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NEW QUESTION # 111
Whistlekleen is a national dry cleaning and laundry organization with 50 shops. You are conducting an OHSMS surveillance audit of the head office and are sampling health and safety performance monitoring.
You find that 80 per cent of incident originate from five shops in the same region. Most of these relate to staff and customer feeling unwell due to breathing in the pungent atmosphere. Some required to be hospitalized.
The OHS Manager tells you that these are the oldest shops in the organization. The cleaning equipment emits Volatile Organic Compounds (VOCs) and needs replacing but the organisation cannot afford it at the moment.
You raise the following nonconformity against clause 10.2 of ISO 45001.
''The organization failed to act after incidents in the five old shops involving the release of VOCs from laundry operations, which resulted in injury in some instances. The equipment used was not capable of consistently operating to the required level of safety'' Select one of the options which would constitute the most effective corrective action for the nonconformity.
Answer: A
Explanation:
Clause 10.2 of ISO 45001 pertains to Nonconformity and Corrective Action . Organizations are required to evaluate incidents, investigate their causes, and implement effective corrective actions to prevent recurrence.
* Issue Identified: The incidents in the five old shops are related to VOC emissions from outdated equipment, leading to staff and customer health concerns. This indicates inadequate risk management and failure to act on known safety issues.
* Analysis of Options:
* A. Display an emergency phone number. This is a reactive approach and does not address the root cause of the issue, i.e., VOC emissions. It also does not align with ISO 45001's emphasis on preventive measures.
* B. Evaluate and update the PPE requirements. While PPE is important, relying solely on PPE without addressing the root cause (emission of VOCs) is insufficient. PPE is considered the last line of defense under the hierarchy of controls.
* C. Reassess the OH and S risks associated with the laundry process in the five old shops.
This option aligns with ISO 45001, Clause 8.1.2, and Clause 10.2, as it emphasizes reassessing risks and taking steps to mitigate them. A thorough risk assessment could lead to interim measures such as process improvements or administrative controls until the equipment is replaced.
* D. Review the current safety procedures. While reviewing safety procedures is useful, it does not address the specific nonconformity related to the equipment's inability to operate safely.
* Best Action: Reassessing the risks in the five shops (Option C) ensures a comprehensive review of the hazards posed by outdated equipment, leading to appropriate preventive and corrective actions.
ISO References:
* Clause 10.2: Requires identifying and addressing nonconformities to prevent recurrence.
* Clause 8.1.2: Emphasizes the hierarchy of controls and risk assessment as a foundation for mitigating hazards.
NEW QUESTION # 112
As the audit team leader, you are approached by an auditor in training during the lunchtime break. They advise you that the auditor to whom they have been assigned is, in their opinion, acting inappropriately. The auditor is alleged to have told the auditee " not to worry " about several clear nonconformities, has been rude to the auditor in training when they challenged this and has accepted two tickets for a football match as a thank you gift from the organisation.
How would you respond in this situation? Select three.
Answer: A,D,F
Explanation:
The correct answers are E, F, and H .
This situation raises three serious concerns: impartiality , professional conduct , and the reliability of the audit conclusion . Third-party auditors are expected to act honestly and impartially, and accepting gifts from the auditee is inconsistent with that expectation. The IAF auditor code of conduct says auditors must be honest and impartial and must avoid conduct that discredits the profession. ( IAF ) E is correct because the audit team leader must first consider whether the alleged behavior could compromise the validity of the audit findings and conclusion . If that risk is significant, the matter should be escalated to the individual(s) managing the audit programme for direction, since certification audits must remain competent, consistent, and impartial. ( ISO ) F is correct because the team leader should gather specific facts and then give the auditor an opportunity to respond to the allegations before deciding the next step. That is the appropriate immediate management action and is consistent with fair handling of an issue that could affect audit integrity. The concern is too serious to ignore, but it should still be examined on evidence, not assumption. ( ISO ) H is also correct because, while the matter is being addressed, moving the auditor in training away from the auditor concerned is a sensible control to protect the trainee and the audit process. It helps reduce further disruption and prevents the trainee from being exposed to more inappropriate conduct during the remainder of the audit. This is a practical audit-management response flowing from the team leader's responsibility to maintain control of the audit team and audit activities. ( ISO ) Why the other options are not correct:
* A is too immediate and inappropriate. The auditor in training cannot simply replace a qualified auditor without proper competence and authorization being confirmed.
