100% Pass 2026 EX-Con-101: Newest Training Salesforce Certified Experience Cloud Consultant Material

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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Templates and Themes10%- Template selection and configuration
- Theme customization and design
- Lightning and Visualforce options
Adoption and Analytics5%- Reporting and dashboards
- Moderation and community governance
- Engagement and adoption strategies
Sharing, Visibility, and Licensing17%- Data access and security model
- License types and allocation
- Sharing rules and external visibility
Administration, Setup, and Configuration25%- Deployment and migration
- PRM and service integration
- Site setup and activation
Experience Cloud Basics8%- Experience types and use scenarios
- Use cases and benefits of Experience Cloud
- Platform capabilities and limitations
Branding, Personalization, and Content15%- Personalization and targeted content
- Branding and layout customization
- Content management and CMS integration
User Creation and Authentication13%- Single Sign-On and identity providers
- External user activation and permissions
- User provisioning methods
Customization Considerations and Limitations7%- Performance and scalability
- Limits and governor considerations
- Declarative vs programmatic options

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Salesforce Certified Experience Cloud Consultant Sample Questions (Q171-Q176):

NEW QUESTION # 171
By defining roles, permission sets, or profiles, Knowledge article visibility can be controlled by using which functionality?

Answer: C

Explanation:
Data Category Visibility allows you to control which Knowledge articles are visible to which users based on data categories anduser roles, permission sets, or profiles. You can assign data category visibility at different levels, such as the org-wide default, the role hierarchy, or the permission set.


NEW QUESTION # 172
Ursa Major Solar wants to give customers the ability to add authorized users to view usage, billing, and payment history.
Which permission should be granted to customersto add authorized users?

Answer: C

Explanation:
To give customers the ability to add authorized users toview usage, billing, and payment history, UMS should grant Delegated External User Administrator permission to customers. Delegated External User Administrator is a permission that allows customers to create new users or reset passwords for other customersin their own account. UMS can use Delegated External User Administration, which isa feature that allows UMS to assign specific users as delegated administrators who can manage external users in their own accounts.


NEW QUESTION # 173
Dreamscape Flowers needs to create a digital experience that meets the following requirements:
* It allows for collaboration between customer and partner users.
* Self-service for customer users is available.
* Partner users create or resolve casesfor their customers and need to see case data on a dashboard.
* Partner users do not manage Leads, Opportunities, or Campaigns.
Which license type should a Salesforce Admin use for these partner users?

Answer: A

Explanation:
Customer Community Plus licenses allow users to access standard CRM objects, such as cases and accounts, and custom objects. They also allow users to collaborate with other users through Chattergroups, files, and topics. Customer Community Plus licenses are suitable for partner users who need to create or resolve cases for their customers and see case data on a dashboard, but do not manage leads, opportunities, or campaigns.


NEW QUESTION # 174
Universal Containers (UC) isimplementing a community for its retailers.
How can UC give retail store managers access to the records owned by their peers and subordinates?

Answer: C

Explanation:
This option allows UC to give retail store managers access to the records owned by their peers and subordinates. Super User access isa feature that grants community users access to records that are owned by users who have the same role or a role below them in the role hierarchy. Super Useraccess can be enabled for partner users or customer users with Customer Community Plus or Partner Community licenses2


NEW QUESTION # 175
No More Homelessness (NMH) is about to create a public site for volunteers where they will be able to sign up for volunteering opportunities at local events. Each registration will result in a record being created for a custom Event Registration object.
Which three considerations should NMH keep in mind for records created by guest users?
Choose 3 answers

Answer: B,C,E

Explanation:
For records created by guest users, NMH should keep in mind that queues cannot be assigned as owners, setting the default owner is an option in Experience Cloud sites, and any active user in an org can be assigned as the default owner. A queue is a location where records can be routed to await processing by a group of users. However, queues cannot be assigned as owners of records created by guest users because guest users do not have access to queues. Setting the default owner for records created by guests is an option in Experience Cloud sites that allows NMH to specify who will own the records created by guest users on their public site.
Any active user in an org can be assigned as the default owner of records created by guest users, as long as they have the appropriate permissions and access to the object.


NEW QUESTION # 176
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