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BCS PC-BA-FBA-20 Exam Syllabus Topics:

SectionObjectives
Strategy Analysis- Identifying business needs and drivers
- Understanding business context
Delivering the Business Solution- Benefits realisation overview
- Solution evaluation and acceptance
Investigation Techniques- Document and data analysis
- Data gathering methods (interviews, workshops, observation)
Requirements Engineering- Requirements validation and management
- Requirements elicitation and documentation
Competencies of a Business Analyst- Professional behaviours and ethics
- Analytical and communication skills
Stakeholder Analysis and Management- Stakeholder identification and classification
- Engagement and communication planning
What is Business Analysis- Role and purpose of business analysis
- Business change lifecycle overview
Modelling and Analysis Techniques- Process modelling and diagrams
- Business and data modelling basics

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BCS Foundation Certificate in Business Analysis V4.1 Sample Questions (Q43-Q48):

NEW QUESTION # 43
An IT department needs to upgrade its hardware to run the new version of an established operating system. The cost of this required upgrade is $2 million. As an alternative, the IT director has suggested that the company should change to a completely different operating system. Although this will cost $6 million, the change will bring many other benefits, including cheaper maintenance costs and increased security.
What is the avoided cost in his proposal?

Answer: D


NEW QUESTION # 44
Which elements are included in a CARDI log?

Answer: C


NEW QUESTION # 45
Which of the following statements about change and change management is correct?

Answer: D


NEW QUESTION # 46
A business analyst is reviewing the stakeholder management strategy for a high profile Human Resources (HR) project Following an organisational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has inherited sponsorship of the project Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored.
Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly, for when the project started and secondly now that his role has changed?

Answer: A

Explanation:
To determine the appropriate stakeholder management strategies for Harvey, we need to analyze his role and level of interest at two points in time:
When the project started: Harvey was the Director of Operations and had little interest in the HR project because his focus was on operational projects.
Now that his role has changed: As the Director of HR, Harvey has inherited sponsorship of the HR project, making him a key stakeholder with high interest and influence.
Stakeholder Management Strategies:
Watch: This strategy is used for stakeholders with low interest and low influence. It involves monitoring their behavior without actively engaging them.
Constant active management: This strategy is used for stakeholders with high interest and high influence. It involves frequent communication and collaboration to ensure their needs and expectations are met.
Evaluation of Each Option:
A . Keep informed; Constant active management:
"Keep informed" is appropriate for stakeholders with moderate interest but does not align with Harvey's initial lack of interest.
Conclusion: This is not correct .
B . Ignore, Constant active management:
Ignoring a stakeholder is inappropriate, especially for someone in a senior leadership role like Harvey.
Conclusion: This is not correct .
C . Watch, Constant active management:
Initially, Harvey had low interest and low influence on the HR project, making "watch" an appropriate strategy.
After becoming the Director of HR and inheriting sponsorship, Harvey now requires "constant active management" due to his high interest and influence.
Conclusion: This is the correct answer .
D . Constant active management, keep informed:
This reverses the order of strategies and does not align with Harvey's initial lack of interest.
Conclusion: This is not correct .


NEW QUESTION # 47
Which of the following is a key advantage of using interviews in requirements elicitation?

Answer: C

Explanation:
Interviews are valuable in requirements elicitation because they allow the business analyst to explore stakeholder knowledge, experience, concerns, assumptions, and expectations through direct conversation. This is especially useful for uncovering tacit knowledge: knowledge that stakeholders possess but may not have formally documented. Through questioning and follow-up, the analyst can probe unclear points and understand motivations, constraints, and priorities. Option B describes observation, not interviewing. Option C describes workshops, which are better for group consensus and shared understanding. Option D describes surveys or questionnaires, which are better for collecting responses from a large population. Interviews are strongest where depth, context, and personal insight are required. Therefore, the key advantage is access to tacit knowledge through direct stakeholder dialogue.


NEW QUESTION # 48
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