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SAP C_FSM_2601 Exam Syllabus Topics:

SectionWeightObjectives
Master Data Management<10%- Components and data model of MDM
- Create, maintain, and integrate master data
Mobile SAP Field Service Management Application11% - 20%- Accept, execute, and close service calls
- Features and capabilities of mobile app
Crowd Workforce<8%- Manage crowd workforce assignments
- Concept and benefits of Crowd Service
Customer Self-Service<8%- Service request creation and execution
- Self-service portal and process flow
Planning and Dispatching11% - 20%- Create, assign, and manage service calls and resources
- Features of planning and dispatching module
Integrations<8%- Integration with SAP and third-party systems
- End-to-end integration scenarios
Analytics and Reports<10%- Generate and interpret reports for decision-making
- Access and use reporting tools
Architecture and Administration11% - 20%- Company settings, permissions, and business rules configuration
- Architectural components of SAP FSM
Smartforms8% - 12%- Create and manage Smartform templates
- Features and use cases of Smartforms

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SAP Certified - SAP Field Service Management Sample Questions (Q38-Q43):

NEW QUESTION # 38
RISE with SAP Methodology facilitates the transition to the SAP Business Suite by focusing on which areas?
There are two correct answers.

Answer: A,D


NEW QUESTION # 39
What are the names for the possible customer interactions and dialog options?
There are two correct answers.

Answer: A,C


NEW QUESTION # 40
Which aspects are included in the core components of the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.

Answer: A,B,D


NEW QUESTION # 41
Which statement is true regarding the planning widget?
Choose the correct answer.

Answer: C


NEW QUESTION # 42
A job requiring multiple technicians can be planned/assigned by using the features 'Supporting Technician', 'Teams', or 'Crews'. True or false?
Choose the correct answer.

Answer: A


NEW QUESTION # 43
......

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