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SAP C_C4HCX Exam Syllabus Topics:

SectionWeightObjectives
Integration and Extensibility25%- SAP Integration Suite
- Data flow and system connectivity
- SAP Business Technology Platform (BTP) integration
- Extensibility options and best practices
Intelligent Enterprise and Innovation10%- Emerging technologies and roadmap
- AI and automation in CX solutions
Project Delivery and Implementation15%- Performance and scalability
- Implementation lifecycle and planning
- Solution deployment and operations
SAP Customer Experience Portfolio Overview20%- SAP Marketing Cloud / Emarsys
- SAP Customer Data Cloud
- SAP Service Cloud
- SAP Sales Cloud
- SAP Commerce Cloud
Solution Architecture Fundamentals15%- Customer Experience strategy and design
- Architecture principles and methodologies
Customer Data and Governance15%- Data analytics and insights
- Customer data management and identity
- Compliance and data privacy

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q23-Q28):

NEW QUESTION # 23
Which tools could you use in SAP Emarsys Customer Engagement to show different content to female and male contacts in a single email campaign?
Note: There are 3 correct answers to this question.

Answer: A,B,E


NEW QUESTION # 24
Which of the following elements are part of the architecture of SAP Business Technology Platform?
Note: There are 2 correct answers to this question.

Answer: C,D


NEW QUESTION # 25
What can be maintained and customized for a Lead in SAP Sales Cloud?

Answer: D


NEW QUESTION # 26
Where can an end user subscribe/unsubscribe from newsletters or notifications as a self-service?

Answer: A


NEW QUESTION # 27
Your sales organization has requested a solution to support the sales process in SAP Sales Cloud with a risk-management application for the export business. The new risk-management application should be developed as a side-by-side application in the SAP Business Application Studio on SAP BTP.
Which one of the following options can be used?

Answer: B


NEW QUESTION # 28
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