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| Section | Weight | Objectives |
|---|---|---|
| Services and KPIs | 15% | - Define services and KPIs - Use entities in KPI searches - Manage service dependencies - Configure KPI thresholds and alerts |
| Aggregation Policies | 5% | - Use smart mode aggregation - Create aggregation policies |
| Managing Notable Events | 10% | - Define key notable events terms and relationships - Describe multi-KPI alerts - Work with notable events - Describe notable events workflow - Customize notable event views |
| Troubleshooting ITSI | 10% | - Monitor ITSI performance - Resolve configuration and operational problems - Diagnose common issues |
| Deep Dives | 10% | - Use default deep dives - Describe deep dive concepts - Create and customize deep dives |
| Access Control and Security | 5% | - Create service-level teams - Configure user roles and permissions |
| Glass Tables | 5% | - Use glass tables - Describe glass tables - Configure glass tables - Design glass tables |
| ITSI Architecture and Deployment | 10% | - Describe ITSI architecture - Manage ITSI modules - Plan and design deployment |
| Event Analytics | 5% | - Describe Event Analytics features - Configure and use Event Analytics |
| Correlation and Multi-KPI Searches | 5% | - Define correlation searches - Manage notable event storage - Create multi-KPI alerts |
| Introducing ITSI | 5% | - Identify what ITSI does - Describe reasons for using ITSI - Examine the ITSI user interface |
| Anomaly Detection | 5% | - Work with anomaly events - Enable anomaly detection |
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問題 #65
Which of the following are the default ports that must be configured on Splunk to use ITSI?
答案：C
問題 #66
Which ITSI functions generate notable events? (Choose all that apply.)
答案：A,C,D
解題說明：
After you configure KPI thresholds, you can set up alerts to notify you when aggregate KPI severities change. ITSI generates notable events in Episode Review based on the alerting rules you configure.
Anomaly detection generates notable events when a KPI IT Service Intelligence (ITSI) deviates from an expected pattern.
Notable events are typically generated by a correlation search.
Reference:
https://docs.splunk.com/Documentation/ITSI/4.10.1/SI/AboutSI
A, B, and D are correct answers because ITSI can generate notable events when a KPI breaches a threshold, when a KPI detects an anomaly, or when a correlation search matches a defined pattern. These are the main ways that ITSI can alert you to potential issues or incidents in your IT environment. Reference: Configure KPI thresholds in ITSI, Apply anomaly detection to a KPI in ITSI, Generate events with correlation searches in ITSI
問題 #67
Which of the following items describe ITSI Deep Dive capabilities? (Choose all that apply.)
答案：A,B,C
解題說明：
Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/SI/DeepDives A deep dive is a dashboard that allows you to analyze the historical trends and anomalies of your KPIs and metrics in ITSI. A deep dive displays a timeline of events and swim lanes of data that you can customize and filter to investigate issues and perform root cause analysis. Some of the capabilities of deep dives are:
B). Visualizing one or more service KPIs values by time. This is true because you can add KPI swim lanes to a deep dive to show the values and severity levels of one or more KPIs over time. You can also compare KPIs from different services or entities using service swapping or entity splitting.
C). Examining and comparing alert levels for KPIs in a service over time. This is true because you can add alert swim lanes to a deep dive to show the alert levels and counts for one or more KPIs over time. You can also drill down into the alert details and view the notable events associated with each alert.
D). Comparing swim lane values for a slice of time. This is true because you can use the time range selector to zoom in or out of a specific time range in a deep dive. You can also use the time brush to select a slice of time and compare the swim lane values for that time period.
The other option is not a capability of deep dives because:
A). Comparing a service's notable events over a time period. This is not true because deep dives do not display notable events, which are alerts generated by ITSI based on certain conditions or correlations. Notable events are displayed in other dashboards, such as episode review or glass tables.
References: [Overview of deep dives in ITSI], [Add swim lanes to a deep dive in ITSI]
問題 #68
Which of the following can generate notable events?
答案：D
解題說明：
Notable events in Splunk IT Service Intelligence (ITSI) are primarily generated through scheduled correlation searches. These searches are designed to monitor data for specific conditions or patterns defined by the ITSI administrator, and when these conditions are met, a notable event is created. These correlation searches are often linked to specific services or groups of services, allowing for targeted monitoring and alerting based on the operational needs of those services. This mechanism enables ITSI to provide timely and relevant alerts that can be further investigated and managed through the Episode Review dashboard, facilitating efficient incident response and management within the IT environment.
問題 #69
Which of the following is a characteristic of base searches?
答案：C
解題說明：
Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/SI/BaseSearch A base search is a search definition that can be shared across multiple KPIs that use the same data source.
Base searches can improve search performance and reduce search load by consolidating multiple similar KPIs. One of the characteristics of base searches is that it is possible to filter to entities assigned to the service for calculating the metrics for the service's KPIs. This means that you can use entity filtering rules to specify which entities are relevant for each KPI based on the base search results. References: Create KPI base searches in ITSI, [Filter entities for KPIs based on base searches]
問題 #70
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