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Salesforce Health-Cloud-Accredited-Professional Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Health Cloud Analytics and Reporting	15%	- Utilize Health Cloud for operational insights - Implement clinical analytics - Configure Health Cloud reports and dashboards
Topic 2: Clinical Data Model and Interoperability	20%	- Understand the clinical data model - Explain interoperability and FHIR integration - Configure clinical objects and relationships
Topic 3: Patient Engagement and Clinical Operations	30%	- Implement care plans and care teams - Configure patient management workflows - Configure patient timelines and milestones - Manage clinical encounters and assessments
Topic 4: Health Cloud Basics and Administration	20%	- Configure Health Cloud settings and custom metadata - Manage Health Cloud permissions and sharing - Explain the capabilities of Health Cloud
Topic 5: Provider Relationship Management	15%	- Configure provider network management - Manage referral management - Implement provider search and matching

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Salesforce Health Cloud Accredited Professional Sample Questions (Q101-Q106):

NEW QUESTION # 101
Bloomington Caregivers is looking to view potential drug-to-drug interactions for its patients' medications and make recommendations based on that data within Health Cloud.
Which Health Cloud add-on should a consultant recommend to fulfill this requirement?

A. Medication Management
B. Medication Interactions
C. Allergy Intolerance
D. RxNorm DDI Connectivity

Answer: A

Explanation:
Step 1: Requirement Analysis
Bloomington Caregivers wants to view potential drug-to-drug interactions for patients' medications and make recommendations based on that data within Health Cloud.
Step 2: Health Cloud Add-On for Drug Interaction
The Medication Management add-on in Salesforce Health Cloud is specifically designed to handle comprehensive medication tracking, including the ability to surface potential drug-to-drug interactions and provide recommendations for care teams.
Extract:
"With Health Cloud Medication Management, you can track all of a patient's prescribed and OTC medications, receive potential drug-drug interaction alerts, and use this data to provide recommendations and clinical guidance." Administer Health Cloud - Medication Management Medication Interactions and RxNorm DDI Connectivity are not standalone Salesforce Health Cloud add-ons; the capability is delivered as part of the broader Medication Management feature set.
Allergy Intolerance is used to track allergy data, not drug interactions.

NEW QUESTION # 102
Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13.
Which three considerations should the company take into account to ensure compliance with the Children's Online Privacy Protection Act (COPPA)?
Choose 3 answers

A. Ensuring that Bloomington Caregivers' system implementation partner has met all COPPA regulations during the build phase
B. Ensuring information collected about children is protected with at rest and in-transit encryption
C. Disclosing the organization's privacy policy to parents and obtaining their consent
D. Obtaining verified parental consent beforecollecting and storing any personal information of children
E. Implementing appropriate security measures to safeguard children's personal information

Answer: C,D,E

Explanation:
Step-by-Step Explanation:
* COPPA Requirements in Healthcare Applications:
* Disclose privacy policy and obtain parental consent:
"Organizations must provide clear privacy notices to parents and obtain their consent before collecting any personal information from children under 13."
-Reference: Salesforce Security Guide, COPPA Compliance
* Obtain verified parental consent before collection/storage:
"Verified parental consent is a core requirement for COPPA, prior to collection and storage of children's personal data."
* Implement security measures:
"Appropriate security controls and safeguards must be in place to protect children's data as mandated by COPPA."
* Encryption:
* While encryption is a best practice (option D), COPPA explicitly requires appropriate security but does not mandate encryption at rest and in transit as a specific requirement, though it is recommended.
* Partner Compliance:
* Option E refers to the implementation partner, butregulatory responsibility remains with the covered entity (Bloomington Caregivers), not the partner.
References:
Salesforce Security Implementation Guide - COPPA Compliance
Health Cloud Security and Compliance

NEW QUESTION # 103
Bloomington Caregivers has set up Health Cloud and needs to analyze patient referrals through Salesforce reports and dashboards.
Which Health Cloud unmanaged package should a consultant recommend to deliver a prebuilt dashboard and reports?

A. Health Cloud Network Management Reports
B. Health Cloud Reports for Patient Referral Management
C. Health Cloud Member Referral Management Reports
D. Health Cloud Referral Management Reports

Answer: B

Explanation:
* The Health Cloud Reports for Patient Referral Management unmanaged package provides prebuilt reports and dashboards to analyze referrals.
Extract:
"The Health Cloud Reports for Patient Referral Management unmanaged package includes reports and dashboards that help track patient referrals in Salesforce." (Source: Administer Health Cloud - Reports and Dashboards)
* Other options are either not standard package names or do not match referral reporting.

NEW QUESTION # 104
How can Code Sets be managed in Health Cloud?

A. Health Cloud does not provide a Code Sets data model
B. Health Cloud provides a Code Sets data model that is pre-integrated to authoritative sources to ensure the latest code sets are always available.
C. Health Cloud provides a Code Sets data model that is pre-populated with industry standard procedures and diagnostic code sets.
D. Health Cloud provides a Code Sets data model that must be populated from an external source.

Answer: D

Explanation:
Reference and details below.

NEW QUESTION # 105
Bloomington Caregivers is implementing Virtual Care in Health Cloud.
Which three steps are required as part of the setup?
Choose 3 answers

A. Install the Virtual Care unmanaged package.
B. Connect to an external electronic health record (EHR) scheduling system.
C. Configure Provider Search,
D. Assign Health Cloud Video Calls permission set.
E. Set up and configure Salesforce Scheduler.

Answer: A,D,E

NEW QUESTION # 106
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