최근인기시험Certified-Business-Analyst자격증참고서덤프자료

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Salesforce Certified-Business-Analyst Exam Syllabus Topics:

SectionObjectives
Customer and Business Analysis- Stakeholder identification and engagement
  • 1. Elicit business needs from stakeholders
    • 2. Identify key stakeholders and their roles
      - Business process understanding
      • 1. Identify process gaps and inefficiencies
        • 2. Analyze current business processes
          Agile Methodology in Business Analysis- Agile principles
          • 1. Iterative development concepts
            • 2. Collaboration in agile teams
              - Backlog and sprint participation
              • 1. Prioritizing backlog items
                • 2. Supporting sprint planning
                  Solution Assessment and Validation- Testing and feedback
                  • 1. User acceptance testing support
                    • 2. Feedback incorporation
                      - Solution evaluation
                      • 1. Assess alignment with business needs
                        • 2. Validate solution requirements
                          Requirements Gathering and User Stories- User stories and acceptance criteria
                          • 1. Defining acceptance criteria
                            • 2. Writing effective user stories
                              - Requirements elicitation techniques
                              • 1. Document analysis
                                • 2. Workshops and interviews

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                                  최신버전 Certified-Business-Analyst자격증참고서 덤프샘플문제 체험하기

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                                  최신 Salesforce Business Analyst Certified-Business-Analyst 무료샘플문제 (Q135-Q140):

                                  질문 # 135
                                  A business analyst (BA) at Universal Containers is conducting discovery sessions for implementing Experience Cloud. The key stakeholders have been assembled. The user stories have been written.
                                  What should the BA do next?

                                  정답：B

                                  설명：
                                  This answer states that defining the acceptance criteria is what the BA should do next after conducting discovery sessions for implementing Experience Cloud at UC and writing user stories. Acceptance criteria are a set of conditions or tests that a user story must meet or pass in order to be considered done and ready for deployment or delivery. Defining the acceptance criteria means that the BA specifies what the solution must do or have to satisfy the user story, and how to verify or measure its success. Defining the acceptance criteria is what the BA should do next after writing user stories because it helps the BA to clarify and communicate the requirements and expectations of the user story, and to ensure that the solution meets them. References:
                                  https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-user-stories


                                  질문 # 136
                                  Support managers at Cloud Kicks have received urgent feedback from staff that record pages are slow to respond and users and growing frustrated. The business analyst (BA) has been asked to evaluate to determine which pages are being accessed most frequently and which pages are the slowest to load.
                                  What is the first step the BA should take to help resolve the issue?

                                  정답：A

                                  설명：
                                  Explanation
                                  The first step that the business analyst should take to help resolve the issue is to confirm steps to reproduce the issue. Reproducing an issue means following the same steps or actions that caused the issue to occur in order to verify its existence and severity. Reproducing an issue helps to confirm whether it is a real bug or a human error, as well as gather more information about its root cause, impact, frequency, etc. Reproducing an issue also helps to document it clearly and accurately for reporting and resolution purposes.
                                  References:https://trailhead.salesforce.com/content/learn/modules/user-acceptance-testing-video/report-and-reso


                                  질문 # 137
                                  Northern Trail Outfitters has a large Salesforce org with sales, marketing, and billing teams pushing for the development of a large number of items in the backlog.
                                  Which management process should the business analyst suggest to help the teams align on their competing priorities?

                                  정답：B

                                  설명：
                                  Explanation
                                  The management process that the business analyst should suggest to help the teams align on their competing priorities is Vision, Values, Methods, Obstacles, and Measures (V2MOM). V2MOM is a framework that helps to define and communicate a shared vision and strategy for a project or organization. V2MOM stands for Vision (what you want to achieve), Values (what's important to you), Methods (how you will get it done), Obstacles (what might stand in your way), and Measures (how you will know when you're successful).
                                  V2MOM helps to align teams on their common goals and priorities, as well as track their progress and results.
                                  References:
                                  https://trailhead.salesforce.com/content/learn/modules/v2mom-align-your-vision-and-values/v2mom-introduction


                                  질문 # 138
                                  The Cloud Kicks business analyst (BA) is frustrated because the requirements tracking spreadsheet is often incomplete or out-of-sync for the Slack transition project. The development team has recommended that the BA use a DevOps tool as an alternative.
                                  What are the benefits of using a DevOps tool in this situation?

                                  정답：B


                                  질문 # 139
                                  Northern Trail Outfitters (NTO) is undergoing a Salesforce implementation for Service Cloud. The busjpess analyst is currency working with the development team as they build features in the sandbox. NTO wants to test these features before the changes are deployed to the production environment.
                                  As part of the Application lifecycle Management (ALM) process, which three development models does Salesforce support?

                                  정답：C


                                  질문 # 140
                                  ......

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