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Cisco 300-810 Exam Syllabus Topics:

SectionWeightObjectives
Single Sign-On (SSO) for Collaboration Applications15%- SAML SSO login process flow
- SAML 2.0 components
  • 1. Assertion
    • 2. Binding
      • 3. Protocol
        • 4. Profiles
          - SSO types in collaboration environment
          • 1. Kerberos
            • 2. Smart card authentication
              • 3. Integrated Windows AD
                Cisco Unity Connection and Cisco Unity Express30%- Management and maintenance
                • 1. User and mailbox management
                  • 2. Backup and restore
                    • 3. Integration with CUCM
                      - Deployment and configuration
                      • 1. High availability and redundancy
                        • 2. IVR implementation
                          • 3. Voice mail configuration
                            • 4. System setup and integration
                              - Troubleshooting
                              • 1. Message delivery problems
                                • 2. Integration faults
                                  • 3. Call routing issues
                                    Cisco Unified IM and Presence30%- Configuration
                                    • 1. Persistent chat
                                      • 2. Apple Push Notification Service
                                        • 3. Centralized deployment
                                          • 4. Calendar integration
                                            • 5. Federation configuration (XMPP, SIP)
                                              • 6. High availability
                                                - Troubleshooting
                                                • 1. Notification service problems
                                                  • 2. Federation connectivity
                                                    • 3. XMPP issues
                                                      • 4. High availability failures
                                                        • 5. Calendar integration errors
                                                          Application Clients25%- Integration and features
                                                          • 1. Presence integration
                                                            • 2. Mobility and remote access
                                                              • 3. Voice and video features
                                                                - Troubleshooting
                                                                • 1. Media quality issues
                                                                  • 2. Feature availability problems
                                                                    • 3. Login and connectivity issues
                                                                      - Deployment and configuration
                                                                      • 1. Client policies and settings
                                                                        • 2. Webex App
                                                                          • 3. Cisco Jabber

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                                                                            Cisco Implementing Cisco Collaboration Applications Sample Questions (Q308-Q313):

                                                                            NEW QUESTION # 308
                                                                            Which component of SAML SSO defines the transport mechanism that is used to deliver the SAML messages between entities?

                                                                            Answer: B


                                                                            NEW QUESTION # 309
                                                                            An administrator is setting up the Cisco Unified IM and Presence on-premises high availability feature and wants the Server Recovery Manager to initiate failover after 90 seconds. However, failover is happening after
                                                                            60 seconds How is this issue corrected?

                                                                            Answer: B


                                                                            NEW QUESTION # 310
                                                                            Refer to the exhibit. A collaboration engineer has integrated Cisco Unity Express with Cisco Unified Communications Manager Express and is experimenting with the MWI feature. With the current configuration, no MWI change occurs when leaving new messages or after playing new messages. Which change is needed to correct the configuration?

                                                                            Answer: C


                                                                            NEW QUESTION # 311
                                                                            Refer to the exhibit.

                                                                            Cisco Unity Connection and Cisco Unified Communications Manager are integrated by using SCCP. The Voice Mail Ports are registered. Users report that calls fail when forwarded to voicemail. Which is a cause of the issue?

                                                                            Answer: C


                                                                            NEW QUESTION # 312
                                                                            Refer to the exhibit.

                                                                            A Jabber user is unable to access voicemail. During troubleshooting, an administrator captures this screenshot.
                                                                            What are the two ways to resolve this issue? (Choose two.)

                                                                            Answer: B,D


                                                                            NEW QUESTION # 313
                                                                            ......

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