm&type=5

質問 # 39
Ursa Major Solar tracks installed products using the Salesforce Asset object. Each individual solar panel is treated separately. To save money on service calls, many times customers will wait to have a technician come onsite until there are multiple panels that need servicing.
How should the callout for multiple panels be treated in Salesforce?

A. Create an asset hierarchy with each installed product as a child asset in the hierarchy.
B. Create a work order with a work order line item for eachinstalled product.
C. Create a work order for each installed product and a work order dependency to assign to the same resource.
D. Create a work order hierarchy with each installed product as a child work order.

正解：B

解説：
Work order line items are used to track individual products or services that are part of a work order. By creating a work order line item for each installed product that needs servicing, the system can track the status and completion of each product separately.
References: https://trailhead.salesforce.com/en/content/learn/modules/field_service_basics
/field_service_work_order_line_items

質問 # 40
Universal Containers (UC) is rolling out InventoryManagement to better manage parts and inventory. UC wants to automatically associate certain parts and products to Work Orders upon creation based on the work to be performed.
How should the Consultant meet this requirement?

A. Add Products to the ProductsRequired Related List on the Asset object.
B. Add Products to the Work Order Products Related List on the Asset object.
C. Add Products to the Work Order Products Related Liston the Work Type object.
D. Add Products to the Products Required Related List on the Work Type object.

正解：D

解説：
This option allows automatically associating certain products to Work Orders based on the work type selected, and generating Work Order Line Items for those products. References:https://help.salesforce.com/s
/articleView?id=sf.fs_work_types.htm&type=5

質問 # 41
Technicians often need to generate a report in the customer's language.
Which configuration should the Consultant recommend to meet the requirement?

A. Add the Service Report Language field to the Work Order Page Layout.
B. Add the Languagefield to the Contact Page Layout.
C. Update the Language of the current User.
D. Update the Default Language of the Organization.

正解：A

解説：
This option allows generating a report in the customer's language by selecting the language from a picklist field on the work order record. References:https://help.salesforce.com/s/articleView?id=sf.
fs_service_reports_language.htm&type=5

質問 # 42
The Org-Wide Default sharing for a Service Appointment is set to Private.
If the Service Appointment iscancelled, which users will have visibility to the record?

A. Owner of Service Appointment and members of Service Territory
B. Owner of Service Appointment and members of User Territory
C. Assigned Resources, Owner of Service Appointment and members of Service Territory
D. Assigned Resources, Qwner of Service Appointment and members of User Territory

正解：C

解説：
This option reflects the sharing rules for Service Appointments, which grant access to the assigned resources, the owner of the record, and the members of the service territory associated with the record. References:
https://help.salesforce.com/s/articleView?id=sf.fs_sharing_rules.htm&type=5

質問 # 43
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