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| Certification Vendor: | Workday |
|---|---|
| Exam Name: | Workday Pro Certification: Benefits |
| Exam Number: | Workday-Pro-Benefits |
| Certificate Validity Period: | N/A |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 50 |
| Exam Price: | N/A |
| Exam Format: | Multiple Choice, Scenario-Based |
| Available Languages: | English |
| Passing Score: | 80% |
| Related Certifications: | Workday Pro |
| Sample Questions: | Workday Workday-Pro-Benefits Sample Questions |
| Exam Way: | Online |
| Pre Condition: | Must be a Workday customer or partner; completion of 'HCM Core for Administrators' and 'Benefits for Administrators' courses is required/preparation. |
| Official Syllabus URL: | https://info.workday.com/rs/078-WHZ-188/images/Workday%20Pro%20Benefits%20Certification%20Exam%20Guide.pdf?version=0 |
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| Topic | Details |
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| Topic 2 |
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| Topic 3 |
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NEW QUESTION # 19
Your company hires a new employee after the initiation of open enrollment (OE). All other employees in the same benefit group have received OE, but the new hire has not. Why is the new employee missing the OE task in their inbox when they log in?
Answer: A
Explanation:
The correct answer is C because when a new employee is hired after Open Enrollment has already been initiated, Workday typically prioritizes the employee's new hire benefits event first. The system does this to ensure the worker completes their initial eligibility-based elections before any broader enrollment event is coordinated for them. Once the new hire event is completed, Workday can then reprocess the Open Enrollment event so the employee is brought into the same enrollment cycle as others in the benefit group, if applicable.
This behavior is part of Workday's event coordination logic, which prevents overlapping benefits tasks from creating conflicting elections or duplicate enrollment opportunities. Option A is incorrect because marking an event as Worker Selectable affects self-service visibility, not whether a new hire initially receives an OE inbox task. Option B is unrelated because a Reinstatement Event applies to rehire scenarios, not newly hired workers entering an open enrollment cycle. Option D is also incorrect because No Changes Allowed would restrict election changes within an event, but it would not explain why the OE task is not initially present. The missing task is due to reprocessing after completion of the new hire event.
NEW QUESTION # 20
A benefits partner is helping an employee with their open enrollment.
What should the benefits partner run to access the employee's open enrollment event?
Answer: C
Explanation:
The correct answer is A because in Workday, when a benefits partner needs to assist an employee directly with their open enrollment event, they must access the employee's inbox tasks and event experience . This is accomplished by using the Start Proxy functionality, which allows the administrator to act on behalf of the employee and view exactly what the employee sees, including the Change Benefits task associated with open enrollment.
Option B (Open Enrollment Status Report) and D (Benefit Events Status Report) are reporting tools used to monitor event progress, status, and completion but do not provide direct access to perform or assist with the employee's enrollment elections. Option C (Initiate Open Enrollment task) is used to launch the event for a population, not to access or assist with an already initiated employee event.
Using proxy ensures that the benefits partner can guide or complete the enrollment accurately within the employee's context, maintaining consistency in elections, validations, and user experience while following Workday security and audit controls.
NEW QUESTION # 21
Terminated employees' benefits should stay active through the last day of the month. However, their benefits are inactive on their termination date. What would cause this?
Answer: B
Explanation:
The correct answer is D because the behavior described shows that benefit coverage is ending immediately on the employee's termination date rather than continuing through the end of the month. In Workday, this outcome is controlled by the Coverage End Date setting on the termination event within the Enrollment Event Rule . If that setting is configured as On the Event Date , coverage ends on the exact date of termination, which explains why benefits become inactive right away.
Option C is incorrect because if the Coverage End Date were set to Last Day of the Month , the employee's benefits would remain active until the month-end, which is the desired result. Option A is not the best answer because a half-month rule would produce a different timing result and would not directly explain coverage ending exactly on the termination date. Option B is also incorrect because an end date based on the next pay period begin date would not typically cause immediate termination-date inactivation. Since the system is ending benefits on the termination date itself, the termination event rule is clearly set to On the Event Date .
NEW QUESTION # 22
You are preparing to go live on Workday Benefits for your U.K. employees. Child dependents in the U.K.
stop coverage on the last day of the month in which they turn 25 years old. You create a benefit event called Child Reaches Age Limit. Where in the Enrollment Event Rule do you add Child Reaches Age Limit?
Answer: D
Explanation:
The correct answer is B because when a dependent reaches an age limit and loses eligibility for coverage, Workday treats this as a loss of coverage event . In this scenario, the child turning 25 triggers the termination of dependent eligibility, meaning their coverage must end. The Loss of Coverage tab within the Enrollment Event Rule is specifically designed to handle situations where an individual or dependent is no longer eligible for a benefit and coverage needs to be removed or ended.
Option A is incorrect because the Currently Covered tab is used to manage existing enrollments that remain valid, not those that must terminate due to eligibility changes. Option C applies to scenarios where coverage is being initiated or waived, not removed due to age limits. Option D is also incorrect because the Newly Eligible tab is used when a worker or dependent becomes eligible for new coverage, which is the opposite of this situation. Since the event results in the dependent losing eligibility and coverage, configuring it under the Loss of Coverage tab ensures proper termination processing within the enrollment event.
NEW QUESTION # 23
What report will the benefit administrator use to close and finalize mass events?
Answer: A
NEW QUESTION # 24
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