* B is premature. The audit should not be terminated immediately without first assessing the facts and the impact on the audit.
* C is clearly wrong because the issue could affect the integrity of the current audit and cannot wait until later.
* D is wrong and unethical; the tickets should not be accepted by anyone on the audit team. ( IAF )
* G is wrong because experience does not excuse unethical or unprofessional behavior.
NEW QUESTION # 113
What does ISO 45001 say are the hazards that have to be considered when planning a health and safety management system? Select the ONE best answer.
Answer: D
Explanation:
ISO 45001:2018 requires a holistic approach to occupational health and safety. This means considering all aspects that could impact worker well-being, not just obvious physical hazards. The correct answer encompasses work activities (the tasks themselves), workplace design (the physical environment), and human factors (psychological and social aspects like working hours and harassment). It's the most comprehensive and aligned with the standard's philosophy ISO 45001:2018, Clause 6.1.2, outlines requirements for hazard identification. Hazards to consider include work activities, workplace design, human factors, and social factors that may impact OH&S. These go beyond traditional physical risks and include psychosocial and organizational hazards.
Analysis of Options:
A . Work activities, workplace design, and human factors such as hours of work and bullying and harassment:
Correct. This comprehensively addresses hazard categories outlined in ISO 45001, Clause 6.1.2.
B . Work activities where there is the possibility of danger:
Too general. ISO 45001 includes broader categories of hazards, including those related to organizational and social factors.
C . Hot-work, working at height, enclosed space entry, and work on electrical equipment:
Too narrow. These are specific hazards but do not encompass the full range outlined in ISO 45001.
D . Work hazards and environmental factors such as bad weather:
Incomplete. While environmental factors are relevant, ISO 45001 also includes workplace design, human factors, and psychosocial hazards.
ISO Reference:
Clause 6.1.2.1: Hazard identification.
Annex A.6.1.2: Examples of hazard categories, including workplace design and human factors.
NEW QUESTION # 114
In the initial communication by the audit team leader for a certification audit, the OHSMS Manager asks that the audit includes detailed coverage of the OHSMS legislation of the local authority, which has been specified in a recent customer contract.
Which two of the following responses should the audit team leader make?
Answer: B,E
NEW QUESTION # 115
You have been assigned by the audit team leader to evaluate the process of complying with application legislation.
Which three of the following statements about the evaluation of compliance are true?
Answer: B,G,H
Explanation:
Clause 9.1.2 of ISO 45001:2018 outlines the need for organizations to evaluate compliance with applicable legal and other requirements as part of their OH and S management system.
Analysis of Options:
A). The organization must evaluate its compliance status at least once a year:The standard does not prescribe a specific frequency but states that evaluations must be conducted at planned intervals.
B). ' Other requirements ' include requirements that the organization has chosen to comply with:Correct. Other requirements may include voluntary standards, industry codes, or contractual obligations.
C). A management review is required in all instances where one or more legal requirements are not being met:
This is not true. Management reviews address compliance but are not mandated for every noncompliance.
D). Every member of an audit team must have a detailed understanding of the legal requirements for the sector and type of organization they are auditing:Not true. Auditors must have general competency but can rely on subject-matter experts for legal specifics.
E). If the organization is failing to address a legal requirement relating to another discipline (e.g., Environmental management), this cannot be raised in the audit:Not true. If the legal noncompliance impacts OH and S, it can be raised.
F). The organization cannot outsource its process for evaluating compliance:The organization can outsource evaluation but retains accountability.
G). The organization is required to establish a process for evaluating compliance:Correct. Clause 9.1.2 requires a process for compliance evaluation.
H). The organization is required to evaluate its compliance status with OH and S legal and other requirements:
Correct. Clause 9.1.2 explicitly states this requirement.
ISO References:
Clause 9.1.2: Evaluation of compliance.
Clause 7.5: Documented information requirements
NEW QUESTION # 116
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