VCE ITIL-4-Specialist-High-velocity-IT Dumps, ITIL-4-Specialist-High-velocity-IT Exam Materials

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

SectionObjectives
Topic 1: High-velocity IT Concepts- High-velocity nature of digital enterprises
  • 1. Digital organization characteristics
    • 2. Digital transformation drivers
      - ITIL guiding principles in high-velocity environments
      • 1. Progress iteratively with feedback
        • 2. Start where you are
          • 3. Focus on value
            Topic 2: ITIL practices in high-velocity environments- Service management practices
            • 1. Change enablement
              • 2. Deployment management
                • 3. Incident management
                  Topic 3: Digital Product Lifecycle- Release and operations
                  • 1. Continuous delivery and deployment
                    • 2. Resilient operations
                      - Design and development
                      • 1. Agile and Lean delivery practices
                        • 2. DevOps integration
                          Topic 4: High-velocity IT practices and techniques- Automation and advanced technology
                          • 1. Cloud computing and automation
                            • 2. AI and machine learning support
                              - Resilient and secure systems
                              • 1. Risk management
                                • 2. Security by design

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                                  Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q28-Q33):

                                  NEW QUESTION # 28
                                  A service provider is launching a new service to a very large number of users. The majority of users are familiar with social media and online support.
                                  Which is the BEST solution for providing user support in this case?

                                  Answer: D


                                  NEW QUESTION # 29
                                  A service provider is planning to onboard a new desktop service for a new customer.
                                  Which activity will be carried out by the customer?

                                  Answer: D


                                  NEW QUESTION # 30
                                  A service provider is planning to onboard a new desktop service for a new customer. Which activity will be carried out by the customer?

                                  Answer:

                                  Explanation:
                                  Training users in the correct procedures for accessing support for the desktop service


                                  NEW QUESTION # 31
                                  Which dimension of service management considers governance, management, and communication?

                                  Answer: A


                                  NEW QUESTION # 32
                                  A team is evaluating commercial software products in an effort to improve communication and collaboration within the team. The members of the team cannot agree on the process that they should use to evaluate the products.
                                  Which step should the team complete LAST?

                                  Answer: B


                                  NEW QUESTION # 33
                                  ......

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