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The ServiceNow CIS-HR certification exam is one of the hottest and career-oriented Certified Implementation Specialist-Human Resources (CIS-HR) exams. With the Certified Implementation Specialist-Human Resources (CIS-HR) exam you can validate your skills and upgrade your knowledge level. By doing this you can learn new in-demand skills and gain multiple career opportunities. To do this you just need to enroll in the ServiceNow CIS-HR Certification Exam and put all your efforts to pass this important ServiceNow CIS-HR Exam Questions. However, you should keep in mind that to get success in the Certified Implementation Specialist-Human Resources (CIS-HR) exam is not an easy task.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HR System Architecture | 30% | - HR data model (HR Case, HR Profile, tables) - HR criteria and targeting - HR services and catalog structure - HR Service Delivery architecture |
| Topic 2: Security and Data Protection | 20% | - Contextual security for HR cases - Confidential HR data handling - HR data security model - Role-based access control |
| Topic 3: HR Journeys and Lifecycle Events | 20% | - Lifecycle event configuration - Activity Sets and triggers - Journey Designer - Onboarding / Offboarding / Transfers |
| Topic 4: Core HR Applications and Employee Center | 30% | - HR Dashboards and Reporting - Employee Center configuration - HR Administration - HR Case Management |
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NEW QUESTION # 128
If you select Data type Numeric Scale on the Assessment Metric (Survey Question) form there is a Scale definition field made visible. What does it mean to select High for the Scale definition?
Answer: C
Explanation:
When configuring surveys or assessments in ServiceNow, the Assessment Metric form allows administrators to define how scores are interpreted. For the Numeric Scale data type, the " Scale definition " field determines the polarity of the results. Selecting " High " indicates that a higher numerical value represents a positive or " good " result. Conversely, selecting " Low " would imply that a lower score is better (often used for metrics like " risk " or " response time " ). This setting is crucial for accurate reporting and dashboarding in Performance Analytics, as it tells the system how to calculate averages and determine if service trends are improving or declining. Properly defining the scale ensures that stakeholders correctly interpret survey results, such as employee satisfaction or training effectiveness, where a 5 out of 5 is the desired outcome.
NEW QUESTION # 129
When testing a Lifecycle Event, you deselected certain cards. When running the test, what does the system do with the activities that were deselected?
Answer: B
Explanation:
Comprehensive and Detailed Explanation: During the testing phase of a Lifecycle Event (LE) , ServiceNow allows administrators to use the " Test " functionality to simulate the employee journey without actually triggering all activities. If an administrator deselects specific cards or activities in the test setup, the system will skip those activities for that specific test run. This is a critical feature for complex events like " Global Onboarding, " where an admin might want to test only the " IT Provisioning " phase or the " Manager Welcome " tasks without triggering finance-related tasks. Skipping deselected activities allows for targeted verification of logic, trigger conditions, and activity sets without cluttering the system with unnecessary test tasks. It is important to note that this skipping only applies to the current test execution and does not permanently modify the Lifecycle Event configuration or affect future " live " cases.
NEW QUESTION # 130
The HR Admin [sn_hr_core.admin] role allows the user to add members to groups. What additional role is needed for an HR Admin to remove users from groups?
Answer: D
NEW QUESTION # 131
When creating a PDF Document template, the Document revision field must be completed. How does the system determine which documents are available to be selected for this field?
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/PDFTemplate.html
NEW QUESTION # 132
When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/employee-form-configuration.html
NEW QUESTION # 133
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