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EXIN ITILFNDv4 Exam Overview:

Certification Vendor:	EXIN
Exam Name:	ITIL 4 Foundation
Exam Number:	ITILFNDv4
Available Languages:	Japanese, German, Portuguese, Spanish, Chinese, French, English, Italian
Passing Score:	65%
Exam Duration:	60 minutes
Real Exam Qty:	40
Related Certifications:	ITIL 4 Foundation
Exam Format:	Multiple Choice
Sample Questions:	EXIN ITILFNDv4 Sample Questions
Exam Way:	Online or Test Center (Pearson VUE / EXIN)
Pre Condition:	None
Official Syllabus URL:	https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

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Quiz EXIN - ITILFNDv4 - Updated Pass4sure ITIL 4 Foundation Dumps Pdf

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The ITILFNDv4 exam is suitable for IT professionals who want to work in organizations that have adopted the ITIL framework. ITIL 4 Foundation certification is valuable for IT service managers, IT consultants, IT project managers, and anyone who wants to gain an understanding of the ITIL framework. The ITILFNDv4 Certification is also ideal for IT professionals who want to enhance their career prospects and move up the career ladder.

EXIN ITIL 4 Foundation Sample Questions (Q164-Q169):

NEW QUESTION # 164
Which is an input to the service value system?

A. The system of directing and controlling an organization
B. Recommendations to help an organization in all aspects of its work
C. A model to help meet stakeholders' expectations
D. A need from consumers for new or changed services.

Answer: D

NEW QUESTION # 165
Which term is used to describe the prediction and control of income and expenditure within an organization?

A. Charging
B. Accounting
C. Governance
D. Budgeting

Answer: D

NEW QUESTION # 166
Which practice guarantees that users have a range of access channels to choose from to report problems?

A. Service level management
B. Service desk
C. Change enablement
D. Incident management

Answer: B

NEW QUESTION # 167
Identify the missing word in the following sentence.
The purpose of the service configuration management practice is to ensure that accurate and reliable information about the configuration of [?], and the CIs that support them, is available when and where it is needed.

A. IT assets
B. organizations
C. services
D. outcomes

Answer: C

NEW QUESTION # 168
Which statement about service desks is CORRECT?

A. The service desk should escalate all technical issues to support and development teams
B. The service desk should work in close collaboration with support and development teams
C. The service desk should remain isolated from technical support teams
D. The service desk should rely on self-service portals instead of escalation to support teams

Answer: B

NEW QUESTION # 169
......

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