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ServiceNow CIS-PA Exam Syllabus Topics:

TopicDetails
Topic 1
  • Architecture and Deployment: This domain covers the foundational components of the Performance Analytics solution and the proper deployment sequence in ServiceNow environments.
Topic 2
  • Data Visualization: This section focuses on presenting data through widgets, interactive filters, appropriate visualizations, dashboards, and analyzing data using Analytics Hub and KPI Details.
Topic 3
  • Administration and Solutions: This domain covers administrative tasks using the Admin Console and accelerating deployment with pre-built Content Packs.
Topic 4
  • Perform Diagnostics and Troubleshooting: This section addresses identifying and resolving issues using Spotlight diagnostic tools to monitor system health and performance.

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CIS-PA - Certified Implementation Specialist - Platform Analytics –Valid Review Guide

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ServiceNow Certified Implementation Specialist - Platform Analytics Sample Questions (Q12-Q17):

NEW QUESTION # 12
What is the primary function of theanalytics_filter_adminrole inAnalytics Center?

Answer: B

Explanation:
Theanalytics_filter_adminrole is responsible forgoverning dashboard filterswithin Analytics Center. Users with this role cancreate, edit, delete, and manage filters, as well as add filters to thefilter libraryfor reuse across dashboards.
This role does not control visualization design, breakdown security, or data validation. Its purpose is to ensure consistent and controlled use of filters across analytics experiences. ServiceNow documentation explicitly associates this role with filter administration, making option B the correct answer.


NEW QUESTION # 13
Choose 2 options.
Which variables are used in aPerformance Analytics scriptwithout being defined in theFieldslist?

Answer: C,F

Explanation:
In Performance Analytics scripted indicators, certainsystem-provided variablesare automatically available without being explicitly defined in the Fields list. The variablesscore_startandscore_endrepresent thestart and end timestampsof the reporting period for which the indicator score is being calculated. These variables are essential for time-aware calculations and historical accuracy.
Fields such as sys_created_on and sys_updated_on must be explicitly added to the Fields list if they are used in scripts. collection_job_start and collection_job_end are not available script variables in indicator calculations. ServiceNow documentation clearly identifies score_start and score_end as built-in variables available to Performance Analytics scripts, making optionsB and Fthe correct answers.


NEW QUESTION # 14
What configuration setting should be used to run aHistorical Collection Job?

Answer: B

Explanation:
AHistorical Collection Jobis designed to collect past data for a defined historical period and is typically executedone timeoron demand. Unlike scheduled collection jobs (daily, weekly, or monthly), historical jobs are not intended to run repeatedly.
ServiceNow documentation specifies that historical collections are initiated manually to backfill data for indicators that were created after records already existed. Running them on a recurring schedule could lead to duplicated or incorrect data. Therefore, the correct configuration isOnce or On Demand, making option A the correct answer.


NEW QUESTION # 15
Which Indicator should beexcluded from a Historic Data Collectionbecause its scores cannot be accurately collected?

Answer: B

Explanation:
Historic Data Collection is designed to accurately reconstructpast indicator scoresbased on historical records. Indicators that rely oncalculated age values, such assummed age of open problems, cannot be accurately reconstructed because age is atime-relative valuethat depends on the exact moment of calculation.
Count-based indicators (options A, B, and D) can be recalculated historically by evaluating record states at specific points in time. However, summing age values requires knowing the precise age of each record at each historical interval, which is not reliably reproducible. ServiceNow documentation explicitly warns against using historic data collection forage-based and duration-sum indicators, making option C the correct exclusion.


NEW QUESTION # 16
Where areNext Experience DashboardsandData Visualizationscreated?

Answer: B

Explanation:
Analytics Centeris the workspace used to create and manageNext Experience DashboardsandData Visualizations. It provides a unified interface for building modern, interactive analytics experiences, including metric visualizations, time series, breakdown views, and dashboards.
Analytics Hub is primarily used forviewing and exploring existing analytics, not creating them. Reports Administration and Analytics Administration serve different purposes and do not support Next Experience dashboard creation. ServiceNow documentation explicitly identifies Analytics Center as the creation and management environment for Next Experience analytics content, making option D the correct answer.


NEW QUESTION # 17
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