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| Section | Objectives |
|---|---|
| Topic 1: Scrum Master Responsibilities | - Serving the Scrum Team
|
| Topic 2: Supporting Organizational Change | - Agile Transformation
|
| Topic 3: Scrum Theory and Principles | - Empiricism
|
| Topic 4: Developing People and Teams | - Team Dynamics
|
| Topic 5: Managing Products with Agility | - Stakeholder Collaboration
|
>> Certified PSM-II Questions <<
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NEW QUESTION # 202
Your organization always stresses the importance of on-time delivery and reliability. A manager has detected that your team's progress is too slow. They feel that your team's velocity needs to be 10% higher. The organization expects you, as the Scrum Master, to make it happen. How do you respond? (Choose the best two answers)
Answer: C,D
Explanation:
This is a good answer because it is consistent with the Scrum Master's accountability to serve the Scrum Team and the organization by identifying and addressing the factors that hinder the team's effectiveness. By informing management of the organizational impediments, you can leverage their authority and influence to resolve them. By enlisting their help, you can also foster a collaborative and supportive relationship with them.
This is another good answer because it is consistent with the Scrum Master's accountability to educate and coach the organization on the Scrum framework and its principles. By explaining how velocity is used in Scrum, you can help management understand that it is not a reliable metric for measuring performance or comparing teams. By referring management to the Product Owner, you can also respect the Product Owner's accountability to manage the product backlog and communicate the value and status of the product34.
NEW QUESTION # 203
During the Sprint Review of a scaled development effort, each Scrum Team should demonstrate its individual Increment in a separate branch of the code.
Answer: B
Explanation:
If there are multiple Scrum Teams working on the system or product release, the Development Teams on all the Scrum Teams must mutually define the definition of "Done". Each Increment is additive to all prior Increments and thoroughly tested, ensuring that all Increments work together.
NEW QUESTION # 204
At the ninth Sprint Retrospective, the Product Owner is very disappointed and angry. She has determined that the technical debt has increased, and the product is not meeting her expectations. The product will need a few more Sprints to meet the scalability requirements.
Which of the following could be true? Select the best response.
(choose the best answer)
Answer: E
Explanation:
Explanation
The situation described in the question indicates that there are multiple problems in the Scrum Team that have led to the increase of technical debt and the dissatisfaction of the Product Owner. These problems include:
The Scrum Team has not used the past Sprint Retrospectives effectively to inspect and adapt. The Sprint Retrospective is an opportunity for the Scrum Team to reflect on their performance and identify improvements for the next Sprint. If the Scrum Team has not been using this event properly, they may have missed some issues or opportunities that could have improved their quality and value delivery.
The Developers have not been paying enough attention to quality. The Developers are accountable for creating a potentially releasable product increment that meets the Definition of Done and the Sprint Goal. If the Developers have not been focusing on quality, they may have introduced defects, errors, or inefficiencies that compromise the functionality and usability of the product.
The Scrum Team is not having conversations around technical debt. Technical debt is the accumulation of work that needs to be done to ensure that a product is maintainable and extensible in the future. If the Scrum Team is not discussing and managing technical debt, they may be neglecting some important aspects of the product architecture, design, or code that could affect its scalability, performance, or security.
The Scrum Master has not ensured that the Scrum Team is being transparent. The Scrum Master is responsible for establishing an environment where transparency, inspection, and adaptation can occur. If the Scrum Master has not ensured that the Scrum Team is being transparent, they may have allowed some hidden problems or assumptions to persist that could affect the quality and value of the product.
References:
Scrum Guide 2020, page 13: "The purpose of the Sprint Retrospective is to plan ways to increase quality and effectiveness." Scrum Guide 2020, page 10: "The Developers are the people in the Scrum Team that are committed to creating any aspect of a usable Increment each Sprint." Professional Scrum Master II Course, page 12: "Technical debt is a metaphor for expressing how doing things in a suboptimal way can accumulate over time and make it harder to change or improve a product in the future." Scrum Guide 2020, page 6: "The Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide. They do this by helping everyone understand Scrum theory and practice, both within the Scrum Team and the organization."
NEW QUESTION # 205
Steven, a Scrum Master, is approached by the Development Team members complaining that one of the senior engineers is using too much time during the Daily Scrums to share technical solutions.
Which are the best two actions for Steven to take? (Choose two.)
Answer: B,E
Explanation:
The Scrum Master serves the Development Team in several ways, including: Coaching the Development Team in self-organization and cross-functionality; Facilitating Scrum events as requested or needed.
It is the Scrum Master's responsibility to teach the Scrum Team the value and objective of each Scrum event in order to help them maximize the benefits of each event in accordance to the Scrum values and theory.
NEW QUESTION # 206
A Scrum Team selected a Product Backlog item during Sprint Planning. However, at the end of the Sprint the work does not meet the Definition of Done. What two things should happen with this incomplete Product Backlog item? (Choose the best two answers)
Answer: B,C
Explanation:
A Product Backlog item is a description of a feature or functionality that adds value to the product.
It is selected by the Scrum Team during the Sprint Planning, based on the Product Owner's proposal and the Developers' forecast. It is expected that the Product Backlog item will be completed by the end of the Sprint, meaning that it meets the Definition of Done, which is a formal description of the state of the Increment when it meets the quality standards required for the product. However, if a Product Backlog item is not completed by the end of the Sprint, meaning that it does not meet the Definition of Done, then:
The item is not included in the Increment for this Sprint (B), which is a valid option as it ensures that only "Done" work is delivered to the customer and stakeholders. The Increment is a concrete and usable outcome of a Sprint that provides value and feedback. It should not contain any undone or partially done work that may compromise its quality, usability, or value. It is put on the Product Backlog for the Product Owner to decide what to do with it (D), which is another valid option as it respects the authority and accountability of the Product Owner to manage the Product Backlog, which is an ordered list of what is needed in the product. The Product Owner can decide whether to re-prioritize, re-estimate, refine, or remove the incomplete Product Backlog item based on new insights and stakeholder needs.
NEW QUESTION # 207
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