Latest ITIL-4-HVIT Dumps Sheet | ITIL-4-HVIT Certification Torrent

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionObjectives
Topic 1: Understand how to contribute to achieving value with digital products- Value creation in high-velocity IT
  • 1. Customer and stakeholder value
    • 2. Feedback loops and continual improvement
      Topic 2: Understand the digital product lifecycle in terms of the ITIL operating model- Digital product lifecycle and value streams
      • 1. Operating and improving digital products
        • 2. Designing and delivering digital products
          Topic 3: Understand the importance of the ITIL guiding principles in a high-velocity IT environment- Applying ITIL guiding principles
          • 1. Focus on value
            • 2. Optimize and automate
              Topic 4: Understand how ITIL practices contribute to high-velocity IT- Key ITIL practices for high-velocity environments
              • 1. Business analysis
                • 2. Service validation and testing
                  • 3. Architecture management
                    • 4. Information security management
                      • 5. Deployment management
                        Topic 5: Understand concepts regarding the high-velocity nature of digital enterprises- Understand the concepts of high-velocity IT
                        • 1. The characteristics of high-velocity IT
                          • 2. Digital technology and digital organizations

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                            Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q66-Q71):

                            NEW QUESTION # 66
                            After a significant expansion, an organization's employees have started to complain about the way they are managed. Complaints include difficulty contacting managers, short and impolite feedback, and micro-management.
                            What would BEST contribute to improving the 'trust and be trusted' behaviour?

                            Answer: A

                            Explanation:
                            A strong safety culture promotes psychological safety, open communication, and respectful interactions between people at all levels of the organization. By encouraging trust, transparency, and constructive handling of feedback and mistakes, it directly addresses issues such as poor communication, lack of accessibility, and controlling management behaviors, thereby improving
                            "trust and be trusted" behaviour.


                            NEW QUESTION # 67
                            A centralized IT department is adopting site reliability engineering to increase the resilience and performance of IT systems.
                            What is this an example of?

                            Answer: C

                            Explanation:
                            Adopting site reliability engineering (SRE) to improve resilience and performance is a clear example of high-velocity IT. It reflects the use of modern operating models and engineering practices to increase speed, stability, and reliability of IT services while enabling rapid change, which is central to high-velocity IT.


                            NEW QUESTION # 68
                            An organization introduced 'chaos engineering' recently. The organization has now discovered that some of the disruptions orchestrated by the 'simian army' remain unnoticed until they affect the users.
                            Which is an example of how the 'monitoring and event management' practice could improve the situation?

                            Answer: A

                            Explanation:
                            The monitoring and event management practice ensures that services are continuously observed and that significant events are detected and acted upon in a timely manner. In the context of chaos engineering, creating notifications for induced outages ensures that disruptions introduced during experiments are immediately identified, preventing them from remaining unnoticed until they impact users and enabling faster detection and response.


                            NEW QUESTION # 69
                            An organization has well-documented service continuity plans, which include manual actions to move some service provision to a secondary site. During a recent fire in the organization's primary site, the manual actions were not performed.
                            What should the 'service continuity management' practice have recommended to prevent this situation?

                            Answer: B

                            Explanation:
                            Service continuity management ensures that continuity plans are not only documented but also proven to work in real situations. Command post exercises simulate disruptive scenarios and test whether people can actually execute manual recovery actions under pressure. By regularly rehearsing the response process, the organization can identify gaps such as unclear responsibilities or forgotten steps, ensuring that critical manual actions are reliably performed during real incidents.


                            NEW QUESTION # 70
                            An organization's efforts to maintain high levels of availability have significantly impacted its ability to make fast and frequent changes.
                            Which action BEST represents how the 'availability management' practice can support both of these aims?

                            Answer: B

                            Explanation:
                            Site reliability engineering (SRE) techniques within the availability management practice balance availability with the need for speed and frequent change. SRE applies error budgets and automation to maintain resilience while enabling rapid delivery.


                            NEW QUESTION # 71
                            ......

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