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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Objectives
Security and Compliance	- Data retention and compliance settings - Authentication and access controls
Workspace Administration	- User provisioning and identity management - Slack workspace setup and configuration
Integrations and App Management	- Salesforce and third-party integrations - Slack app installation and management
Channel and Collaboration Management	- Messaging and collaboration features - Channel structure and governance
Troubleshooting and Support	- Admin tools and diagnostic capabilities - Common workspace issues resolution

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Salesforce Certified Slack Administrator Sample Questions (Q147-Q152):

NEW QUESTION # 147
Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?

A. The member who is leaving the company must have left all channels.
B. The member must not be a Workspace Admin or Owner.
C. Each member's access must be set to expire after 90 days.
D. The IdP must support deprovisioning via SCIM.

Answer: D

Explanation:
To automatically deactivate users who leave a company, Slack relies on SCIM (System for Cross-domain Identity Management) provisioning. SCIM allows an Identity Provider (IdP) to manage user accounts, including provisioning, deprovisioning, and updating user profiles directly from the IdP.
According to the official Slack documentation for user provisioning:
"When SCIM provisioning is enabled, changes made in your Identity Provider - such as deactivating a user
- will be reflected in Slack automatically. Deprovisioning ensures that when someone leaves the company, their Slack account is also deactivated without manual intervention." None of the other options (A, B, or C) are requirements for automatic deactivation. SCIM deprovisioning is the only supported and correct method for automated account deactivation through IdP integrations.
(Reference: Slack Administration Study Guide - User Management and SCIM Provisioning)

NEW QUESTION # 148
Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org.
Large Inc.'s Human Resources (HR) director is looking to streamline how they:
* Share department-specific policies, and
* Handle sensitive questions hiring managers may have regarding recruiting and candidate offers.
Each department has its own separate Enterprise Grid workspaces. How should the HR director use Slack for this use case?
(Select the best answer.)

A. Create separate hiring manager group direct messages (group DMs) for each Department.
B. Create a multi-workspace public channel for each department, and add the hiring managers to the appropriate channel.
C. Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel.
D. Create a private channel in the HR workspace, and add the departmental hiring managers to that channel.

Answer: C

Explanation:
Slack recommends using multi-workspace private channels to manage sensitive information securely across workspaces.
"Multi-workspace private channels allow members from multiple workspaces to securely collaborate, making them ideal for department-specific discussions and sensitive topics." Public channels (A) are inappropriate due to the sensitivity of the HR discussions. Private channels limited to one workspace (C) would restrict access. Group DMs (D) are not scalable or organized for ongoing collaboration.
(Reference: Slack Administration Study Guide - Managing Multi-Workspace Private Channels)
-

NEW QUESTION # 149
Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?

A. There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
B. Members experience less context switching when they are given the chance to access several workspaces.
C. Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.
D. Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org-wide policy and process decisions.

Answer: C

Explanation:
In Enterprise Grid, one major advantage of creating workspaces based on business units is the ability to delegate administrative responsibilities.
Slack documentation states:
"Distributing workspace administration to leaders who understand their teams' unique needs ensures that workspace management is efficient and more responsive." This approach provides autonomy to different lines of business without overburdening central IT or Slack admins and improves the relevance of each workspace's settings and channel structure.
(Reference: Slack Administration Study Guide - Enterprise Grid Best Practices for Workspace Architecture)
-

NEW QUESTION # 150
You're a Workspace Admin on the Slack Business+ plan. Your company, Hurricane Inc., recently acquired another company, Tidepool Ltd., that uses the Slack Pro plan. You need to consolidate Tidepool's Slack workspace into Hurricane's workspace.
What is the best option for moving Tidepool's channels?
(Select the best answer.)

A. Use the Move Channels page in the admin dashboard to move channels to Hurricane's workspace.
B. Create new channels in Hurricane's workspace to mirror the channels in Tidepool's workspace.
C. Export all public channels from Tidepool's Pro workspace, then import them into Hurricane's Business workspace.
D. Copy all of Tidepool's channels into Hurricane's workspace using Copy Channels on the Channel Management page.

Answer: C

Explanation:
For consolidating workspaces across Slack plans (Pro to Business+), the official process is:
"Export the public channel history from the source workspace and import it into the target workspace." The "Move Channels" tool (B) only exists in Slack Enterprise Grid, not between standard workspaces. There' s no Copy Channels feature (D). Manually recreating channels (A) would lose message history.
(Reference: Slack Administration Study Guide - Workspace Consolidation via Exports and Imports)
-

NEW QUESTION # 151
Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?

A. Navigate to the "Customize Slack" page, where Shonda can remove the custom emoji.
B. Inform Brian that you cannot delete an existing emoji, but can replace it with a more appropriate emoji.
C. Direct Brian to the "Customize Slack" page, where he can delete or replace the inappropriate emoji.
D. Navigate to the "Customize Slack" page and disable the addition of custom emoji, which will also remove existing custom emoji.

Answer: A

Explanation:
Workspace Owners and Admins can:
"Remove any custom emoji via the 'Customize Slack' page, ensuring that inappropriate or unwanted emoji are promptly deleted." Option A disables all custom emoji creation but doesn't address removing a specific emoji. Option B incorrectly suggests Brian (a non-admin) can delete it. Option D is incorrect - deletion is fully possible for Admins.
(Reference: Slack Administration Study Guide - Managing Custom Emoji and Content Moderation)

NEW QUESTION # 152
......

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