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| Section | Weight | Objectives |
|---|---|---|
| Donations and Fundraising Management | 20% | - Payment Methods and Processing - Donation Management - Opportunity and GAU Configuration - Donations Batch Processing - Grant Management - Recurring Donations (Recurring GAU) |
| Solution Design and Implementation | 20% | - Requirements Gathering - User Adoption and Training Planning - Integration with External Systems - NPSP Best Practices - Customization vs Configuration Decisions - Data Migration Strategies |
| Constituent Management | 20% | - Affiliations and Memberships - Household Management - Contact and Organization Records - Segmentations and Campaigns - Relationships and Groupings |
| Analytics and Reporting | 15% | - Success Metrics Definition - Nonprofit Reporting Templates - Custom Report Types - Rollup Summary Fields - Reports and Dashboards for Nonprofits |
| NPSP Configuration and Development | 25% | - Relationships Management - Contacts and Households - NPSP Settings and Preferences - Data Model Design for Nonprofits - Affiliations Configuration - Account Model Configuration |
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NEW QUESTION # 131
A data administrator at a small nonprofit has 3 profile that allows them to Read, Create, Edit, and Delete on all objects. The staff member receives an error when attempting to merge three duplicate contacts.
What should the consultant recommend to resolve this issue?
Answer: C
Explanation:
https://powerofus.force.com/s/article/NPSP-Merging-Contacts
When a staff member receives an error while attempting to merge duplicate contacts, it is often due to insufficient permissions. Creating a Permission Set with "Modify All" on Contacts and Accounts and assigning it to the staff member will grant the necessary permissions to perform merges. This Permission Set will override the default profile permissions and provide the required access to manage and merge contacts.
Steps:
Go to Setup > Permission Sets.
Click "New" to create a new Permission Set.
Name the Permission Set appropriately (e.g., "Contact Merge Permissions").
In the Permission Set, navigate to Object Settings.
Select Contacts and Accounts.
Check the "Modify All" checkbox for both objects.
Save the Permission Set.
Assign the Permission Set to the staff member by navigating to the user's profile and adding the Permission Set.
CertGod Nonprofit Cloud Consultant Guide: Discusses the importance of appropriate permissions for merging records.
Salesforce Documentation on Permission Sets: Details the steps for creating and assigning Permission Sets.
NEW QUESTION # 132
A consultant is upgrading a non-profit client from version 2 of NPSP to version 3. Which action should the consultant take before running the NPSP Installer?
Answer: A
Explanation:
Before upgrading from version 2 to version 3 of NPSP, the consultant should:
Run NPSP Health Check: This tool identifies potential issues in the current NPSP configuration, including deprecated fields, custom objects, and other configurations that might cause problems during the upgrade.
Running NPSP Health Check ensures that the upgrade process goes smoothly by addressing any issues beforehand.
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Upgrading NPSP
NEW QUESTION # 133
A nonprofit using NPSP manages scholarship funds for students. A donor indicates they want to split their gift between two scholarship funds.
Which solution should the consultant recommend to meet the requirement?
Answer: B
Explanation:
When a donor wants to split their gift between two scholarship funds, the consultant should recommend using GAU Allocations:
GAU Allocations:
General Accounting Unit (GAU) Allocations in NPSP (Nonprofit Success Pack) allow for the distribution of a single donation across multiple funds or purposes. This feature supports detailed tracking and reporting on how donations are allocated.
NEW QUESTION # 134
A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet Its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management.
What should the consultant discuss with the nonprofit?
Answer: B
Explanation:
check the entity relationship diagram
When evaluating whether to use Program Management Module (PMM) or Nonprofit Cloud Case Management, it is important to consider the specific requirements of the nonprofit. While PMM can track programs, services, and the impact of those services, Nonprofit Cloud Case Management offers additional functionality tailored to human services nonprofits. Case Management includes custom objects specifically designed to track client goals and action items, making it more suitable for organizations needing detailed goal tracking.
Steps:
Assess the specific requirements for tracking client goals and action items.
Compare the features of PMM and Case Management.
Highlight that Case Management has a custom object for tracking goals and action items.
Discuss the benefits and potential limitations of implementing Case Management, including the need for Experience Cloud licenses if applicable.
CertGod Nonprofit Cloud Consultant Guide: Provides an overview of the features of both PMM and Case Management.
Salesforce Nonprofit Cloud Case Management Documentation: Details on custom objects and functionalities available in Case Management.
NEW QUESTION # 135
A nonprofit customer is concerned about its users having their Salesforce usernames and passwords compromised. Which Salesforce security feature should the consultant recommend?
Answer: C
Explanation:
To enhance the security of Salesforce usernames and passwords and prevent them from being compromised, setting up two-factor authentication (2FA) is the recommended approach. Here's how to implement it:
Enable Two-Factor Authentication for the Org:
Navigate to Setup.
In the Quick Find box, type "Two-Factor Authentication" and select it.
Enable 2FA at the organization level.
Assign 2FA to User Profiles:
Go to the user profiles that require 2FA.
Under the profile settings, enable the requirement for two-factor authentication.
Configure 2FA Methods:
Allow users to register their preferred authentication method (e.g., Salesforce Authenticator app, SMS, email, or third-party authenticator apps).
Ensure users set up their 2FA methods through their personal settings.
User Training and Support:
Provide training materials and support to help users understand and set up 2FA.
Offer assistance for troubleshooting common issues during the setup process.
Monitor and Enforce:
Use Salesforce's monitoring tools to ensure compliance with 2FA requirements.
Regularly review and update security policies to maintain a high level of security.
Implementing two-factor authentication significantly reduces the risk of account compromise by adding an extra layer of security beyond just usernames and passwords.
"Setting Up Two-Factor Authentication" from Salesforce Help: Two-Factor Authentication
"Salesforce Authenticator" from Salesforce Help: Salesforce Authenticator
NEW QUESTION # 136
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The Salesforce NP-Con-101 Certification is a valuable certificate that is designed to advance the professional career. With the Salesforce Certified Nonprofit Success Pack Consultant (NP-Con-101) certification exam seasonal professionals and beginners get an opportunity to demonstrate their expertise. The Salesforce Certified Nonprofit Success Pack Consultant certification exam recognizes successful candidates in the market and provides solid proof of their expertise.
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