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| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Renewals Manager |
| Exam Number: | 700-805 CRM |
| Exam Format: | Multiple choice |
| Exam Duration: | 60 minutes |
| Related Certifications: | Cisco Customer Experience Specialization |
| Available Languages: | English, Japanese |
| Sample Questions: | Cisco 700-805 Sample Questions |
| Exam Way: | Proctored test via Cisco authorized testing partner |
| Pre Condition: | Recommended for Cisco partner Renewals Managers; access to Cisco SalesConnect training resources. |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html |
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Cisco 700-805 certification exam is an essential credential for professionals who work with Cisco Renewals Manager. It validates the candidate's skills and knowledge of the tool, Cisco's product and service offerings, and their ability to communicate effectively with customers and partners. Earning this certification demonstrates a commitment to professional growth and a dedication to providing excellent customer service.
Cisco Renewals Manager exam is a valuable certification for professionals working in the field of sales and renewals management. Cisco Renewals Manager certification demonstrates a comprehensive understanding of Cisco products and services, licensing agreements, and customer engagement strategies. Cisco Renewals Manager certification is also an indication of the ability of professionals to develop and execute strategies that drive customer engagement and renewals. Cisco Renewals Manager certification is recognized globally and is highly respected in the industry.
Cisco Renewals Manager certification exam, also known as the 700-805 Exam, is designed for professionals who want to enhance their skills and knowledge in the field of Cisco’s renewals management. 700-805 exam provides the candidates with the knowledge and skills required to manage a customer’s lifecycle and understand the importance of customer satisfaction in the renewals process.
NEW QUESTION # 143
A sales team completes a Land transaction without involving the CS or Renewals teams. What is the downstream impact on the customer lifecycle?
Answer: A
Explanation:
When Customer Success and Renewals are excluded from the Land stage, the organization loses the opportunity to establish lifecycle continuity from the beginning. The most significant downstream consequence is that adoption barriers, customer-health concerns, and renewal risks are likely to be discovered much later, when less time remains to correct them.
Cisco ' s lifecycle approach depends on coordinated participation across Sales, Customer Success, Renewals, Technical, and Operations functions. During Land, teams should establish the customer ' s intended business outcomes, use cases, success criteria, ownership, entitlement structure, and lifecycle handoffs. The current Cisco Renewals Manager v2.0 blueprint specifically identifies the RM as the Renewal Lead across the LAER lifecycle and requires stakeholder alignment to maintain renewal readiness and prevent execution gaps. It also emphasizes the proactive T+ renewal approach, under which renewal protection begins well before the formal T-minus renewal window.
If CS is excluded, the customer may enter Adopt without clear success criteria or structured adoption management. If Renewals is excluded, contract architecture, Installed Base integrity, stakeholder ownership, and early renewal-risk visibility may also be inadequate. These deficiencies often remain hidden until T-120 or later.
Option B is not an automatic consequence of missing lifecycle participation. Option C incorrectly assumes technical onboarding cannot occur without CS/Renewals involvement. Option D is an unrelated quoting- specific issue.
Therefore, the key lifecycle impact is late discovery of adoption and renewal risks, making A correct.
NEW QUESTION # 144
Which action should a Renewals Manager take first?
Answer: C
NEW QUESTION # 145
Which three financial metrics are critical in renewing subscriptions? (Choose three.)
Answer: A,B,E
NEW QUESTION # 146
Which licensing model is the most complex for a customer to manage?
Answer: D
NEW QUESTION # 147
What are two common benefits of an Enterprise Agreement? (Choose two.)
Answer: B,E
NEW QUESTION # 148
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