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NEW QUESTION # 80
Which two of the following must be included in the audit scope of an ISO 14001 audit?
Answer: C,F
Explanation:
In accordance with ISO 14001:2015 Clause 4.3 (Determining the scope of the environmental management system) and ISO 19011 Clause 6.3.2, defining the audit scope requires establishing the boundaries and extent of the management system evaluation.
Option C is correct because Clause 8.1 (Operational planning and control) explicitly mandates that an organization must control or influence outsourced processes, products, and services that fall within its management system boundaries. Therefore, externally provided products, processes, and services must be evaluated as part of the audit scope. Option D is correct because ISO 14001:2015 requires a life-cycle perspective, covering activities, products, and services from raw material acquisition or generation through end-of-life treatment, within the defined audit scope.
Option A is incorrect because quality system processes belong to ISO 9001, not the core ISO 14001 environmental management system scope. Option B is incorrect because external training providers are external parties rather than structural scope components (unless specifically defined within an outsourced operational control evaluation). Options E and F are incorrect because the number of auditees to be interviewed and audit logistics are operational elements defined in the audit plan and schedule, not parameters that define the audit scope itself.
References: ISO 14001:2015 Clause 4.3 (Scope of EMS), Clause 8.1 (Operational planning and control), ISO
19011:2018 Clause 6.3.2 (Establishing audit plan/scope), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Audit Scope and Plan Formulation).
NEW QUESTION # 81
Just before the closing meeting of a third-party audit, the audit team leader is invited to a meeting with the EMS Manager.
He tells the audit team leader that a member of the audit team was seen taking videos on the factory floor using his mobile phone and wants him suspended from the closing meeting with any nonconformities raised by him rescinded.
When asked about this, the auditor said that he had obtained permission from the Production Manager who was escorting him around.
Select three options of how the audit team leader might respond to the EMS Manager.
Answer: A,B,D
Explanation:
The correct responses are A, B and C .
This situation relates to audit confidentiality, professional conduct, audit evidence control, and closing meeting management . The audit team leader should respond calmly, investigate the concern, and avoid automatically withdrawing valid findings simply because the auditee objects to the method used to collect some evidence.
A is correct because nonconformities should not be rescinded if they are supported by valid audit evidence from other sources. Audit findings must be based on objective evidence. If the same nonconformities are supported by interviews, records, observations, or other evidence apart from the videos, they can still be presented at the closing meeting.
B is correct because the audit team leader should investigate the situation with the auditor. The team leader needs to understand why videos were taken, whether this was an agreed or acceptable audit method, what permission was obtained, and whether confidentiality or site rules were breached.
C is correct because the auditor states that permission was obtained from the Production Manager who was escorting him. The team leader can explain this to the EMS Manager and offer a practical control by deleting the videos after they are no longer needed for the closing meeting, provided this aligns with certification body procedure and client confidentiality requirements.
D is incorrect because auditors do not have a general automatic right to take videos for reports. Recording or photographing during an audit should be controlled, agreed, and subject to confidentiality and information security requirements.
E is incorrect because immediately removing the auditor and deleting all videos is excessive unless an investigation confirms serious misconduct. The audit team leader should first establish the facts and determine whether the audit evidence remains valid.
Therefore, the three best responses are A, B and C .
NEW QUESTION # 82
A management system meeting ISO 14001:2015 requirements is based on the Plan-Do-Check-Act (PDCA) cycle.
Which two elements of the management system are part of the ' Check ' stage of the PDCA cycle?
Answer: C,D
NEW QUESTION # 83
A multi-level shopping centre is open every day to the public from 09:00-21:00 hours. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on. Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights thus saving on lighting costs, but the estimated budget for this has not yet been approved by the board.
You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?
EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.
You: What steps have you taken to reduce overall consumption?
EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.
You: I see that the escalators account for the highest usage of energy. Are there any objectives to try and reduce this?
EMS Manager: No, it would be too costly to change them.
You: How do you measure electricity consumption?
EMS Manager: We have meters installed in each floor of the centre. We take readings every hour and we plot the consumption graph for every staff shift.
You continue the interview and find that energy consumption has increased steadily over the past five years.
Select the two statements that are true.
Answer: B,C
NEW QUESTION # 84
Which two of the following options are an advantage of using a sampling plan for the audit?
Answer: B,C
Explanation:
According to ISO 19011:2018 Clause 5.3.2 and Annex B (Audit Sampling):
Sampling allows auditors to:
Reduce audit time while still covering sufficient evidence (A),
Provide statistically valid assurance and confidence in the results (C).
Sampling does not replace auditor judgment (D), nor is it intended to prevent conflict (F) or be reused blindly for future audits (E).
Reference: ISO 19011:2018 Clause 5.3.2, Annex B.
NEW QUESTION # 85
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