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| Section | Weight | Objectives |
|---|---|---|
| Routine Blood Collections | 28% | - Capillary puncture procedures - Order of draw & tube selection - Post-collection care & labeling - Tourniquet use & vein assessment - Venipuncture techniques & equipment |
| Special Collections | 12% | - Therapeutic drug monitoring - Blood cultures & sterile collection - Pediatric & geriatric collections - Blood alcohol & legal collections - Glucose tolerance & dynamic tests |
| Specimen Processing & Handling | 14% | - Aliquoting & preservation - Transport & storage requirements - Documentation & tracking - Specimen rejection criteria - Processing & centrifugation |
| Patient Preparation | 20% | - Requisition review & test verification - Patient identification & verification - Informed consent & communication - Patient positioning & comfort - Site selection & preparation |
| Safety and Compliance | 26% | - Bloodborne pathogens & exposure control - Quality control & error prevention - PPE & sharps disposal - HIPAA & patient confidentiality - Infection control & OSHA standards |
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NEW QUESTION # 42
Which of the following laboratory departments performs a CBC and ESR?
Answer: D
Explanation:
CBC and ESR testing are performed in the hematology department. A complete blood count evaluates formed elements of blood, including red blood cells, white blood cells, hemoglobin, hematocrit, platelet count, and sometimes differential cell counts. ESR, or erythrocyte sedimentation rate, is also a hematology procedure because it measures the rate at which red blood cells settle in anticoagulated blood over a defined time. Chemistry handles serum or plasma analytes such as glucose, electrolytes, enzymes, renal markers, liver markers, and metabolic panels. Serology focuses on immune reactions, antibodies, antigens, and infectious or immunologic testing. Microbiology deals with organisms, cultures, stains, and susceptibility testing. Knowing laboratory departments helps the phlebotomist route specimens correctly, answer workflow questions accurately, and understand tube selection and specimen handling requirements. For CBC and ESR, anticoagulated whole blood is typically required, commonly collected in lavender-top EDTA tubes depending on the laboratory's procedure. NHA CPT competencies include laboratory departments, blood components, specimen processing, specimen transport, and communication of laboratory information. Reference topics: Processing Specimens; hematology department; CBC; ESR; specimen routing.
NEW QUESTION # 43
Which of the following actions should a phlebotomist take after removing the needle from a venipuncture site?
Answer: B
Explanation:
After removing the needle, the phlebotomist should apply pressure with clean gauze. Direct pressure supports hemostasis and reduces bruising, bleeding, and hematoma formation. Asking the patient to bend the elbow tightly is incorrect because it can increase pressure at the puncture site and promote hematoma formation or continued bleeding under the skin. Recapping the needle is unsafe and increases needlestick risk; the safety device should be activated and the needle discarded in an approved sharps container. Labeling the tube cap only is also incorrect because caps can be removed or switched. The specimen label must be placed on the tube or container itself according to facility policy. After pressure is applied, the phlebotomist should check that bleeding has stopped before applying a bandage, especially for patients on anticoagulants or with bleeding disorders. Post-procedure care is not an afterthought; it is part of patient safety and specimen workflow. Reference topics: Routine Blood Collections; needle removal; post-procedure care; hemostasis; labeling requirements.
NEW QUESTION # 44
A patient calls about their laboratory results, which the phlebotomist has just retrieved from the office fax machine. Which of the following actions should the phlebotomist take?
Answer: C
Explanation:
The phlebotomist should give the report to the requesting provider to review and notify the patient. Laboratory results are protected health information and often require clinical interpretation. A phlebotomist should not independently review, interpret, or communicate diagnostic results unless facility policy specifically authorizes a defined action. Telling the patient the results directly can create legal, privacy, and clinical risks, especially if the result is abnormal or requires medical explanation. Asking a laboratory supervisor to interpret and report the results is also inappropriate unless that person is the authorized provider or designated reporting professional. Telling the patient to pick up results may violate release-of-information procedures and still bypass provider review. The safe workflow is to route the report to the ordering provider or authorized clinical team for interpretation, documentation, and patient notification. Reference topics: Processing Specimens; communication of results; confidentiality; HIPAA; scope of practice; postanalytical handling. NHA CPT competencies include legal responsibilities, patient confidentiality, documentation, and result communication workflows.
NEW QUESTION # 45
Which of the following agencies enforces workplace standards related to bloodborne pathogens?
Answer: B
Explanation:
OSHA enforces workplace standards related to bloodborne pathogens. In phlebotomy, OSHA's Bloodborne Pathogens Standard is central because technicians routinely handle blood, sharps, contaminated equipment, and potentially infectious materials. OSHA requirements support exposure-control plans, engineering controls, sharps safety, PPE, hepatitis B vaccination access, training, and post-exposure follow-up. The FDA regulates drugs, biologics, and medical devices, but it does not enforce employer bloodborne pathogen workplace standards in the same way OSHA does. CMS administers Medicare and Medicaid and oversees certain healthcare quality and laboratory-related regulatory structures, but it is not the primary workplace bloodborne pathogen enforcement agency. DEA regulates controlled substances, which is unrelated to routine phlebotomy safety. A phlebotomist does not need to be a legal scholar, but they must know which agencies govern common safety and compliance issues. This knowledge supports correct behavior during needlesticks, sharps disposal, PPE use, exposure reporting, and infection-control practice. Reference topics: Safety and Compliance; OSHA; bloodborne pathogens; exposure-control plan; workplace safety.
NEW QUESTION # 46
Which of the following sites should a phlebotomist use for collecting a capillary blood specimen from an adult patient?
Answer: C
Explanation:
For an adult capillary blood specimen, the third digit with the cut perpendicular to the fingerprint grooves is the best answer. The third digit is the middle finger, one of the preferred fingers for dermal puncture because it usually has adequate tissue depth and blood flow. The incision should be made perpendicular to the fingerprint lines so blood forms a rounded drop instead of running along the fingerprint grooves, which improves collection efficiency and reduces specimen smearing. The second digit, or index finger, is generally avoided because it may be more calloused or sensitive and is used frequently for touch. The fifth digit should be avoided because it has less tissue depth and greater risk of bone injury. A cut parallel to fingerprint grooves is technically poor because blood can track along the grooves and make collection more difficult. Correct adult capillary collection requires site warming when needed, antisepsis, complete drying, appropriate lancet depth, wiping away the first drop when required, and avoiding excessive squeezing. Reference topics: Routine Blood Collections; dermal puncture; adult capillary site selection; lancet orientation; microcollection technique.
NEW QUESTION # 47
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