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Salesforce AP-211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Implement: This domain focuses on installing Health Cloud, configuring applications and OmniStudio components, customizing features, implementing integrations and APIs, configuring security rules, and establishing reporting.
Topic 2
  • Design: This domain encompasses creating Health Cloud solution designs using best practices, modeling healthcare entities with appropriate objects, determining specific capabilities to use, defining success metrics and reporting, implementing security and compliance, developing integration strategies, and creating data migration plans.
Topic 3
  • Deploy: This domain addresses pre-deployment and post-deployment steps for specific use cases and Health Cloud capabilities, along with managing technical aspects through Mobile app capabilities.
Topic 4
  • Discovery: This domain covers identifying customer personas and stakeholders, defining required capabilities from use cases, and gathering functional and technical requirements to achieve desired business outcomes.

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Salesforce Accredited Agentforce Health Professional Sample Questions (Q66-Q71):

NEW QUESTION # 66
A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management. In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?

Answer: B,D

Explanation:
Advanced Therapy Management is specifically designed to handle multi-step appointment workflows and allows rescheduling individual slots or connected steps across the chain. Advanced Therapy Management coordinates complex personalized-treatment journeys, including multi-step scheduling and therapy orchestration for activities such as apheresis, manufacturing, and infusion. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Book multi-step appointments.; Reschedule part of the appointment chain.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Advanced Therapy Management


NEW QUESTION # 67
Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce.
Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud?
Choose 2 answers

Answer: A,D


NEW QUESTION # 68
Bloomington Caregivers has reviewed the functionality of Integrated Care Management and decided to upgrade from the legacy Care Plans. Which two statements are true with respect to Integrated Care Management?

Answer: A,D

Explanation:
Integrated Care Management transitions from using Case as the care plan record to the standard CarePlan object, and deeply integrates with Discovery Framework assessments to recommend clinical goals and interventions. Discovery Framework provides reusable assessment questions, versioned question sets, conditional branching, scoring, response capture, and OmniStudio-based assessment experiences. Integrated Care Management structures care plans around reusable problems, goals, interventions, assessments, and care- team activities so care coordination can be standardized and personalized. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Design - Discovery Framework; Care Plan


NEW QUESTION # 69
A provider wants to capture non-clinical factors that impact its patient population, such as food insecurity and lack of transportation. Which approach should a consultant take to meet this requirement?

Answer: C

Explanation:
Health Cloud provides a purpose-built Social Determinants of Health (SDOH) data model (CareBarrier, CareBarrierType, CareIntervention) designed to capture and address non-clinical factors. Social Determinants of Health capture nonclinical factors such as transportation, food, housing, and financial barriers and connect those determinants to care barriers and interventions. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Leverage the Social Determinants data model in Health Cloud and extend it as needed.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Social Determinants


NEW QUESTION # 70
A new user story requires an OmniScript to update an existing field on a custom SObject. Which two components should a consultant use to satisfy the requirement?

Answer: C,D

Explanation:
In OmniStudio, DataRaptor Load is the declarative tool used to update or insert records into Salesforce SObjects. Integration Procedures are used as best practice controller layers behind OmniScripts to orchestrate DataRaptors. OmniStudio separates presentation, guided interaction, Salesforce data access, and server-side orchestration through FlexCards, OmniScripts, DataRaptors/Data Mappers, and Integration Procedures.
DataRaptors, now also represented as Data Mappers in current OmniStudio terminology, declaratively extract, transform, and load Salesforce data for OmniStudio components. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Integration Procedures; DataRaptors) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - OmniStudio; DataRaptor; Integration Procedure


NEW QUESTION # 71
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