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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:	PeopleCert
Exam Name:	PeopleCert ITIL® 4 Specialist: High-velocity IT Exam
Exam Number:	ITIL-4-Specialist-High-velocity-IT
Passing Score:	70% (28/40)
Real Exam Qty:	40
Exam Format:	Closed-book, Multiple-choice, Scenario-based questions
Available Languages:	Japanese, Polish, Chinese, Portuguese, English, German, French, Spanish, Italian
Exam Duration:	90 minutes
Exam Price:	Varies by region (~USD 400–550 equivalent)
Certificate Validity Period:	3 years
Related Certifications:	ITIL 4 Foundation ITIL 4 Managing Professional
Recommended Training:	PeopleCert Official ITIL 4 High Velocity IT Training AXELOS ITIL 4 Guidance Materials
Exam Registration:	PeopleCert ITIL Certification Portal
Sample Questions:	Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:	Online proctored or authorized test center (PeopleCert)
Pre Condition:	ITIL 4 Foundation certification is required
Official Syllabus URL:	https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic	Details
Topic 1	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 2	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 3	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 4	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 5	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q28-Q33):

NEW QUESTION # 28
An IT department is working with the organization's marketing team to introduce a new set of analysis tools. Having read articles in the media about these tools, the marketing team has high hopes. Because the tools are being introduced using a phased implementation approach, the representatives of the two teams are struggling to agree on service level targets. How can the collaborate and promote visibility' guiding principle be applied to this situation?

Answer:

Explanation:
By being transparent about constraints and managing expectations

NEW QUESTION # 29
Which is a valid description of the priorities when using agile development methods?

A. 35px;">Responding to changes over following a plan
B. k

Answer: A

NEW QUESTION # 30
An organization in a highly-regulated industry is considering adopting agile practices. The management team is concerned with maintaining compliance to regulatory requirements while empowering teams at every level to make key decisions.
Which approach would MOST LIKELY help the company overcome this challenge?

A. Assess how competitors approach decision-making, and create a business case that highlights the return on investment from agile practices
B. Review and update operational policy documents to make reference to agile practices, and initiate a training programme to highlight the benefits of these practices
C. Establish an operating model for teams and individuals to understand their scope of control,and the types of decisions they can make
D. Map strategic objectives to operational metrics, so that all teams understand how their work impacts the organization's compliance to regulatory requirements

Answer: C

NEW QUESTION # 31
At which steps in the customer journey should the approach to authorizing and enabling the user to use service be defined?

Answer:

Explanation:
Onboard and Co-create

NEW QUESTION # 32
Which statement about the end-to-end customer journey is CORRECT?

A. It excludes customer interactions outside of the organization's processes
B. It reflects an overall perception of the customer's experience
C. It involves only the stages of service delivery and resolution
D. It focuses exclusively on technical service outcomes

Answer: B

NEW QUESTION # 33
......

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