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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Administrator Exam |
| Exam Number: | ADM-201 |
| Passing Score: | 65% |
| Exam Duration: | 105 minutes |
| Real Exam Qty: | 60-65 |
| Certificate Validity Period: | 1 year (renew annually via maintenance modules) |
| Exam Format: | Multiple choice, Multi-select, Scenario-based |
| Available Languages: | Spanish, French, English, Japanese, German |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder |
| Exam Price: | $200 USD (+ tax) |
| Recommended Training: | Salesforce Trailhead Administration Essentials for New Admins (ADM-201) |
| Exam Registration: | Salesforce Webassessor |
| Sample Questions: | Salesforce ADM-201 Sample Questions |
| Exam Way: | Online proctored or onsite test center (Kryterion / Pearson VUE) |
| Pre Condition: | No formal prerequisites; 6+ months hands-on experience recommended |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
>> Salesforce ADM-201 New Study Questions <<
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Salesforce ADM-201 (Salesforce Certified Administrator) Certification Exam is a globally recognized certification that demonstrates an individual's expertise in managing and configuring Salesforce. Salesforce Certified Administrator certification is ideal for individuals who want to pursue a career in Salesforce administration, and it validates their skills in configuring and managing Salesforce, implementing security and access, customizing and maintaining Salesforce, and managing data. The ADM-201 Certification Exam is designed for individuals who have hands-on experience with Salesforce and can demonstrate their expertise in the platform.
NEW QUESTION # 31
You have Read Only access to an account, can you add a task or event to the account?
Answer: B
Explanation:
Section: Volume B
NEW QUESTION # 32
Northern Trail Outfitters wants emails received from customers to generate cases automatically. How should a Platform Administrator ensure that the emails are sent to the correct queue?
Answer: A
Explanation:
The most efficient and standard way to automate case creation from inbound emails is by using Email-to- Case. When setting up Email-to-Case, the Platform Administrator configures "Routing Addresses". For each routing address (e.g., support@company.com or billing@company.com), the administrator can specify a default owner or queue for the cases created via that specific address. This ensures that when a customer sends an email to the "Support" address, it is automatically routed to the Support Queue, and an email to the
"Billing" address is routed to the Billing Queue. This configuration is handled directly within the Email-to- Case setup pages and does not require additional escalation rules (Option A) or complex custom flows (Option C) for the initial assignment. While a custom email service (Option B) is possible, it is a developer- centric approach that is generally unnecessary given the robust native capabilities of the standard Email-to- Case feature. This setup streamlines the intake process and ensures that customer issues are immediately visible to the correct service team34.
NEW QUESTION # 33
Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled in on every Invoice record.
How should an administrator ensure this requirement?
Answer: D
NEW QUESTION # 34
What needs to be specified to schedule a Report?
Answer: B,C
Explanation:
Section: Volume B
NEW QUESTION # 35
The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.
What automation tool best accomplishes this?
Answer: A
NEW QUESTION # 36
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