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Cisco 300-820 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Security	10%	- Security implementation 1. Secure collaboration communications 2. Authentication and authorization 3. Certificates and trust
Topic 2: Suite and Devices Management and Administration	30%	- Administration and troubleshooting 1. Monitor collaboration services 2. Troubleshoot hybrid deployments 3. Manage collaboration devices 4. Manage Control Hub services
Topic 3: APIs and Programmability	10%	- Automation and integration 1. Cisco Webex APIs 2. Automation use cases 3. Programmability concepts 4. REST API fundamentals
Topic 4: Cloud Management	10%	- Cloud administration 1. Troubleshoot cloud user management 2. Manage users and organizations
Topic 5: Collaboration Cloud Technologies	15%	- Cloud architecture and services 1. Identity and authentication 2. Cloud connectivity models 3. Hybrid service concepts 4. Webex cloud architecture
Topic 6: Suite and Devices Configuration	25%	- Configuration tasks 1. Configure directory synchronization 2. Configure certificate-based local gateways 3. Configure registration-based local gateways 4. Configure site survivability 5. Configure Single Sign-On (SSO) 6. Configure Hybrid Calendar Service using cloud mail services 7. Configure Control Hub calling features such as Hot Desking and Auto Attendant

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Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions (Q94-Q99):

NEW QUESTION # 94
Refer to the exhibit.

Mobile Cisco Jabber cannot register with on-premises Cisco Unified Communications Manager using Mobile and Remote Access. Some logs were captured on Expressway Edge.
Which action corrects this problem?

A. Ensure that the credential has been entered correctly.
B. Ensure that the peer address does not match the Common Name on certificate.
C. Ensure that the _cisco-uds SRV record has been configured.
D. Ensure that the SIP domains are added on Expressway Core.

Answer: A

NEW QUESTION # 95
A company has an on-premises Cisco collaboration cluster that contains Cisco UCM, IM and Presence, and Cisco Webex in the cloud. The company wants to integrate the on-premises infrastructure with Webex to enable interoperability with the Webex App. An engineer already configured the cluster in Cisco UCM, IM and Presence, and the organization in the Webex Control Hub. Which action must the engineer take to complete the configuration?

A. Deploy Directory Connector.
B. Deploy a Webex Device Connector.
C. Deploy a Cisco Expressway Message Connector host.
D. Open the TCP 443 port from IM and Presence to Webex Cloud.

Answer: A

NEW QUESTION # 96
Refer to the exhibit. After security policy updates, users in your organization report they cannot add external participants to newly created Webex App spaces but can still communicate with external users in older group spaces.
Investigation shows:
- External communication was recently restricted using "Allow selected domains only" in Control Hub.
- The allow list for domains is currently empty.
- No user groups are exempted from the restriction policy.
- Existing spaces that included internal and external members before the restriction still function normally.
What is the explanation for this behavior?

A. The allow list has duplicate domains, which causes all communication attempts to fail.
B. The restriction applies only to new spaces and new participants joining after the policy change.
C. The changes retroactively remove external users from all spaces created before the policy update.
D. Bots are being blocked by domain restrictions, causing messaging failures for all spaces.

Answer: B

Explanation:
External messaging restrictions in Control Hub affect new external communication activity after the policy is applied, such as adding external participants to new spaces. Existing group spaces that already contained external users before the restriction can continue to function, so older spaces are not automatically broken by the policy change.

NEW QUESTION # 97
Which two statements about Mobile and Remote Access certificate are true? (Choose two.)

A. You must upload the root certificates in the phone trust store.
B. Expressway Edge must use public CA signed certificate.
C. The Jabber client can work with public or private CA signed certificate.
D. Expressway must generate certificate signing request.
E. Expressway Core can use private CA signed certificate.

Answer: B,E

Explanation:
Public vs. Private Certificate Authority (CA)
There are a number of options to sign certificates on the Expressway-C and E servers. You can opt to have the Certificate Signing Request (CSR) signed by a public CA such as GoDaddy, Verisign, or others, or you can sign it internally using your own Certificate Authority (CA) (can either be self signed using openSSL or an internal enterprise CA such as a Microsoft Windows server).
The only server that is really required to be signed by a public CA is the Expressway-E. This is the only server that clients will see the certificate from when singing in via MRA therefore using a public CA will ensure that users do not have to manually accept the certificate. Using an internal CA to sign the Expressway-E will work but first time users will be prompted to accept the untrusted certificate. MRA registration of 7800 and 8800 series phones also will not work with internal certificates because their certificate trust list cannot be modified. For simplicity it is suggested that your Expressway-C and Expressway-E certificates both be signed by the same CA however this is not a requirement as long as you properly configured the trusted CA lists on both servers.
https://www.cisco.com/c/en/us/support/docs/unified-communications/expressway/213872- configure-and-troubleshoot-collaboration.html

NEW QUESTION # 98
An enterprise is implementing Cisco Webex Hybrid Data Security to control their encryption keys on-premises and comply with data regulations. The deployment requires:
- setting up HDS nodes with proper configuration including certificates and database credentials
- configuring network and proxy settings as per enterprise policy to
connect securely to the Webex cloud
- ensuring redundancy and failover by deploying multiple nodes in a
cluster
Which two actions must the administrator take to configure the hybrid data security deployment?
(Choose two.)

A. Use a single HDS node without clustering to reduce deployment complexity.
B. Store encryption keys solely in the Cisco Webex cloud to avoid on-premises management complexities.
C. Use the HDS Setup Tool to generate and apply a configuration ISO that contains certificates, database credentials, and network settings.
D. Configure proxy settings on HDS nodes if internet access requires it for cloud connectivity.
E. Enable guest access on HDS nodes to simplify user connections outside the enterprise network.

Answer: C,D

Explanation:
Hybrid Data Security nodes are configured using the HDS Setup Tool, which creates the configuration ISO containing required deployment details such as certificates, database credentials, and network settings. Proxy settings must also be configured when the enterprise requires proxy-based internet access so the HDS nodes can securely connect to the Webex cloud.

NEW QUESTION # 99
......

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