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| Section | Weight | Objectives |
|---|---|---|
| Interaction Design | 14% | - Defining user flows and interactions - Creating wireframes and prototypes - Designing effective page layouts |
| Information Architecture | 12% | - Creating effective labeling and categorization systems - Designing site maps and navigation structures |
| Discovery | 13% | - Analyzing existing user experiences and identifying gaps - Identifying customer experience objectives and goals - Determining business needs and user needs |
| Salesforce Lightning Design System | 13% | - Identifying the purpose and resources of SLDS - Applying SLDS components and patterns |
| Configuration and Customization | 10% | - Understanding declarative customization options for UX - Configuring Lightning pages and apps for optimal UX |
| UX Fundamentals | 16% | - Describing the user-centered design process - Identifying user interface design principles - Understanding accessibility standards and guidelines |
| Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| Visual Design | 11% | - Designing responsive and mobile-friendly interfaces - Applying Salesforce Lightning Design System (SLDS) |
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14. Frage
Cloud Kicks needs functional components thatwill be used on many pages. The components need to be consistent with the look and feel of Lightning Experience.
What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?
Antwort: C
Begründung:
The Salesforce Lightning Design System (SLDS) provides component blueprints that will ensure consistency for Cloud Kicks' functional components. Component blueprints are ready-to-use HTML and CSS UI elements that provide the foundation for Salesforce experience development. They follow the design guidelines, accessibility standards, and best practices of Lightning Experience. They also include variants, states, and modifiers to handle different use cases and scenarios. By using component blueprints, Cloud Kicks can create functional components that are consistent with the look and feel of Lightning Experience without writing custom code or CSS.Reference:
Component Blueprints
Introduction to the Salesforce Lightning Design System
15. Frage
Which would be considered a responsive design best practice?
Antwort: A
Begründung:
The uploaded UX Designer study guide identifies A. Specifying breakpoint sizes as the responsive design best practice.
Responsive design must account for changes in available screen width. Breakpoints provide defined thresholds at which the layout can adapt so that content remains usable and appropriately structured across different screen sizes.
The study guide therefore selects specifying breakpoint sizes as the practice that directly supports responsive behavior.
Option B, using interaction models, is not the responsive-layout mechanism described in this question.
Interaction models can define how users work with an interface, but they do not themselves establish when the visual layout should change in response to screen dimensions.
Option C, creating a separate mobile-specific site, is not the best practice identified by the guide. The responsive approach is intended to allow one experience to adapt according to available space rather than requiring an entirely separate site merely because the device is smaller.
The important distinction is between adaptive layout behavior and maintaining separate experiences.
Breakpoints allow the design to respond systematically as the viewport changes.
For the UX Designer, the practical objective is to define when content should resize, reorganize, wrap, or otherwise change presentation so that the experience remains usable across device dimensions.
Study Guide reference/topics: Responsive Design, breakpoints, screen sizes, adaptive layouts, UX Fundamentals.
16. Frage
The service team at Cloud Kicks has complained about the quantity of list views available, ,making it hard find the relevant ones.
In which two ways should their experience be improved? Choose 2 answers
Antwort: C,D
Begründung:
To improve the experience of the service team at Cloud Kicks, their UX Designer should do the following12:
B) Share list views to Public Groups and only add relevant users. This will help to organize and manage the list views based on the roles and responsibilities of the service team members, and to avoid cluttering their list view menu with unnecessary or irrelevant list views.Public Groups are collections of users, roles, or other groups that can be used to share list views, reports, dashboards, and other records3.
C) Remove irrelevant public list views. This will help to reduce the number of list views available, and to make it easier for the service team members to find the relevant ones. Irrelevant public list views are those that are outdated, duplicated, unused, or not applicable to the service team's needs or goals.
17. Frage
Cloud Kicks wants to improve its Salesforce org to provide tailored functionality that enables sales representatives to provide quick, competitive pricing and close deals faster.
What is the benefit of Lightning Console Apps in this scenario for the sales representatives?
Antwort: C
Begründung:
Lightning console apps are designed to help users work faster and more efficiently by providing a workspace where they can access multiple records and their related records on the same screen. Users can complete actions with a single click, such as creating records, logging calls, sending emails, and updating fields, without losing context or switching tabs. Lightning console apps also support keyboard shortcuts, macros, and quick text to speed up common tasks. Lightning console apps are especially useful for sales representatives who need to provide quick, competitive pricing and close deals faster. They can also use Lightning console apps to view and manage their pipeline, collaborate with team members, and track their performance. Organizing items in the utility bar and adding records to Favorites are features that are available in any Lightning app, not just Lightning console apps.Salesforce Console in Lightning Experience,Create and Edit a Custom Lightning Console App,Create a Lightning Console App
18. Frage
The Client Service team at Cloud Kicks is having issues when editing an order record. The validation rule returns a top-of-page error indicating two other fields must be provided to validate and save the order changes. How should they efficiently find the correct fields?
Antwort: C
Begründung:
The correct answer is B. Replace the current solution with two independent Validation Rules and select 'Field' as the error location. This is the answer provided in the uploaded study guide.
The usability problem is not merely that validation fails; it is that the error appears at the top of the page and requires the user to locate the affected fields manually. By associating each validation rule with the relevant field, the interface can display the error closer to the location where corrective action is required.
Separating the logic into two field-specific validation rules also makes each failure message more precise.
Users can immediately identify which field is missing or invalid rather than interpreting a combined top-level error.
Option A adds explanatory help text, but help text is static and does not directly identify the field responsible for a current validation failure.
Option C misuses In-App Guidance. In-App Guidance is intended primarily for onboarding and contextual instruction rather than transactional validation.
The UX principle is that error messages should be specific, contextual, and actionable. Errors should appear as close as reasonably possible to the source of the problem so users can recover efficiently.
Study Guide reference/topics: Validation Rules, field-level errors, error recovery, Salesforce forms, Declarative Design.
19. Frage
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