Quiz Salesforce - Slack-Con-201 - Salesforce Certified Slack Consultant Useful Reliable Test Objectives

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Workflows and Integrations	12%	- Workflow Builder 1. Custom workflow templates 2. Automate routine processes - Integrations and apps 1. Third-party integrations 2. App management and distribution
Channel Strategy	25%	- User Groups and permissions 1. Default channels and channel management policies 2. User Group creation and management - Channel architecture design 1. Channel naming conventions and organization 2. Channel segments and cross-org channels 3. Public vs. private channel strategy
Migration and Change Management	5%	- Adoption and enablement 1. Training and change management plans 2. Best practices for Slack adoption - Migration planning 1. Data migration strategies 2. Transition from other platforms
Security	18%	- Slack security and compliance 1. Data Loss Prevention (DLP) 2. Retention policies and export 3. Enterprise Key Management (EKM) - Authentication and access 1. Domain verification and auto-provisioning 2. Single Sign-On (SSO) configuration
Governance and Administration	20%	- Governance framework 1. Data governance and compliance 2. Channel management policies 3. Acceptable use policies - Workspace administration 1. Workspace settings and policies 2. Roles and permissions 3. Guest access management
Discovery	20%	- Gather requirements 1. Understand business goals and collaboration needs 2. Identify current workflows and pain points - Stakeholder analysis 1. Conduct discovery workshops 2. Identify key stakeholders and decision-makers

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Salesforce Certified Slack Consultant Sample Questions (Q37-Q42):

NEW QUESTION # 37
A company wants to streamline its onboarding process for new employees using Slack. What type of workflow should they implement to ensure new hires receive all necessary information and resources efficiently?

A. An automated onboarding workflow that systematically provides new hires with essential information, resources, and introductions to key team members
B. A workflow that automatically sends fun GIFs and emojis to new hires to welcome them
C. A workflow that requires new hires to search and join relevant channels on their own
D. A manual process where each department head sends out individual welcome messages and resources

Answer: A

Explanation:
An automated onboarding workflow in Slack ensures that new employees receive consistent and comprehensive information, resources, and introductions, making the onboarding process efficient and standardized.

NEW QUESTION # 38
In a medium-sized enterprise, the management team needs to assign a role to an employee who will manage user accounts and handle workspace and channel settings, but they do not want to provide access to sensitive billing information. Which role should they assign to this employee?

A. Org Owner
B. Workspace Admin
C. User Group Admin
D. Workspace Owner

Answer: B

Explanation:
Workspace Admins have the capability to manage user accounts, workspace settings, and channel settings, but they do not have access to sensitive billing information, making this role suitable for the requirement.

NEW QUESTION # 39
How often should you recommend that your client conduct a guest and channel clean-up?

A. Monthly
B. Annually
C. Ad-hoc
D. Weekly

Answer: A

Explanation:
The correct recommendation is Monthly . Guest and channel cleanup is an operational governance activity, not a one-time launch task. Slack environments evolve quickly: projects end, external partners change, guest access expires, channels become inactive, and sensitive collaboration spaces may no longer require the same membership. A monthly cleanup cadence is frequent enough to reduce access risk and channel clutter without creating excessive administrative burden. Option A is weak because ad hoc cleanup is reactive and usually happens only after a problem occurs. Option B may be too frequent for most organizations and can create unnecessary admin overhead unless the environment is unusually high-risk. Option D is not frequent enough; annual reviews allow stale guest access and unused channels to accumulate for too long. The point of guest and channel cleanup is to keep collaboration intentional, secure, and manageable. This cadence should be owned through the governance structure and executed by the appropriate admin or owner roles.
Reference topic: Governance Structure (Owner and Admin Roles) - operational governance cadence, guest lifecycle management, channel cleanup, and administrative accountability.

NEW QUESTION # 40
Your client wants to add an additional layer of security for their data in Slack. They enquired about Slack's Enterprise Key Management (EKM) product.
What guidance can you provide on how to proceed with enabling EKM?

A. EKM is a free product that you can add-on as necessary. Only Org Owner has the ability to enable EKM.
B. EKM is an add-on product that needs to be purchased and then configured with support from Slack.
C. EKM is included with the purchase of Slack security tools and can be enabled by the Org Owner.

Answer: B

Explanation:
The correct answer is C . Enterprise Key Management is not a casual toggle that an admin simply enables inside Slack after purchase. It is an advanced enterprise security capability that gives an organization control over encryption keys for Slack data and requires proper commercial entitlement, technical planning, and Slack-supported configuration. The client must purchase EKM as an add-on product and then coordinate configuration with Slack because key management affects encryption operations, security architecture, administrative access, and incident response procedures. Option A is wrong because EKM is not a free add-on and cannot be treated as a simple self-service feature. Option B is also wrong because EKM is not automatically included merely because the organization purchased "security tools." It has to be entitled and implemented deliberately. The consultant's guidance should set expectations correctly: validate licensing, engage Slack, coordinate with the client's security and key-management teams, and implement the feature through the approved process.
Reference topic: Policies and Settings - Enterprise Key Management, advanced security add-ons, encryption governance, Slack-supported configuration, and enterprise security planning.

NEW QUESTION # 41
Your client is scheduling a Slack launch and they would like to set up user groups for all of their admins.
How should you advise they proceed?

A. In Org Settings, set up a policy and select create a user group for all owners.
B. In Workspace Settings, select the Permissions tab and create a user group by adding all admins.
C. In Workspace Settings, select the Permissions tab for each workspace and add a user group with all admins and owners.
D. In Org Policies, select the Permissions tab and add a policy and create a user group for all admins.

Answer: D

Explanation:
The correct answer is D . In an Enterprise Grid launch, admin-related governance should be handled at the organization level wherever possible, not separately across individual workspace settings. Creating a user group for all admins through org policies and the permissions tab gives the organization a centralized, repeatable way to manage an admin audience. This supports launch readiness because admins can be addressed consistently in announcements, enablement, support workflows, and governance communications.
Option A is too workspace-local and does not scale cleanly across Enterprise Grid. Option B repeats the workspace-level mistake and also mixes admins and owners without matching the stated requirement. Option C incorrectly creates a user group for owners rather than admins. Option D matches the requirement and the Enterprise Grid operating model: use org-level policy configuration to create the intended admin user group.
The key principle is centralized governance for enterprise-wide admin structures.
Reference topic: Policies and Settings - org policies, permissions, admin user groups, Enterprise Grid launch configuration, and centralized governance.

NEW QUESTION # 42
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