Sales-Cloud-Consultant Test Centres & Sales-Cloud-Consultant Certification Exam Infor

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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Data Management	8%	- Manage large data volumes and cross-system data flows - Data migration and integration planning - Data quality and scalability considerations
Topic 2: Practical Application of Sales Cloud Expertise	33%	- Lead management and conversion - Territory management and forecasting - Account and contact management - Opportunity management, products, price books and quotes - Security and sharing configuration
Topic 3: Consulting Practices	7%	- Project lifecycle and delivery - Requirements gathering and analysis - Solution design and validation
Topic 4: Implementation Strategies	15%	- Determine deployment and change management approaches - Plan and manage implementation projects - Evaluate declarative vs custom development options
Topic 5: Sales Productivity and Integration	8%	- Email and productivity tools integration - Collaboration and mobile solutions - Third-party application integration
Topic 6: Sales Lifecycle	23%	- Align solutions with business requirements, KPIs and challenges - Apply Sales Cloud features and related products - Design sales and marketing processes - Build reports and dashboards for sales KPIs

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Sales-Cloud-Consultant Certification Exam Infor - Latest Sales-Cloud-Consultant Exam Notes

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q32-Q37):

NEW QUESTION # 32
A customer successfully places an order with UC for five widgets. The order is activated in Salesforce and the products are shipped to the customer, One week later the customer return one widget. What is the effective method of recording the event in Salesforce?

A. Create a custom field on the order product object
B. Change the quantity value on the order product to 4
C. Create a return order under returned orders
D. Create a new sales product with quantity set to -1

Answer: C

NEW QUESTION # 33
The sales director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the Account already exists prior to creating a new Account. Which organization-wide default should the consultant recommend?

A. Set Account and Opportunity to Public Read Only.
B. Set Account to Public Read Only and use a criteria-based sharing rule on Opportunity.
C. Set Account and Opportunity to Private.
D. Set Account to Public Read Only, and Opportunity to Private.

Answer: D

NEW QUESTION # 34
Cloud Kicks is migrating from its current CRM application to Salesforce in phases across various regions. The current CRM application manages customer and pipeline information that resides in a legacy back-end application which needs to be migrated to Salesforce.
Which approach should the consultant use for the source data migration?

A. Migrate all Opportunities, and then associate Accounts and Contacts from the current CRM application.
B. Migrate all Accounts, then Contacts, and then Opportunities from the legacy back-end application.
C. Migrate all Contacts, then Accounts, and then Opportunities from the current CRM application.
D. Migrate all Contacts, then Opportunities, and then Accounts from the legacy back-end application.

Answer: B

Explanation:
This is the approach that the consultant should use for the source data migration. Accounts, Contacts, and Opportunities are related objects in Salesforce, and they have dependencies based on their lookup or master-detail relationships. Accounts are parent objects of Contacts and Opportunities, so they should be migrated first. Contacts are child objects of Accounts and parent objects of Opportunity Contact Roles, so they should be migrated second. Opportunities are child objects of Accounts and parent objects of Opportunity Products and Opportunity Splits, so they should be migrated last. Verified References: [Data Migration Best Practices]

NEW QUESTION # 35
Universal Containers has just enabled advanced currency management. The Vice-president (VP) of Asia Pacific Sales wants to view currency in opportunity revenue reports in both the corporate currency of USE and the relevant country's currency. The VP of Asia Pacific Sales uses USE as the default currency. What solution should a consultant recommend to meet this requirement?

A. Create an opportunity revenue report and include the amount and converted amount values.
B. Create a dashboard and a dashboard filter to only display Asia Pacific currencies.
C. Create an opportunity revenue report for each country and use a Joined report to display values.
D. Create a dashboard and set the display currency to show all currencies for Asia Pacific.

Answer: A

NEW QUESTION # 36
When multiple currencies are enabled how are currency fields calculated?

Answer:

Explanation:
1. Every record has a currency field that determines the currency type for amounts in that record.
2. All currency amounts display in the records currency and are also converted to the personal currency of the record owner based on conversion rates (entered by administrator) For example, if you do business with Acme, Inc., a German company, you can set the Currency field in the Acme, Inc. account to "EUR - Euro." Amounts such as Annual Revenue will display in eu

NEW QUESTION # 37
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