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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Manage collaboration communications systems25%- Manage reporting and analytics
  • 1. Monitor user adoption analytics
  • 2. Use Teams Admin Center reports
  • 3. Analyze usage reports
  • 4. Generate call quality reports
- Manage compliance and security
  • 1. Configure retention policies for calls and meetings
  • 2. Configure compliance recording
  • 3. Configure recording policies
  • 4. Configure information barriers
  • 5. Manage security and compliance for Teams Phone
- Monitor and troubleshoot meetings and conferencing
  • 1. Use Teams Admin Center for diagnostics
  • 2. Analyze meeting usage reports
  • 3. Troubleshoot audio/video issues
  • 4. Monitor Teams Rooms health
  • 5. Monitor meeting quality
- Monitor and troubleshoot Teams Phone
  • 1. Troubleshoot call issues
  • 2. Use Call Quality Dashboard (CQD)
  • 3. Analyze call analytics
  • 4. Monitor call quality
  • 5. Monitor SBC health
Configure and manage Teams Phone25%- Configure and manage PSTN connectivity
  • 1. Configure Teams Calling Plans
  • 2. Configure voice routing policies
  • 3. Configure Operator Connect
  • 4. Configure Direct Routing
  • 5. Manage SBC (Session Border Controllers)
- Configure emergency calling
  • 1. Configure emergency locations
  • 2. Manage emergency calling licenses
  • 3. Configure emergency calling policies
  • 4. Configure dynamic emergency calling
- Configure Teams Phone
  • 1. Configure calling policies
  • 2. Configure call park policies
  • 3. Configure call hold music
  • 4. Configure caller ID policies
  • 5. Configure location-based routing
Configure and manage Teams meetings and conferencing20%- Configure and manage Teams Rooms and devices
  • 1. Manage Teams certified devices
  • 2. Configure Teams panels
  • 3. Plan for Microsoft Teams Rooms
  • 4. Manage Teams Rooms devices
  • 5. Configure Teams Rooms accounts
- Configure and manage webinars and live events
  • 1. Configure event group roles
  • 2. Manage live event policies
  • 3. Manage attendee engagement features
  • 4. Configure webinar settings
- Configure and manage meeting experiences
  • 1. Configure audio conferencing
  • 2. Configure meeting settings
  • 3. Manage meeting policies
  • 4. Configure meeting templates
  • 5. Configure live captions and transcription
Plan and design collaboration communications systems30%- Plan and configure Teams meetings and conferencing
  • 1. Configure conferencing bridges
  • 2. Plan for Microsoft Teams Rooms
  • 3. Plan for webinars and town halls
  • 4. Configure meeting policies
  • 5. Plan for Teams meetings and live events
- Plan and configure network settings for Microsoft Teams
  • 1. Configure network ports and protocols
  • 2. Implement quality of service (QoS)
  • 3. Plan for network bandwidth requirements
  • 4. Plan for network topology and connectivity
  • 5. Plan and configure network settings for media traffic
- Plan and configure Teams Phone
  • 1. Configure Teams Phone policies
  • 2. Plan for Teams Phone with PSTN connectivity
  • 3. Configure call queues and auto attendants
  • 4. Plan for Teams Phone deployments
  • 5. Configure emergency calling policies

>> Valid MS-721 Test Objectives <<

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q188-Q193):

NEW QUESTION # 188
Hotspot Question
You have a Microsoft Teams Phone deployment.
You have a cloud-only user named user1@contoso.com.
You need to enable a Direct Routing phone number for user1@contoso.com.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: Set-CsOnlineVoiceUser
Box 2: -LineUri
Example:
Set-CsUser -Identity "Pilar Ackerman" -LineUri tel:+123456789
In this example, the Set-CsUser cmdlet is used to modify the user account with the Identity Pilar Ackerman. In this case, the account is modified to set the phone number assigned to the user settings its LineUri property.
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csuser


NEW QUESTION # 189
You have a Microsoft Teams Phone deployment.
You need to provide users with the ability to update their emergency address when working from home.
What should you configure in the Microsoft Teams admin center?

Answer: D

Explanation:
Enable end users to configure their emergency address
1. Using the Microsoft Teams admin center
1. In the left navigation of the Microsoft Teams admin center, go to Voice > Emergency policies.
2. Select Add.
3. Enter a name for the emergency calling policy, for example, "E911WFH".
4. Turn on External location lookup mode.
5. Select Apply.
Note: Support for emergency calling location information
To support these requirements, Teams uses the location services provided by the respective operating system to suggest an address--if granted permission by the administrator or user. The end user can confirm the location of a suggested address, edit it, or manually enter a new one. A confirmed, edited, or manually entered address is then saved on the Teams client so that the user-confirmed address is automatically used when the client is connected to that network. The user-saved addresses are automatically cleared when the Teams client is signed out.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/emergency-calling-dispatchable-location


NEW QUESTION # 190
Your company purchases several Microsoft Surface Hub devices for use with Microsoft Teams Rooms. Vou create a provisioning package (.ppkg) to configure certificates, apps, and proxy settings for each Surface Hub.
Vou need to deploy the provisioning package to each Surface Hub.
Solution: Modify the Surface Hubs' settings from Teams devices in the Microsoft Teams admin center. Does this meet the goal?

Answer: A


NEW QUESTION # 191
You have a Teams Phone deployment that contains an Operator Connect provider in Canada.
You implement a common area phone named lobbyphone1.
You need to configure lobbyphonel to meet the following requirements:
* Outgoing calls must be placed only from within Canada.
* Dial out during audio conferencing must be restricted.
How should you complete the command? To answer, select the appropriate options in the answer area.

Answer:

Explanation:


NEW QUESTION # 192
You need to troubleshoot the issues reported by the New York and London office users.
What should you use for each office? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 193
......

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