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Cisco 300-810 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Cisco Unity Connection and Cisco Unity Express30%- Management and maintenance
  • 1. Integration with CUCM
    • 2. User and mailbox management
      • 3. Backup and restore
        - Deployment and configuration
        • 1. High availability and redundancy
          • 2. IVR implementation
            • 3. Voice mail configuration
              • 4. System setup and integration
                - Troubleshooting
                • 1. Message delivery problems
                  • 2. Integration faults
                    • 3. Call routing issues
                      Topic 2: Application Clients25%- Troubleshooting
                      • 1. Login and connectivity issues
                        • 2. Media quality issues
                          • 3. Feature availability problems
                            - Integration and features
                            • 1. Mobility and remote access
                              • 2. Voice and video features
                                • 3. Presence integration
                                  - Deployment and configuration
                                  • 1. Client policies and settings
                                    • 2. Webex App
                                      • 3. Cisco Jabber
                                        Topic 3: Cisco Unified IM and Presence30%- Configuration
                                        • 1. High availability
                                          • 2. Calendar integration
                                            • 3. Persistent chat
                                              • 4. Centralized deployment
                                                • 5. Apple Push Notification Service
                                                  • 6. Federation configuration (XMPP, SIP)
                                                    - Troubleshooting
                                                    • 1. Notification service problems
                                                      • 2. XMPP issues
                                                        • 3. Calendar integration errors
                                                          • 4. High availability failures
                                                            • 5. Federation connectivity
                                                              Topic 4: Single Sign-On (SSO) for Collaboration Applications15%- SAML SSO login process flow
                                                              - SSO types in collaboration environment
                                                              • 1. Integrated Windows AD
                                                                • 2. Kerberos
                                                                  • 3. Smart card authentication
                                                                    - SAML 2.0 components
                                                                    • 1. Protocol
                                                                      • 2. Profiles
                                                                        • 3. Assertion
                                                                          • 4. Binding

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                                                                            Cisco Implementing Cisco Collaboration Applications Sample Questions (Q125-Q130):

                                                                            NEW QUESTION # 125
                                                                            Digital networking is configured between two Cisco Unity Connection clusters using an HTTPS connection. Which two objects are replicated between these two clusters? (Choose two.)

                                                                            Answer: D,E


                                                                            NEW QUESTION # 126
                                                                            Refer to the exhibit.

                                                                            Which end-user option can resolve this issue?

                                                                            Answer: A


                                                                            NEW QUESTION # 127
                                                                            An engineer Is troubleshooting an MWI Issue between Unity Express and CallManager Express. In the debug SIP logs, the engineer can see CallManager Express responding to Unity Express with a 488 Not Acceptable Media message. Which action resolves the issue?

                                                                            Answer: B


                                                                            NEW QUESTION # 128
                                                                            Refer to the exhibit.

                                                                            Which two steps resolve the "Users with Duplicate User IDs" message? (Choose two.)

                                                                            Answer: B,C


                                                                            NEW QUESTION # 129
                                                                            An administrator is configuring auto-attendant with basic IVR applications on Cisco Unity Express and needs to ensure that a specific telephone number initiates the application. Which setting should be configured to accomplish this task?

                                                                            Answer: C


                                                                            NEW QUESTION # 130
                                                                            ......

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