Oracle - 1Z0-1064-26 Updated Regualer Update

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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Section	Weight	Objectives
Digital Customer Service (DCS)	20%	- Authentication, profiles and security - Themes, templates and page customization - DCS architecture and deployment
Omnichannel Communications	15%	- Media toolbar and agent notifications - Email, chat and CTI configuration - Work routing and queue setup
Customization, Productivity and Analytics	10%	- OTBI reporting and integration basics - SmartText, hotkeys and audit features - Application Composer and extensions
Fusion Service Overview and Setup	15%	- Service configuration basics - Security model, roles and access control - Functional Setup Manager (FSM) usage
Service Request Management	25%	- Service catalog and entitlements - SR categories, assignment rules and routing - Milestones and action plans - SR creation, lifecycle and processing
Knowledge Management	15%	- Knowledge base setup and configuration - Article management and access

>> 1Z0-1064-26 Regualer Update <<

Accurate 1Z0-1064-26 Regualer Update｜Valid for Oracle Fusion Service 2026 Implementation Professional

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Oracle Fusion Service 2026 Implementation Professional Sample Questions (Q57-Q62):

NEW QUESTION # 57
You need to extract all service Request (SR) data from your Engagement Cloud site from the last 12 months.
Identify two valid approaches to get this large volume of data.

A. You can download large volumes of SR data from the Analytics interface.
B. You must retrieve large volumes of data through a REST API endpoint.
C. You can schedule a single export as an ESS job (also known as a "scheduled process") for all 12 months of SR data.
D. You can schedule incremental exports as ESS jobs (also known as a "scheduled process") on a periodic basis, such as weekly or monthly.

Answer: A,C

NEW QUESTION # 58
Your customer wants to have a vertical Media Toolbar instead of the Horizontal one.
Which statement is true?

A. The only Vertical Toolbar that you can enable is the Notifications Toolbar.
B. You must set the Vertical Toolbar as the Default, and deactivate all Horizon Toolbars.
C. The Vertical Toolbar is always required, while the Horizontal Toolbar and notifications are optional.
D. The Horizontal Toolbar is always required, while the Vertical Toolbar and notifications are optional.

Answer: B

NEW QUESTION # 59
Which two statements are true regarding the Audit History tab of a Service Request?

A. It is available only to authorized administrators.
B. It is exportable to Excel.
C. It allows users to save searches for later reuse.
D. It is searchable by date range, username, event type, event severity, and event duration.
E. It is enabled by default.

Answer: C,E

NEW QUESTION # 60
What three things should you perform to show product images in the Product Picker component in Digital Customer Service (DCS)?

A. Add images as the product image will not be pulled from Engagement Cloud.
B. Add the Product object to your DCS application.
C. Add product ID(s) to the database component.
D. Configure products groups and product items in Engagement Cloud.

Answer: B,C,D

NEW QUESTION # 61
Your customer is not able to use category filters for search and recommended results of Knowledge articles in his environment.
Which of the following is causing this behavior?

A. The profile CSO_ENABLE_SVC_KMHOME is set to Y.
B. The profile CSO_ENABLE_CATEGORY_FILTER is set to N.
C. The user doesn't have the role ENABLE_LOCALE_FILTER_ROLE.
D. The profile CSO_ENABLE_KNOWLEDGE_FAVORITING is set to N.
E. The batch job for recommendations has not been executed.

Answer: C

NEW QUESTION # 62
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