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Salesforce AP-211 Exam Syllabus Topics:

Topic	Details
Topic 1	Deploy: This domain addresses pre-deployment and post-deployment steps for specific use cases and Health Cloud capabilities, along with managing technical aspects through Mobile app capabilities.
Topic 2	Design: This domain encompasses creating Health Cloud solution designs using best practices, modeling healthcare entities with appropriate objects, determining specific capabilities to use, defining success metrics and reporting, implementing security and compliance, developing integration strategies, and creating data migration plans.
Topic 3	Discovery: This domain covers identifying customer personas and stakeholders, defining required capabilities from use cases, and gathering functional and technical requirements to achieve desired business outcomes.
Topic 4	Implement: This domain focuses on installing Health Cloud, configuring applications and OmniStudio components, customizing features, implementing integrations and APIs, configuring security rules, and establishing reporting.

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Salesforce Accredited Agentforce Health Professional Sample Questions (Q101-Q106):

NEW QUESTION # 101
Bloomington Caregivers currently has the organization-wide default controlling patient access set to Private.
A new respiratory therapist is being added to support a patient at Bloomington Caregivers, and the therapist needs access to the patient ' s data. How should an administrator grant access to the respiratory therapist using outof-the-box Health Cloud features?

A. Add the respiratory therapist to the patient ' s Care Team and grant Read or Read/Write access as needed.
B. Add the respiratory therapist to the patient ' s Care Team and default access will be automatically granted.
C. Add the respiratory therapist to the patient ' s Account Team and default access will be automatically granted.
D. Add the respiratory therapist to the patient ' s Account Team and grant Read or Read/Write access as needed.

Answer: B

Explanation:
In Health Cloud, the patient Care Team is built on Case/Account Teams. Adding an internal practitioner to the Care Team allows the coordinator to explicitly assign Read or Read/Write access. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Add the respiratory therapist to the patient ' s Care Team and default access will be automatically granted.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Agentforce Health architecture and implementation

NEW QUESTION # 102
Bloomington Caregivers would like to share patient medication information with an external pharmacy as soon as it is updated in Bloomington Caregivers ' Health Cloud system. It would also like to receive an immediate confirmation about any medication interactions from the pharmacy. Which two Integration patterns should a consultant recommend?

A. Industries ETL
B. Apex HTTP Callout
C. Platform Event
D. OmniStudio Integration Procedure

Answer: B,D

Explanation:
Immediate synchronous request-and-reply integrations from Salesforce to an external system are achieved through Apex HTTP Callouts or OmniStudio Integration Procedures using HTTP Actions. OmniStudio separates presentation, guided interaction, Salesforce data access, and server-side orchestration through FlexCards, OmniScripts, DataRaptors/Data Mappers, and Integration Procedures. Integration Procedures provide server-side orchestration for OmniStudio, including calls to DataRaptors, Apex, and external REST services while minimizing client-side processing. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (OmniStudio Integration Procedure; Apex HTTP Callout) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - OmniStudio; Integration Procedure; Medication

NEW QUESTION # 103
Bloomington Caregivers wants to use patient or member lists for its care coordinators in its current implementation.
What is an important consideration when implementing this in Health Cloud?

A. If a user cannot access a field used in a filter on a patient or member list, they will not be able to see the list.
B. An administrator can create an override filter field on the person account.
C. Filter logic for patient or member lists is controlled by formula fields on records.
D. An administrator can create lists or add records to existing lists from the Campaign object.

Answer: A

Explanation:
* Access to Filtered Fields:
Exact Extract:
"If a user does not have access to a field that is used in a filter on a patient or member list, the list will not be displayed to that user." Reference:
* Other Options:
Filter logic is not controlled by formula fields.
There's no official "override filter field" on the person account for lists.
Lists are not created or managed from the Campaign object in Health Cloud.

NEW QUESTION # 104
Bloomington Caregivers has been using the legacy Health Cloud electronic health record (EHR) data model and wants to move to the FHIR R4 clinical data model. Which two steps should a consultant take to complete this?

A. Map objects and fields to the target objects.
B. Leverage the Health Cloud FHIR API.
C. Use Data Loader to load the respective data.
D. Use the Health Cloud Clinical Transition tool.

Answer: A,D

Explanation:
Migrating from the legacy packaged EHR data model to the standard Clinical Data Model requires mapping legacy EHR objects/fields to the new clinical objects and performing an ETL migration via Data Loader. The FHIR-aligned Clinical Data Model represents clinical concepts such as conditions, encounters, observations, procedures, allergies, and medication information in a consistent healthcare structure. FHIR R4 provides standardized healthcare resources and REST-oriented semantics, reducing dependence on proprietary object structures when clinical data is exchanged with EHRs, payers, or other healthcare systems. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Deploy - Clinical data model; FHIR

NEW QUESTION # 105
Bloomington Caregivers has set up Health Cloud and needs to analyze patient referrals through Salesforce reports and dashboards.
Which Health Cloud unmanaged package should a consultant recommend to deliver a prebuilt dashboard and reports?

A. Health Cloud Network Management Reports
B. Health Cloud Reports for Patient Referral Management
C. Health Cloud Member Referral Management Reports
D. Health Cloud Referral Management Reports

Answer: B

Explanation:
* The Health Cloud Reports for Patient Referral Management unmanaged package provides prebuilt reports and dashboards to analyze referrals.
Extract:
"The Health Cloud Reports for Patient Referral Management unmanaged package includes reports and dashboards that help track patient referrals in Salesforce." (Source: Administer Health Cloud - Reports and Dashboards)
* Other options are either not standard package names or do not match referral reporting.

NEW QUESTION # 106
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