Arch-302トレーリングサンプル & Arch-302問題例

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Salesforce Arch-302 Exam Syllabus Topics:

SectionWeightObjectives
Implementation Strategy22%- Plan deployment and delivery methodology
  • 1. Establish release management and testing strategy
  • 2. Plan data migration and cutover activities
  • 3. Recommend security and compliance practices
  • 4. Define environment management approach
Operational Excellence23%- Monitor and optimize platform operations
  • 1. Identify performance bottlenecks and troubleshooting methods
  • 2. Support post-launch optimization activities
  • 3. Implement scalability and monitoring solutions
  • 4. Recommend best practices for long-term maintenance
Discovery and Customer Success27%- Facilitate customer engagement and requirement gathering
  • 1. Recommend Salesforce products based on business needs
  • 2. Define implementation approach and project scope
  • 3. Explain governance and DevOps lifecycle strategy
  • 4. Identify systems of record and solution risks
Multi-Cloud Architecture28%- Design scalable Salesforce multi-cloud solutions
  • 1. Design customer data synchronization strategies
  • 2. Integrate Marketing Cloud and customer identity solutions
  • 3. Evaluate integration patterns and middleware options
  • 4. Integrate B2C Commerce with Service Cloud

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Arch-302問題例、Arch-302日本語版

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Salesforce Certified B2C Solution Architect 認定 Arch-302 試験問題 (Q87-Q92):

質問 # 87
A company plans to migrate their existing storefront to B2C Commerce as they face a number of performance and scalability issues. They use a custom-built marketing tool for customer engagement that is tightly coupled with the legacy storefront. s The storefront has roughly 200,000 subscribers in total, 10,000 visitors per day, and an average of 1,000 emails that are sent out every day. They expect a large number of subscribers to use their mobile devices to visit the storefront and place orders. f What recommendations should a Solution Architect make to re-architect this solution based on the specified requirements?

正解：C

解説：
The Storefront Reference Architecture (SFRA) is a modern, mobile-first framework for building B2C Commerce storefronts that are fast, responsive, and scalable. Marketing Cloud is a powerful platform for customer engagement that can integrate with B2C Commerce and provide personalized, cross-channel marketing campaigns. References: https://developer.salesforce.com/docs/commerce/sfra/overview/about-sfra
https://www.salesforce.com/products/marketing-cloud/overview/


質問 # 88
A company uses Salesforce to store accounts and contacts. All users have switched to the Lightning Experience user interface. The Account Hierarchy feature is used extensively to relate companies to their subsidiaries. A Solution Architect finds that the data migration process is creating duplicate contacts with different primary accounts.
Which two options can the Solution Architect use to ensure that there is only a single contact for a particular person across all the subsidiaries of a company?

正解：C、D

解説：
Enabling Contact to Multiple Accounts allows a single contact to be related to multiple accounts, which can prevent the creation of duplicate contacts with different primary accounts. Duplicate Matching Rules can help identify and prevent duplicate records based on the criteria and actions that you specify.


質問 # 89
An organization has a product catalog containing 500,000 unique SKUs and a total customer base of approximately 3 million customers, of which 250,000 are active in a given month. In order to better understand shopper behavior and build customer marketing journeys tailored to customer personas. the organization wants to track each product view event per customer and SKU across its commerce storefront.
Which integration and data storage architecture should a Solution Architect recommend to support this goal?

正解：D

解説：
Leveraging collect.js on the B2C Commerce storefront allows the organization to track product page views and other web analytics data using Marketing Cloud's Einstein Web Recommendations feature. This data can be used to segment customers in journeys using decision splits based on their product interests and behaviors.


質問 # 90
A multi-brand company uses 82C Commerce, Service Cloud, and Marketing Cloud and wants to deliver integrated customer experiences across these Salesforce products, The company has one B2C Commerce realm Serving two storefronts, a Salesforce ora, and a Marketing Cloud Instance. None of these Salesforce Clouds are integrated. The company wants to know which Salesforce products require custom integration for this multi-cloud architecture.
Which two considerations should a Solution Architect provide to answer the company's question?
Choose 2 answers

正解：A、B

解説：
B2C Commerce and Service Cloud are not natively integrated and require custom development to enable data synchronization and API access between them. B2C Commerce and Marketing Cloud also require custom development to enable API access for customer engagement scenarios. References: https://help.salesforce.com
/s/articleView?id=sf.b2c_service_cloud_connector_overview.htm&type=5 https://developer.salesforce.com
/docs/commerce/sfra/marketing-cloud/marketing-cloud-integration


質問 # 91
Refer to the image below:

A brand is planning to re-platform their existing website onto B2C Commerce. As part of the re-platform they will create a new social community portal. They are going to implement B2C Commerce, Experience Cloud, and Salesforce Identity.
After reviewing the workflow, which system should a Solution Architect recommend to use as a primary authentication method while attempting to minimize migration of customer profile data?

正解：D

解説：
This answer is correct because it minimizes the migration of customer profile data by using Salesforce Identity as the primary authentication method. Salesforce Identity can act as an identity provider (IDP) for both B2C Commerce and Experience Cloud, and it can store customer profile data in a single place. This reduces the need to duplicate or sync customer data across multiple systems. References: https://help.
salesforce.com/s/articleView?id=sf.b2c_commerce_service_cloud_integration.htm&type=5


質問 # 92
......

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