Slack-Con-201日本語版復習資料 & Slack-Con-201日本語学習内容

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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Security18%- Slack security and compliance
  • 1. Enterprise Key Management (EKM)
  • 2. Retention policies and export
  • 3. Data Loss Prevention (DLP)
- Authentication and access
  • 1. Single Sign-On (SSO) configuration
  • 2. Domain verification and auto-provisioning
Topic 2: Channel Strategy25%- User Groups and permissions
  • 1. Default channels and channel management policies
  • 2. User Group creation and management
- Channel architecture design
  • 1. Channel naming conventions and organization
  • 2. Public vs. private channel strategy
  • 3. Channel segments and cross-org channels
Topic 3: Governance and Administration20%- Workspace administration
  • 1. Guest access management
  • 2. Roles and permissions
  • 3. Workspace settings and policies
- Governance framework
  • 1. Data governance and compliance
  • 2. Acceptable use policies
  • 3. Channel management policies
Topic 4: Discovery20%- Gather requirements
  • 1. Identify current workflows and pain points
  • 2. Understand business goals and collaboration needs
- Stakeholder analysis
  • 1. Identify key stakeholders and decision-makers
  • 2. Conduct discovery workshops
Topic 5: Workflows and Integrations12%- Workflow Builder
  • 1. Custom workflow templates
  • 2. Automate routine processes
- Integrations and apps
  • 1. App management and distribution
  • 2. Third-party integrations
Topic 6: Migration and Change Management5%- Migration planning
  • 1. Transition from other platforms
  • 2. Data migration strategies
- Adoption and enablement
  • 1. Training and change management plans
  • 2. Best practices for Slack adoption

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Slack-Con-201日本語学習内容 & Slack-Con-201対応資料

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Salesforce Certified Slack Consultant 認定 Slack-Con-201 試験問題 (Q92-Q97):

質問 # 92
You will be supporting the discussion around approval policies for apps and external collaboration for a client that has been using Slack for three years. You need to identify the right people on the client side to be involved.
What is the best question to ask to better understand who should take part in the discussion?

正解：D

解説：
The correct answer is A. Approval policies for apps and external collaboration are governance and policy decisions, so the right stakeholders are the people responsible for Slack policies and settings. This may include Org Owners, Org Admins, security, compliance, legal, IT, or collaboration platform owners depending on the client's operating model. Option B is too narrow because the head of IT may not own Slack-specific policy decisions, especially in a mature Slack environment where security, compliance, or collaboration governance may share responsibility. Option C is misaligned because communication and learning stakeholders are important for rollout messaging and enablement, not app approval or Slack Connect policy decisions. Option D is also insufficient because superusers understand usage patterns but usually do not own enterprise policy decisions. The consultant should identify decision-makers by responsibility, not title alone. Asking who owns policies and settings ensures the correct people attend the discussion and prevents policy decisions from being made by stakeholders without proper authority.


質問 # 93
In designing a Slack grid for an organization, what is a best practice to ensure that the design aligns with the organization's communication needs and structure?

正解：C

解説：
The best practice in grid design is to tailor the structure to mirror the organization's internal structure. This includes creating channels for various departments, specific projects, and broader company-wide communication, ensuring the grid supports efficient and organized communication.


質問 # 94
When presenting the final Slack grid design to a client for sign-off, what should be the primary focus of your presentation to ensure client understanding and agreement?

正解：B

解説：
The primary focus when presenting the final grid design should be on explaining the rationale behind the chosen structure. This includes how the design aligns with the client's workflow and addresses their specific communication and collaboration needs. This approach ensures that the client understands the benefits and functionality of the design, leading to informed agreement.


質問 # 95
What is a "Slack App"?

正解：A

解説：
A Slack App integrates Slack with external services, such as Salesforce, allowing seamless communication and data exchange between the two platforms.


質問 # 96
When nearing the completion of a Slack migration, what is an essential final step to ensure a successful transition?

正解：A

解説：
Offering extensive post-migration support is crucial for a successful transition. This includes providing troubleshooting assistance, additional training tailored to the client's needs, and collecting feedback to address any ongoing concerns or challenges. Such support ensures that the client is well-equipped to use Slack effectively and any issues are promptly resolved.


質問 # 97
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