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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Software Troubleshooting | 22% | - Common OS issues
|
| Topic 2: Operational Procedures | 22% | - Safety and environmental procedures
|
| Topic 3: Operating Systems | 31% | - Windows OS installation, configuration, and management
|
| Topic 4: Security | 25% | - Security practices
|
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問題 #128
Which of the following commands is used to manage files in a Linux OS?
答案：C
解題說明：
The cp command in Linux is used to copy and manage files and directories within the file system.
It is a standard Linux utility for file management operations.
問題 #129
A user has rooted their corporate phone to load unapproved software. Which of the following tools should the company use to prevent access to the corporate network?
答案：C
解題說明：
Mobile Device Management (MDM) allows an organization to enforce security policies, such as denying network access to jailbroken/rooted devices.
From the All-in-One Exam Guide by Travis Everett and Andrew Hutz:
"MDM software allows administrators to monitor, manage, and secure mobile devices connected to enterprise networks. One key feature is the detection and denial of access for rooted or jailbroken devices".
Quentin Docter also confirms:
"An MDM solution can check if a device has been rooted and prevent it from accessing the network, ensuring compliance with corporate security standards".
問題 #130
A user receives a new personal computer but is unable to run an application. An error displays saying that .
NET Framework 3.5 is required and not found. Which of the following actions is the best way to resolve this issue?
答案：D
解題說明：
Comprehensive and Detailed Explanation From Exact Extract:
NET Framework versions are often required for applications to run. If an older app requires .NET Framework
3.5, it must be explicitly installed as it is not included by default in newer versions of Windows. The best method to do this safely is through the built-in "Turn Windows features on or off" utility, which downloads and installs it via official Microsoft services.
B: Using third-party repositories is unsafe and not recommended.
C: Installing .NET 4 does not include 3.5; versions are not fully backward compatible.
D: The issue is technical, not a security incident for the SOC team.
Reference:
CompTIA A+ 220-1102 Objective 3.3: Troubleshoot common software, application, and OS security issues.
Study Guide Section: Managing application dependencies (e.g., .NET Framework, Java)
問題 #131
The Chief Information Officer (CIO) is overseeing a project to integrate existing business processes to an enterprise resource planning system. The CIO identifies the scope of the change and provides it to the IT department. Which of the following is the first change management procedure to perform before measuring the impact to the systems?
答案：A
解題說明：
Before you can accurately understand impact (what will break, what will change, what dependencies exist), you should validate the change in a controlled environment. Mike Meyers' Lab Manual defines sandbox testing as using a safe place "where you can experiment without messing up the primary system," typically a virtualized environment that isolates the test machine and enables restore from snapshots. It states sandbox testing "entails checking out new and updated applications without putting the systems and data you depend on at risk." The All-in-One guide mirrors this exact best practice for change management, emphasizing that you don't roll changes into production for many users/systems without "thorough testing and analysis," and highlights sandbox testing as a documented business process used to evaluate changes safely. In this scenario, the scope is known, so the next "first" practical procedure to evaluate effect is to test it in a sandbox so you can then measure and document impacts based on evidence. A rollback/backup plan is critical, but sandbox testing comes first to determine what safeguards are required.
問題 #132
A computer technician is implementing a solution to support a new internet browsing policy for a customer's business. The policy prohibits users from accessing unauthorized websites based on categorization. Which of the following should the technician configure on the SOHO router?
答案：C
解題說明：
Content filtering on a SOHO router lets you block or allow websites based on their categories (e.g., social media, gambling, news). By defining which categories are unauthorized, the router enforces the browsing policy at the network edge, preventing users from reaching disallowed sites.
問題 #133
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220-1202考試資料: https://tw.fast2test.com/220-1202-premium-file.html
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