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| Section | Weight | Objectives |
|---|---|---|
| Hardware | 25% | - Peripherals & storage devices - Hardware maintenance & upgrades - Custom PC builds & specialized hardware - PC components, installation & configuration - Power supply & cooling systems |
| Mobile Devices | 13% | - Network connectivity & configuration - Mobile device security & troubleshooting - Hardware components & replacement - Synchronization & data management |
| Hardware and Network Troubleshooting | 28% | - Network issues & resolution - Hardware problems & solutions - Component failure diagnosis & repair - Troubleshooting methodology |
| Virtualization and Cloud Computing | 11% | - Cloud service models & deployment types - Virtualization concepts & hypervisors - Virtual & cloud security - Cloud infrastructure & resource management |
| Networking | 23% | - Network connectivity & troubleshooting - Network types, topologies & cables - Network devices & configuration - IP addressing & protocols - Wireless networking standards & security |
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NEW QUESTION # 256
A user's laptop shuts down unexpectedly while connected to a virtual meeting. The user turns on the device several times, but it shuts down again after connecting to the meeting for a few minutes. Which of the following should a technician do first to troubleshoot this issue?
Answer: D
Explanation:
Unexpected system shutdowns that occur after a few minutes of activity-especially during resource- intensive tasks such as virtual meetings-are a strong indicator of overheating. According to CompTIA Core
1 (220-1201) laptop and hardware troubleshooting objectives, thermal issues commonly cause systems to power off automatically to prevent hardware damage.
Virtual meeting applications place sustained load on the CPU and GPU, increasing heat output. If the cooling system is malfunctioning (dust buildup, failed fan, dried thermal paste), the CPU temperature can rise rapidly and trigger a thermal shutdown. Checking the CPU temperature in the BIOS or UEFI is an appropriate first step to confirm whether overheating is occurring.
Running the application in safe mode or switching applications does not address the root hardware issue.
Verifying the battery charge is unlikely to resolve repeated shutdowns that occur only after several minutes of operation.
CompTIA emphasizes identifying environmental and thermal causes early in the troubleshooting process, especially when symptoms are repeatable and load-dependent.
References:CompTIA A+ Core 1 (220-1201) Official Study Guide - Laptop Cooling, Thermal Management, and Troubleshooting
NEW QUESTION # 257
A user connects their laptop to a projector in a conference room. Once connected, the userreports the screen is smaller at the bottom than at the top. The user tries restarting the laptop and then disconnecting and reconnecting the cable to the projector. Which of the following should a technician do to resolve the issue?
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
A distorted image where the screen is not symmetrical (wider at the top or bottom) is typically due to keystone distortion. Adjusting the projector's keystone settings corrects this trapezoidal effect caused by an angled projection.
#Reference: "CompTIA A+ Complete Study Guide" by Quentin Docter - Chapter 3, page 152.
NEW QUESTION # 258
A company implements a new policy that prohibits users from installing unapproved applications on corporate tablets. Which of the following should the technician use to enforce this policy?
Answer: A
Explanation:
Mobile Device Management allows administrators to centrally enforce policies on corporate tablets, including restricting or blocking the installation of unapproved applications, ensuring compliance with company security requirements.
NEW QUESTION # 259
A technician must upgrade a computer system to improve its overall processing performance. Which of the following should the technician focus on to ensure maximum system performance?
Answer: C
Explanation:
Clock frequency is one of the most significant factors influencing a computer system's processing performance. According to CompTIA Core 1 (220-1201) CPU and performance objectives, clock speed- measured in gigahertz (GHz)-determines how many instruction cycles a processor can perform per second.
Higher clock frequencies generally result in faster execution of instructions, leading to improved performance in both single-threaded and multi-threaded workloads. While modern CPUs also rely on core count, cache size, and architecture efficiency, clock frequency remains a primary metric for evaluating raw processing speed.
An integrated GPU affects graphics performance rather than overall CPU processing capability. Power connectors ensure proper electrical delivery but do not directly improve processing performance. The voltage regulator module (VRM) stabilizes and regulates power supplied to the CPU but does not itself increase processing speed.
CompTIA expects candidates to recognize clock frequency as a key determinant of CPU performance when upgrading or comparing processors.
References:CompTIA A+ Core 1 (220-1201) Official Study Guide - CPU Architecture and Performance
NEW QUESTION # 260
A technician is troubleshooting an MFP issue in which the printed copies have speckling. The technician verifies that the issue does not occur when a document is scanned, but speckling does appear when copied. After verifying that the print does not smear on the page after printing, which of the following should the technician do to fix the issue?
Answer: C
Explanation:
Since scanning alone produces a clean image and the toner does not smear after printing, the fuser and toner are functioning properly. Speckling during copies indicates debris or contamination in the transfer process, so cleaning the transfer roller removes excess toner particles and restores clean prints.
NEW QUESTION # 261
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