Authoritative ITIL-4-HVIT–100% Free Exam Cram Questions | Exam Dumps ITIL-4-HVIT Pdf

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Enabling Fast Development	15%	- Agile, DevOps, and continuous integration/delivery practices - Automation, cloud-native practices, and rapid deployment
Topic 2: Enabling Co-Created Value	8%	- Relationship management, service design, service desk practices
Topic 3: Enabling Assured Conformance	7%	- Information security management, risk management, compliance
Topic 4: Enabling Valuable Investments	15%	- Strategic alignment, portfolio management, business case development - Prioritization and value assessment practices
Topic 5: High-Velocity IT Concepts and Digital Enterprise	25%	- Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle - Core terms: High-velocity IT, digital organization, digital transformation, digital technology - Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance
Topic 6: Enabling Resilient Operations	10%	- Capacity and performance management, monitoring and event management - Problem management, service continuity, infrastructure and platform management
Topic 7: Guiding Principles and Foundational Concepts for Velocity	20%	- Service-dominant logic, design thinking, complexity thinking - Lean, agile, resilient, and continuous principles - Ethics, safety culture, lean culture, Toyota Kata

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Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q102-Q107):

NEW QUESTION # 102
Which is often a feature of a service value system for a digitally enabled organization?

A. Detailed processes, procedures, and work instructions
B. Limited interaction between service providers and service consumers
C. Temporary project teams for product or service development
D. Separate value streams for each product and service

Answer: D

Explanation:
A digitally enabled organization's service value system often features separate value streams for each product and service, allowing for agility, focus, and alignment of work to deliver value effectively.

NEW QUESTION # 103
Which describes a digital product?

A. An organization that utilizes digital technology to perform business in a significantly different manner
B. Any digital goods that are transferred from a service provider to a service consumer
C. The application of digital technology to accelerate time to market, time to customer or time to change
D. A collection of resources that would not be as valuable without the use of digital technology

Answer: B

Explanation:
A digital product is something that is delivered in digital form from a service provider to a service consumer as part of a service offering. It represents a consumable digital asset (such as software, application, or digital content) that provides value to the consumer through its use or access, rather than being a business model or capability.

NEW QUESTION # 104
An organization sells products which have rapidly-changing features and functionality. The organization has always taken a traditional approach to development and deployment, aiming to deliver products with full functionality after extensive requirements analysis. The organization's sales and revenues have recently decreased.
Which technique would be MOST BENEFICIAL for the organization to adopt?

A. Cost of delay
B. Return on Investment (ROI)
C. Minimum viable products
D. A/B testing

Answer: C

Explanation:
Minimum viable products (MVPs) would be most beneficial, as they allow the organization to deliver usable functionality quickly, gather feedback, and adapt to rapidly changing customer needs - helping regain competitiveness and improve sales.

NEW QUESTION # 105
An organization that has been successful in the past is now struggling to succeed in a highly competitive industry. Customer expectations that are changing in unpredictable ways, and unclear user requirements, are making it difficult for the organization to decide a course of action.
Several conflicting approaches have been suggested.
In the context of the Cynefin framework, which approach would BEST enable the organization to progress?

A. Ask experts to analyse the options and provide a recommendation
B. Take quick action to stabilize the situation
C. Set clear objectives and apply proven best practices
D. Use safe-to-fail experiments to collect knowledge

Answer: D

Explanation:
In the Cynefin framework, unpredictable customer expectations, unclear requirements, and conflicting approaches indicate a complex domain. In this context, the most effective way to progress is to run safe-to-fail experiments, allowing the organization to probe the situation, learn from outcomes, and gradually discover what works through feedback rather than relying on predefined solutions or expert prediction.

NEW QUESTION # 106
Which practice will MOST help to ensure that data from various IT systems is integrated for better understanding of the technology environment?

A. Problem management
B. Monitoring and event management
C. Software development and management
D. Infrastructure and platform management

Answer: B

Explanation:
Monitoring and event management focuses on collecting, correlating, and analyzing data from multiple IT systems and components. By integrating telemetry, logs, and events from different sources, it provides a consolidated view of the technology environment, improving visibility, situational awareness, and understanding of system behavior across the infrastructure.

NEW QUESTION # 107
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