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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design | 20% | - Architecture Design
|
| Topic 2: Implementation Strategies and Best Practices | - NPSP Configuration and Setup
| |
| Topic 3: Domain Expertise | 20% | - Nonprofit Solution Identification
|
| Topic 4: Integration and Data Management | 15% | - Data Handling
|
| Topic 5: Analytics | 5% | - Reporting and Insights
|
クライアントの時間を節約するために、NP-Con-101実践ガイドを購入してから5〜10分後にクライアントに製品をメール形式で送信し、情報を簡素化して学習と学習に数十時間しか必要としないようにします。テストの準備をします。 NP-Con-101ガイド資料の使用過程で発生する問題をクライアントが解決できるように、クライアントはいつでも学習資料に関する問題について相談できます。したがって、当社のNP-Con-101トレーニング資料は人を対象としたものであり、クライアントの経験を重要な地位に置いていると言えます。
質問 # 65
A consultant has is encountering an issue when configuring Nonprofit Cloud Case Management and wants to know if it is a documented issue.
Where should the consultant look first to confirm if it is a known product issue?
正解:D
解説:
When encountering an issue while configuring Nonprofit Cloud Case Management, the consultant should first check Salesforce Help to see if it is a documented issue. Salesforce Help provides extensive documentation, release notes, and known issues, making it a reliable source for troubleshooting.
Steps to Check:
Salesforce Help:
Navigate to Salesforce Help & Training.
Search for the specific issue or error message.
Review any available documentation, known issues, and suggested resolutions.
Additional Resources:
If the issue is not documented in Salesforce Help, the consultant can also check the Trailblazer Community for discussions and solutions provided by other users.
Salesforce Help & Training
Salesforce Trailhead: Salesforce Help Resources
質問 # 66
A nonprofit uses NPSP to manage its sustained giving program and plans to add Accounting Subledger.
Which configuration should the nonprofit review before the implementation?
正解:A
解説:
Before implementing the Accounting Subledger, review the following configurations:
Review Accounting Triggers:
Ensure that your Salesforce instance has the necessary triggers enabled to support the Accounting Subledger.
Go to Setup -> Triggers, and verify the status of triggers related to accounting functionalities.
Check Recurring Donations:
Navigate to NPSP Settings -> Recurring Donations.
Verify that the configuration aligns with the needs of the Accounting Subledger, ensuring proper allocation and tracking of recurring donations.
Payment Allocations:
Check the settings for payment allocations to ensure they are correctly mapped to the general ledger accounts used in your accounting system.
NPSP Settings:
Verify the overall NPSP settings to ensure there are no conflicts with the Accounting Subledger functionalities.
Salesforce Accounting Subledger Documentation
Salesforce Nonprofit Success Pack (NPSP) Configuration Guide
Salesforce Trailhead: Configure Nonprofit Success Pack
質問 # 67
The executive director at a nonprofit needs to understand the overall summary of individuals engaged with the organization across multiple channels, including donations, volunteer shifts, and event attendance. What can the consultant deliver to help them achieve this summary by channel?
正解:A
解説:
To help the executive director understand the overall summary of individuals engaged with the organization across multiple channels, creating a Campaign Hierarchy is the most effective solution. Here's how to do it:
Create Campaigns for Each Channel:
Navigate to the Campaigns tab.
Create separate Campaigns for donations, volunteer shifts, and event attendance.
Use meaningful names to easily identify the Campaigns.
Build the Campaign Hierarchy:
Within each Campaign, specify a parent Campaign if applicable to create a hierarchy.
For example, an overarching "Engagement 2024" Campaign can have child Campaigns for donations, volunteer shifts, and events.
Associate Campaign Members:
Add relevant individuals to each Campaign as Campaign Members.
Ensure that each Campaign Member record reflects the individual's engagement in that specific channel.
Reporting on Campaign Hierarchy:
Create reports to summarize engagement across the Campaign hierarchy.
Use filters and grouping to display the number of people associated with each type of engagement by channel.
This approach provides a clear and organized view of individual engagement across various activities, making it easy to track and report on overall engagement.
Salesforce NPSP Documentation: Campaign Management
Salesforce Trailhead: Nonprofit Success Pack (NPSP) Campaigns
質問 # 68
A nonprofit organization is using NPSP Data Importer for Contacts. The consultant has noticed that even though the mappings are correct, some of the Account records are not automatically being created. Which two things should the consultant check?
正解:B、C
解説:
When using the NPSP Data Importer for Contacts, if some Account records are not being automatically created, the consultant should check:
Required Fields in the Import: Ensure that all required fields for creating an Account are included in the data import file. Missing required fields can prevent Account creation.
Required Fields on the Account: Verify that the Account object does not have custom required fields that are not being populated by the import process. Custom fields marked as required at the field level or in page layouts can block record creation if not provided.
Checking these factors ensures that the import process has all the necessary information to create Account records successfully.
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Importing Data with NPSP Data Importer
質問 # 69
A nonprofit runs a large scholarship program for high-school graduates. It wants to use Salesforce to help with accepting external scholarship applications, reviewing processes, and tracking requirements.
Which two solutions should the consultant recommend to meet this requirement?
Choose 2 answers
正解:A、C
解説:
To help a nonprofit run a large scholarship program using Salesforce for accepting external scholarship applications, reviewing processes, and tracking requirements, the following solutions are recommended:
Experience Cloud:
Experience Cloud allows the nonprofit to create a community or portal where external applicants can submit their scholarship applications.
It provides a user-friendly interface for applicants and reviewers to interact with the application process.
Steps to Implement Experience Cloud:
Set up an Experience Cloud site and customize it to match the nonprofit's branding.
Create forms and pages for application submission.
Enable user roles and permissions to control access for applicants and reviewers.
Outbound Funds Module:
The Outbound Funds Module (OFM) is specifically designed to manage the distribution of funds, such as scholarships.
It allows for tracking applications, managing review processes, and ensuring compliance with scholarship requirements.
Steps to Implement Outbound Funds Module:
Install and configure the Outbound Funds Module from the AppExchange.
Set up funding programs, grant types, and application criteria.
Use OFM's built-in features to manage the review and approval workflows.
These solutions provide a comprehensive and integrated approach to managing the scholarship program within Salesforce.
Salesforce Experience Cloud Documentation
Salesforce AppExchange: Outbound Funds Module
Nonprofit Success Pack (NPSP) Documentation
質問 # 70
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